Castle Rock Mortgage LLC

Category:	Mortgage Lender
Address:	120 Center Pointe Dr # 4, Clarksville, TN 37040, USA
Phone:	+1 931-906-1489
Site:	clarksvillerefinance.com
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 23

Reviews 40

Brandon Ferguson

Being a part of this family owned company for over 8 years I have been able to learn a lot. A lot about how to treat customers as real people going through one of the biggest purchase of their lives. The level of service we strive for and the constant innovation to the process allows for customers to feel at ease as the go through the home buying process. I love working for Castle Rock, because of our strong moral and ethical foundation. How when we sign you up and start the process, we are going to do everything in our powers to help you become a home owner. There is a very strong sense of team work and family. Our clients become a big part of that.

Bailey Standley

We used Castle Rock Mortgage to buy our home while my husband was deployed. They made the whole process seamless from start to finish. I never had to wonder what was going on in the process because they were constantly giving me updates. If we ever buy another house in Clarksville, I will definitely be contacting Brandon and Jamie. They are both extremely friendly and they truly care about their clients and I really felt like they wanted us to get our house, and it made it more of a personal experience. I highly recommend Castle Rock to anyone who is looking to buy a home!

Summer Holloway

Brandon and Jaime are an amazing team who take the time and effort to ensure their clients have the best experience. They are highly detailed and are able to help in even the most difficult situations. We have not only used them ourselves, we have recommended Castlerock to our family and friends. Everyone has been helpful and kind and they are the best!

Greg Mann

Castle Rock Mortgage LLC has been a great company to work with! As a Realtor®, they have kept constant contact with me throughout my clients loan process. They are always willing to discuss clients needs and work with anyone to get them the best rates possible. I have worked several transactions with them and every one of them have been extremely smooth.

Chuck Jones

James and Michelle made this experience wonderful. Michelle was on top of everything throughout the process. When it came time to close I had no reservations at all. If I buy anything in the future it will be through James and Lisa Ferguson at Castle Rock Mortgage. P.S. he hooks you up with a bottle of wine at the end of the process too.

Nancy Walker

I respect their approval process and when they say they can make it happen they do! They communicate very well and also keep us in the loop. I encourage everyone to get a second opinion for a loan if your first inquiry was with a Bank. Castle Rock has very competitive rates and many different programs to meet just about every situation.

A Private User

After finding Castle Rock Mortgage on the Internet, my wife and I stopped by the office to get some direction in the first steps of buying our first home. James was eager, willing, patient, and understanding. He answered all of our questions very thoroughly and got us set in the right direction. We are looking forward to working with him.

Julia Mynhier

My husband and I thoroughly enjoyed working with Zach and the team throughout the mortgage process. Making the decision to purchase our first home seemed intimidating, but the helpful staff advised us through the entire process, helping us stay in budget. We will definitely turn to them for our future mortgage needs!

Roger Smith

There is no one I would trust more with helping me with a mortgage loan, James had done my original closing on our loan and then advised me about a no cost refinance at no cost and dropped my rate .5 percent. This did not cost me anything and saved me thousands. Thanks James for everything you have done for us.

Joey Negrin

This team was absolutely amazing they were on point and made the whole transition to buying a house fun. They were very professional and very passionate. I highly recommend them to anybody. James is on point and excact and does everything with a smile. We were very pleased God bless

Chris Massaglia

No doubt buying a home is not as carefree as most of us would desire. I used Castle Rock Mortgage on my recent home purchase and it was a completely serene venture… said simply, these folks are great! My experience was nothing short of first class, I highly recommend them.

Lorna Menees

Castle Rock Mortgage is exceptional! They are friendly, professional and knowledgeable about all aspects of the mortgage process. They were with us every step of the way and were always available when we had any questions. This is where you need to go for your mortgage.

Jessica Kelley

James and Elizabeth made our recent home purchase as stress free as possible. James is very personable and made us feel like we made the best decision in choosing their small business. We appreciate Castle Rock Mortgage and the time they took to work hard for us.

Chance Edwards

Just bought my first house thanks to these guys! I had very little knowledge going into the process, and James alongside his team helped me with every step. I am so thankful for all of their help and will recommend them and all of their partners going forward.

William Sullivan

Zach went above and beyond to get us into our new home! I will send everyone I know looking for a house to him. We had a situation that was a little more complicated than normal and Zach worked with us for months to get us in a home! Thank you Zach!

Jennifer Huggins

Zach Wilbanks is a phenomenal lender. He has helped several of my buyers get into homes and works hard for his clients. We have even closed sooner on a couple of the deals. He has excellent customer service skills and will go to bat for the client!

becki seay

Castle Rock Mortgage is a great family owned mortgage company!! They help you through every step of the process, and have AMAZING communication! Zach Wilbanks, specifically, is a great gentlemen to work with. You cant go wrong with this company!

Ruby Vega

Was a great experience. Knowing there was someone you could see face to face to have our questions answered was awesome. Kellen went out of his way to explain the process for us and always kept us informed of what was happening.

Rhonda Mynhier

Castle Rock Mortgage was an amazing company to work with! Zach, Elizabeth and the rest of the staff were helpful and easy to work with. They helped us step by step all the way through. I highly recommend them!!

Vietlong Nguyen

Brandon and Jamie were unbelievably helpful with our mortgage. We were in a different country and they were able to guide us through the process and ensure that there would be no delays with the closing!

Lindsey Barbour

James and his team were amazing! The team there at Castle Rock Mortgage made home buying easy and painless! We are absolutely thrilled with our experience and highly recommend them and their services!

kimberly petitt

I enjoy working with James and his team. This company has many diverse mortgage options that you will not find with most mortgage lenders. Castle Rock knows how to get the job done and done well.

Nicole Calvo

Castle Rock mortgage has been a wonderful lender for us. They have helped us so much and got everything taken care of for us to buy our first home. We would highly recommend them to everyone!

Kylie White

They made it easy and stress free. They constantly communicated what was going on and got everything done quickly. I would highly recommend going to them if you are buying a house.

David Kowal

Great service! Everything was easy with no burden from start to finish. Communication was great and I was always able to reach someone instantly. Amazing team!

Jodi Griffey

James & Castle Rock are great! We closed three homes recently and their help was wonderful in getting these closed!! Thanks Everyone at Castle Rock!

Rob Mynhier

Castle Rock Mortgage made the loan process so easy with great customer service. We were able to close on time. They sought the best deal for us.

Chelsey Manire

Castlerock was so great to work with! Brandon and his staff were there to answers any questions I had and made the home buying process so easy!

Roz Stowe

James and all the staff were amazing and very helpful the loan closed on time and we are very happy now in our new home

A Private User

Professional, and very eager to assist with all my clients needs. James is a Business owner who cares for his clients!

Matt Throckmorton

Very helpful! I had a slightly tricky VA loan, which they closed in under thirty days. I highly recommend their team.