Alandale Insurance Agency

Reviews 42

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A Private User

I was looking for insurance for my teen son with tickets. Alandale was able to provide coverage at the best rate available. When my situation changed and it was time to renew/upgrade coverage for my own car, home, and renters they were able to offer me the best competitive quote. My agent, John Rivas in the Glendora office was extremely efficient in meeting my needs for this process from start to finish. He was always in the office and returned all calls promptly. It is a pleasure to work with a professional and someone who has your best interest. Karen - Santa Barbara

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Josh Castillo

I need to thank two particular employees at Alandale for providing me with excellent customer service, Kimberly and Danielle my agent. They didn’t just both answer all my questions but also educated me on my coverage and educated me on other services they have to offer in a quick and effective manner. I will definitely continue recommending Alandale to all my friends and family; excellent professional etiquette Kimberly and Danielle. You are both valuable assets to Alandales success. This level of customer service is well appreciated by us, the consumer. - Josh Castillo

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Valerie Deel

Danielle Buzzell with Alandale insurace has been my insurance agent for years and it is always a pleasure doing business with her. Danielle has provided me with excellent customer service. She is always quick to respond to any questions or concerns I have and ensures i have the best affordable coverage for my all my vehicles. I would recommend her to anyone who is looking for a personable, honest and caring insurance agent. She wont let you down and is by far the best agent i have done business with. She is an example of a exemplary employee.

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Alex Mosier

I never write reviews, but Tenesha Riley has been so incredibly helpful for the past several days that there is no way that I couldnt. She has made me feel like she has my best interests at heart and always has a positive and cheerful attitude. Today she saved me around one THOUSAND dollars. As a college student every penny counts, and she has made my education that much less stressful. Alandale truly is fortunate to have such an amazing representative to reflect the mission statement of the company. Thanks Tenesha!

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A Private User

I asked Tenesha Riley of Alandale Insurance to look at my current coverage and offer comparable quotes. She responded immediately and pointed out some areas that were lacking in my current coverage that left me very vulnerable. She explained in detail the options that were available. Her quotes offered more complete coverage at an unbelieveable reduced price. She is a personable, experienced professional. I will recommend her with confidence to anyone who has or needs insurance coverage.

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A Private User

I am so happy that I have my insurance at Alandale Insurance Agency!! Yolie Garcia has been so helpful and has maintained my policy for a few years now. Yolie always makes sure that my policy has the correct coverage and find ways to help with keeping the cost as low as possible!! All of Alandale staff is wonderful and I would never do business elsewhere!! Thank you Yolie and Alandale for making it easy for me, in regards to insurance!!

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felipe hernandez

My experience with alandale was amazing, Amelia is the person to go to. I had a policy with a different agent and I had heard not so good things about that company. A Co-worker told me about alandale and ran over here ASAP. I was given a good policy for a good price. I decided to go for a better one, now I kind of regret it. Is there anyway to lower my monthly payment? $425 a month is kind of killing me.

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A Private User

True business professionals deliver expert knowledge while providing excellent service. Tenesha Riley advised me on the right type of coverage for my car and for my home. In addition, she was able to save me a significant amount of money on my policies. Call Tenesha Riley to schedule an appointment and work with a true business professional. My name is John Kurth and I am a new Alandale customer.

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Joel Tell

I have been a customer of Alandale for many years (I think at least 14) and I have to tell you about the Excellent Service I have always received. I work with John pretty regularly and he is more than willing to assist with my requests. Additionally John is very professional and personable. I would happily recommend Alandale and John to anyone looking for Insurance quotes or policy coverage.

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A Private User

I joined the service not too long ago and called to see if my insurance company gave a military discount. They did not, but Melanie went out of her way to make sure that all of the discounts I could get were included. She ended up finding several. The service was outstanding and the communication was the best that I have ever had when dealing with insurance by a large margin. Thank you!

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Stacey Glenzer

Joe Imbriano and Mitchell Hicks at Alandale Insurance are fantastic at getting the necessary insurance documents to an Escrow Officer in a quick efficient manner. They did a great job for this homebuyer at getting the proof of coverage on the new home sent over on a mad rush. So great to work with people like this that really care about helping the client! Great job!

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A Private User

Hello, My name is Veronica Gracia and have been your client for more than 7 years just wanted to let you know that i received excellent service and quick and accurate responses from Melanie M. Carruso... she helped me today at a 100% satisfation. I was trying to rate her online on a link to your website yet it does not work. Thank you Veronica Garcia

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A Private User

When I started dealing with Alandale, I was so impressed with their customer service people, Yolanda Garcia stood out, she is always there with a smile and has a confidence about her that makes you feel great about any situation that comes up, good or bad, she will fix it with little to no hassle....she makes companies like Alandale the place to be.

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Dean L

Thank you Mitchell for all your help to get my insurance reinstated. I know you were not my agent but you helped me anyway and gave us special attention. You took care of our problem right away. I recommend you and your company to anyone that needs insurance. They are a great help to us. Plus they are always there no waiting. Thank you again.

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A Private User

I have been w/ Alandale for many years. They are amazing. They always offer the best prices for the most amount of coverage. I have been in 2 accidents that were not my fault and they were amazing in assisting me through the process. Yolie Garcia is by far one of their best workers- today she saved me $239 on my insurance premium.

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Gordon Norman

Danielle Buzzell at Alandale Insurance in Glendora is one of the nicest people to know. If we have any questions regarding our Insurance, she will go over anything we have questions about. She is very polite and friendly. Without a doubt she is a real asset for the company. Gordon Norman and Diane Norman

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Kristen M

I love how every time I call I get a real person on the phone. I spoke with Tracy about my policy. I had some questions as to what was covered and not covered. She answered my questions with ease and used several examples to help me to understand. I appreciate the time she took in explaining it all to me.

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A Private User

The people who work here are happy and easy to work with. They are totally helpful and go out of their way to make sure you have everything you need without any hassle. Melanie Caruso is the agent I worked with today and she was awesome. She almost made buying insurance fun. Thats tough to do .

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Wayne Louie

Had a great person, Danielle who was very efficient in providing me with all the information I needed via e-mail, which included policy information from the start to making payment on line. This was simple and no hassle but you must know your insurance needs, IE amount of insurance, limits, etc.

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A Private User

Yolie contacted me for my yearly review of my auto ins policy and ended up saving me about 300 bucks a year without lowering my coverage at all. She was super helpful and its great knowing they are looking out for me, as i would have never thought to call on my own. Thanks Yolie!

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A Private User

Yolanda Garcia is my agent, and I have to say she is one of the best I have had thus far. She was very helpful, and very informational. She put my mind at ease with all the questions I had. I would and will recommend her to anyone I know that needs insurance. Deserie Lozano

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Jon Adams

Thank you Ellie Alegre-Guerrero for your quick reply and handling my car insurance revision request. You and Joe have been great agents in regards to my insurance needs the last 2 years. I highly recommend you and your company to anyone that needs insurance. Thanks again

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Monica Martin

This review is to compliment, Ellie Guerrero. I left a message, and she quickly returned my call. She made the changes I had to make for moving so incredibly easy! The email with the changes was sent and available for me to print. Thank you Ellie for handling all this~

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Renee Iaia

Although Mitchell has never worked on my account, he has caught on quickly and responded professionally and expeditiously. I appreciate his extra effort and communication. I am in the Insurance Business as well, so I appreciate the great customer service.

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Melissa Brown

Yolie Garcia just helped me add my daughter to my insurance policy. She was very receptive and her customer service was flawless. She made the transition for my teenage first time driver so easy. I would highly recommend both Yolie and Alandale

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A Private User

I want to thank Yolie Garcie for her incredible customer service in helping me resolve an issue with Foremost Insurance. I had tried on my own for almost over a month, and with her determination, she was able to get results. Thank you Yolie!!

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A Private User

Agents at Alandale made mistakes on my bill multiple times. I would have trouble recommending them to someone else. However, when I did get a customer service rep on the phone eventually, they were sincerely apologetic and fixed the errors.

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Michelle M

Ellie Guerrero and Tenesha Riley both provided excellent customer service! They were both extremely efficient, knowledgeable and informative. As a Mercury Insurance employee, I appreciate this kind of customer service from my agent!

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A Private User

Danielle was very professional and quick to respond to questions and quotes that I was needing to make an informed decision. Everything that she did was done well and thoroughly. My hat is off to Alandale Insurance and Danielle!

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Dean Nguyen

I work with John Duvernay at the Agency. John ALWAYS is very responsive via email. I work all day so each request made to John is responded timely and efficiently. I would recommend Alandale and John to all of my family members

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Morris Miller

On Saturday I called Alandale Insurance to request that an auto on my current plan be dropped, and to add a replacement vehicle. Mitchell handled this process quickly, courteously and professionally. Thanks Alandale.

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John Pope

Great customer service at Alandale. Been with them for several years now. Staff there is very responsive, such as today when I needed some documents and John Duvernay got them to me right away. Much appreciated.

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Bambi Ross

John Rivas was great!!! Thank you so much for all your help! Now I have full coverage on both my cars with 2 drivers and renters insurance with great company and I pay less than with my old!!! Thank you again!

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92FS Kat

I have been with Allandale since 2012. I price shop every year, and they always have the best price for my needs! Great customer service. Ask for Mitchell Hicks he delivers quality customer service quickly!

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A Private User

We have always received great customer service from Alandale, and Melanie was even more friendly, helpful and informative than expected. ,Yes, Alandale can use my comments for promotional purposes

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Juan Tellez

Great service from Mitchell today, let him a message earlier and called me back quickly, made some necessary changes on my policy and was very knowledgeable and professional about it. Thank you

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A Private User

We always call andMelanie is right there to help and quickly take out payments and answer any questions we may have. We love Alandale and would highly recommend to all our family and friends.

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Srinath Maganti

Mitchell Hicks was very helpful, and so are the rest of the team at Alandale Insurance Agency. It is always pleasant to work with people with right attitude and customer friendly. Thank you!

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A Private User

On 4/20/12, Melanie M. Caruso provided quotes, added a driver and vehicle to my policy. Professional, outstanding speedy service. ,Yes, Alandale can use my comments for promotional purposes

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Masood Akhtar

I have been with Alandale since 2001. They always help me to resolve the issues in the best possible manner. I am very thankful to Alandale in every aspect of my car insurance processes.

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Lucia Grayson

Cynthia Aguirre is amazing; she always responds to my email on the same day and she works diligently to find solutions that I need. Thank you Cynthia from the bottom of my heart.

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A Private User

Melanie Caruso,She came to me and offered to move all of our policys in one place with Alandale. I love to consolodate my affairs and she took the initiative to do that.

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