Category: | Mortgage Lender |
Address: | 17 Applegate Ct, Madison, WI 53713 |
Phone: | +1 608-234-5117 |
Site: | madisonmortgagesmith.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
SH
Sharla Walker
We just closed on our loan with the Ryan Smith team at Waterstone Mortgage and could not be more impressed with every individual on the team. From beginning to end, working with the Ryan Smith team made the entire home buying process easy and stress-free. I had many questions and everyone was so patient, very thorough and we received call backs the same day. Their process is so easy and clear to follow, never was there a time that I was left confused or in the dark about what was next or what needed to be done. Ryan knows buying a home is so personal, and can be overwhelming, and encourages you along the way with cute little gifts like creating a popcorn/movie night and sending pizza on moving day, you don’t see that kind of personal touch anymore! Because of our fantastic experience with the team’s professionalism and personal touches, I will send everyone I know to Ryan and team!
JE
Jessica Helmers
Ryan and his team offer amazing customer service. In this crazy market, they were what we needed, they offered advice to get us prepared to buy our first house, are experienced with VA loans, and were extremely responsive to our questions and needs - especially when it came to when we needed a quick letter of approval. The hardest part of the process was finding the right home for us, otherwise Ryan, Noelle, Roni, and everyone else on their team made everything go smoothly and they kept us informed of the entire process from offer to close. We HIGHLY recommend them! Their hard work on our behalf is very deeply appreciated as we settle into our lovely new home, we could not have done it without them!
TI
Tiffany Bohland
I loved working with the Ryan Smith mortgage team at Waterstone. They were fantastic through every part of the process. As a first time homebuyer I had a lot of questions, and they patiently held my hand through it all and answered them all. They were in contact with me at least once a week for status updates. They accommodated me by being available by email and phone, however it fit into my schedule. I would definitely recommend them to others looking to purchase a home. Their customer service was great, and I felt like I was more than just a number for them. If I refinance my house, or buy another house, I will be coming back to the Ryan Smith team at Waterstone!!
TH
Thomas Lulinski
Real professionals! Ryan has access to and a fantastic knowledge to more mortgage products then I know existed. Ryan and his team stayed in contact with me through the entire mortgage process. In fact, one of his team members would check in with both me and my real estate agent every Tuesday until we closed to update us and answer any questions. Every email or phone called was returned promptly. Our realtor was equally impressed with the Ryan Smith team. I highly recommend at least talking to them if you are shopping for a mortgage.
OL
Oleg Kizimenko
I am a Realtor and all my clients are very happy with Ryan and his Team. I do not have to worry about this part of real estate transaction when work with Ryan Smith. His Crew is a team of professionals and they make my clients feel welcome and confident. My recent client tried two other mortgage companies, but had only frustration and bad experience. I recommended Ryan Smith to this family and after that, they were able to buy a beautiful house. Feel free to contact me if you want to hear more good things about this company.
KE
Kevin Thao
Ryan and Rebecca with Waterstone Mortgage were great, they really did deliver on what they initially offered and made the process quite pleasant. The turn around time from start of application to loan approval occurred within several months. I am one hundred percent satisfied with my service and will highly consider Waterstone mortgage in the future for further home refinancing.
LO
Londa Rusch
The staff was very polite and wanting to assist our needs. We were able to get the loans we were requesting, but did take a little extra time due to our own credit issues. When we were ready the loan process went flawless along with extra information of what we can do in the future. I would definitely refer them to a friend who is looking.
MA
Matt Rush
I had a wonderful experience working with Ryan and his team. Ryan is very knowledgeable and will be able to answer any questions you may have. His team is always there for you and does regular check ins. I closed on my expected closing date with no worries at all. I definitely recommend them!
DA
Danielle Williams
Ryan Smith and his entire team were fantastic to work with from beginning to end. Being my first home buying experience, I needed a lot of guidance. They were always there to answer any questions I had and kept me informed throughout the entire process.
ER
Erika Nightingale
Ryan Smith mortgage team was wonderful through the entire home buying experience. They were always there for us when we needed any questions answered. I would highly recommend them to anyone!
MA
Matt BWR
My wife and I had a great experience working with Ryan Smith and his team. They were knowledgeable, prompt, and easy to work with. We could not have asked for anything more.
LI
LICHEN XIANG
His team is not only professional but also very helpful. That makes the entire process very smooth and efficient. I would like to recommend them.
TO
Tony Bunkleman
It was a good experience. The team was knowledgeable and helpful. I would definitely recommend them to friends.
MI
Michelle Krusing
I will never forget how Ryan went above and beyond to secure a refinance mortgage for me!!
SU
Sue Krizan
Fast, efficient, friendly! Wonderful people to work with! Thank you!