Category: | Home Improvement Store |
Address: | 3121 S Pennsylvania Ave, Lansing, MI 48910 |
Phone: | +1 517-887-1190 |
Site: | jrneely.com |
Rating: | 3.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
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Jack MasterOfNone
One of the worst companies ever. Sales person said they use their own crews, described as siding experts, to do their siding. We found out they subcontracted roofers to do the job. So many problems with the work such as the caulking around the windows was never removed the old caulking before recaulking leaving a sloppy mess. Some of the j channel and other componets were cracked when installed. I spoke to the owner and he agreed that many things needed to be redone. We made a win win agreement in which I paid an additional $400 to have all things fixed. They took my money and never fixed anything and now the owner will not return my calls. I got estimates from other contracters stating that at minimal it would be $4000 for the repairs. Do not be fooled by positive reviews. With JR Neely it is a crap shoot.
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Josh Winter
THE GENERAL MANAGER TOLD ME TO TAKE MY BUSINESS ELSEWHERE! My roof has peeled 3 times in the same spot(in less then 6 years) losing at least 6 feet or more of roofing. I called set an appointment for a repair after wind damaged to my roof jr neely installed less then 6 years ago. ($8200). I was told on a Wednesaday I would have a crew out no later then Friday. No one called or showed. After the weekend which rained and snowed I called again. I was told someone will call me back. AGAIN No one called or came out. This continued for a full week. 10 days no service or anyone at least coming out to tarp off my roof. I had to call and get loud to get the GM Kevin to call me. Only excusses. No one ever came out to help. FEEL FREE TO CALL ME JR NEELY
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Amy Sheehy
We had a green metal roof installed, and we are so happy!! From the initials sales call to the end result, we are very satisfied - this is a very professional company (they explained the process and the materials used very clearly and answered all questions), they take pride in their work (they really kept a clean worksite, made sure they were doing things correctly, and made sure we were happy every step of the way), and they listen to their customers. We would highly recommend! Thanks JR Neely :) I love driving up the street, seeing our new beautiful roof!
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Neeka Jackson
My husband and I were looking at window options with no intentions of purchasing within the next 30 days. But after seeing numerous options and reviewing several finance plans we found one that fit our needs and was surprisingly affordable. We felt very comfortable with the company and their guarantee and ended up signing that night. We cannot wait for our new windows. Our sales rep. Jesse Fuentes was awesome and very knowledgeable about the products and financing terms. I would refer this company 100% to any of my friends or family.
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Jake Mead
I needed to get a door put in ASAP and within one week JR Neely had my door installed and finished. The door looks and functions exceptionally well. I was originally supposed to be getting a steel door but because of a few dents that was in the door they upgraded me to a fiberglass door which is almost a 200$ more product. Because of the mishap they gave me the fiberglass door at no extra charge.
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Elda Keaton
My roof and gutters were installed efficiently and well. Clean-up was excellent. I was particularly impressed that the owner worked on my house with his staff. Everyone was courteous and helpful. The salesperson was very knowledgeable and helpful in selecting the best products for my particular situation. I would definitely recommend JR Neely to others for roofing and gutters.
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A Private User
Love them, love them,love them dont think any one could make me so pleased. jr neely blew insulation in my attic and cleaned up so good. Not only am i happy about there clean up and them helping me with all the stuff in the attic that had to be taken down, but they should me how I could still get a tax credit. They are a first class company thanks again!
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David Lewis
The crew from JR Neely had some trouble before they got here and ended up staying until it was too dark to see what they were doing. They returned to finish up the next day. They were courteous and worked quickly to strip two layers and reroof, replacing the gutters at the same time. I look forward to doing business with JR Neely in the future.
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Kristi Miller
I am only just done signing the installment contract but so far this company has been exceedingly professional. I dealt with Jesse in sales and he was able to answer all my questions. I am excited to have the work done, I will come back and review it after it is complete. So far though an A+ company.
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ANON Reviewer
Owner is a cheap, lazy, stupid thief. I worked for this company. Company still owes me for three days of unpaid, non commissioned, work. Owner is cheap, a WAGE THIEF. All owner cares about is purchasing new race cars. Stay away. If you are looking for a job, Hansons would be a better pick than this.
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Fuzzter 57
Sadly one of the worst representations of Michigan contractors. This is not a construction company, it is a marketing organization. You will get better work at a better price by finding a real business through asking your friends and family who they trust.
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Scott Hamel
Recently had a roof and new windows installed at my house and what a difference a few days made on my house. Thanks to JR Neely and the rep Jimmy for making the process an easy one and smart choice. I would recommend JR Neely to my friends and family.
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Chris Bates
scam , scam, scam 26k for 10 windows and a 18 sq roof. ridiculous, People do your research these guys prices are no where near industry standard. when I called and asked for a copy of my quote they would not give me one.
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Alexis Falcon
They are HORRIBLE. Do NOT let them give you an estimate because they are scam artists. If you get an estimate they will try and be at your house with a roof saying you signed a contract. PLEASE PLEASE avoid this company!
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Dan Maynard
Dustin was very professional and explained that JR Neely uses quality materials. The job will be done right. I respect that he told me that JR Neely will not be the lowers price. Because of the quality of the work.
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Brenda lee
Very good presentation. It was nice working with them on our finances options. They worked with us on down payment and no financing will be needed.. I will be recommending them to others. Thank you.
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Shaun G
I have seen thousands of home improvements done over the years, and I would highly suggest that all of you give JR Neely a shot! The work is done right the first time! No hassles!
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Bo Smith
I am very happy with the windows that were installed in my home! No more bundling up inside the house for me!
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Sara Blossom Bostwick
JR Neely was courteous and thorogh. They were on time and did quality work. I would highly recommend them.
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Mutt And Jeff Painting 517-743 -1111
Great company