The Hartford

Category:	Insurance Agency
Address:	1 Hartford Plaza, Hartford, CT 06155
Phone:	+1 860-547-5000
Site:	thehartford.com
Rating:	4.5
Working:	7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 8AM–5PM 8AM–5PM

Location

Photos 59

Reviews 31

Ed Gilson

Using the total phone for this purchase is always an awakening experience. Having been a P&C agent for many years in FL, I know that as hard as we try there are those who we are unable to communicate on the phone. I have myself told the folks that if they stop complaining and give me the real facts I can try tp help them but when one wants to continue to scream at you, you can not help them. Patience is not a virtue of all but when you deal on the phone one must remember that the other party my have a different dialect of the English language that is spoken in your area. This is a biggie. Also be prepared to pay for the policy if you want what was offered. No money no coverage, thus if you paid nothing at the end of your phone call, you have nothing as in NO INSURANCE. Always remember, if you do not understand the person on the other side of the line, they are probably having a hard time interpreting you. Enough said. this is a great program. Thanks you AARP

Artisan Stairs & Millwork

I would rather go out of business than use The Hartford for insurance. With a CEO making upwards of $4 Million a year and over $7.5 Million in Stock options in 2012, they feel they are to big to talk to small business vertical clients on a realistic level. After 2 years and tens of thousands of dollars in workers comp. with NO loss runs, they were unable to comply with an increase in insurance coverage that our company needed and then billed us an additional $1,800 for canceling because we were forced to switch companies. With a company that has experienced over 60% growth for 4 years in a row, I certainly will not be doing business with them in the future. Very bad business decision on their part in my opinion.

Scott Murphy

My company uses The Hartford for their disability insurance. This company uses delay and deny tactics. They do not honor their claims. I had to get my doctors information notarized and get the fax receipts notarized for them to admit that they even received the. Dealing with them as been an absolute nightmare. They will lie, and minimize your condition. They lie about faxing your doctor documentation and they lie about having received it. They omit information from their reports. They operate in Bad Faith. They prey on people who are sick and ill and are least able to fight. Worst insurance company I ever dealt with.

Dave Wright

My girlfriend owned a store in albion ny that had cought fire this insurance company dragged not only her but dragged the both of us through the legal systms costing her and i thousands and thousands... We were both found not guilty of the crimes they alleged.... Still its three years later and they still wont pay her her claim even though its not alot of money... Is this the kind of company you want to put your faith and trust in too????? This company is a complete scam and will take you to the cleaners then feed you to the wolfs with no mercy!!!! Still have lawers to this day battleing these scammers!!!!

Melinda M

ABSOLUTE WORST INSURANCE COMPANY I HAVE EVER HAD !!! I FOUND AUTO INS FOR LESS & MORE COVERAGE ( 125.00 mo ) COMPARED TO THE 283.00 HARTFORD HAS BEEN CHARGING ME. I CALLED A WEEK IN ADVANCE TO CANCEL MY POLICY, AND THE AGENT DIANE COULD NOT OF BEEN ANY MORE RUDE I WAS CANCELING. NO THANK YOU FOR MY YEARS OF BUSINESS......JUST FLAT OUT SHORT & NASTY. FOUND OUT DIANE ALLOWED FOR ANOTHER PREMIUM TO BE REMOVED FROM MY BANK, AND OF COURSE IT WILL TAKE A WEEK TO GET MY REFUND !!!!! I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.I HATED TO GIVE THEM 1 STAR, BUT HAD TO , TO ALLOW POST. SHAME ON YOU HARTFORD

Denise Behr

Between a 24 hour period, I spoke to at least 4 customer service representatives-- some briefly and others lengthy, and what a wonderful experience it was. I felt like they were my friends! Time is money, but I was never rushed or dismissed as they were so patient with my many questions, relating to 2 new policies that I was purchasing. I also appreciate that I spoke to individuals here in the US and not overseas. We all were on the same page and THANK YOU THE HARTFORD! As a former corporate recruiter, you do have the best and the brightest representing your company! Keep up the good work!!!

Joni

I have loved the Hartford since we signed all our insurance needs over to them. We saved so much money over our previous carriers. But I just added a new vehicle yesterday. It was not allowed to be added to my current policy for some reason and therefore, it took quite a while to get the coverage started. The agent was very helpful and I would give her a 10. But all of a sudden the amount of the premiums has increased dramatically. So, I am still very happy. Just not as happy with the cost as I was when we first switched.

Peggy Hodge

My traditionally low auto insurance co. raised my rates recently to what I felt was a ridiculous level, with little reason. I had been with them for many years, but I decided to shop elsewhere. Luckily, someone recommended The Hartford. As an AARP member, they were able to significantly beat the other rates, for the identical coverage. The Hartford agent was excellent in helping me to understand the different insurance criteria. I really appreciated their guidance and am currently very happy with my decision to switch.

Elena Arosemena

I signed up for care insurance over the phone, had a great experience with the person who provided all the information. She was patient, answered all my questions, reviewed all the information 150% so I could be sure of all the details. The rate was the lowest I could find. I moved to FLA and my current insurance would not transfer or write the policy in FLA. They sign up process is easy, efficient and their website is user friendly and provides all the information online.

Alice Peterson

I recently purchased a homeowners policy and auto insurance. I was assisted by Sholonda and she was extremely patient and took well over 1-1/2 hours talking with me to customize our homeowners contract. I have done business with The Hartford in the past and I find that after being insured with another insurance carried, and being overcharged, I decided to to back to The Hartford.

Fran Black

The representative I spoke with knew how to help me, customized the policies for my needs and got the ball rolling right away. Within an hour I had all the information I needed including my policies and insurance cards. Wow, wow, wow. I am impressed. Oh did I mention she saved me hundreds of dollars over what I am currently paying and also upgraded my home owners insurance.

Kitty Manfredi

What horrible service!! My husband got in an accident about two months ago and we are still fighting with the insurance company. Even though the car and the insurance policy are in both our names, I was told by a very rude "Kim" that she would not talk about the claim with me, only my husband. When this is over and the policy is up for renewal I will go someplace else!!

Carmen Taylor

I appreciated the customer service of the person I spoke to on the phone. She was very helpful and asked good uestions I also got additional quotes from USAA and your rates were definitely better. This is the first time that anyone has beat USAA on a comparison. I also appreciate that you partner with AARP. This is just another bonus of being a AARP member,

Tom Kimberly

I had been a complacent Allstate Auto and Homeowners customer for over 30 years: Never having any claims, but always having cost increases. This year I decided to shop for comparable coverage with different insurance companies and found Hartford to have better rates for the same or maybe even better coverage. I will shop and compare every year going forward.

kitty hosko

After purchasing a new vehicle, my insurance was very high. I decided to check into Hartford, through AARP. They quoted me a rate which was about $300 less than my current rate. I was very happy, and the transaction and process was easy and all online.The representative I spoke with was professional and kind. I am very happy to have made the switch.

Daghild Rick

The process was easy and efficient, though I got penalized for paying a parking incident out of pocket, it still counts against my record and so does when I needed help with getting the motor to start, batterie was dead, so two counts against a good rate which then was better that I paid before but not as enticing as it was after the quote

Regina Richardson

I recently got auto and renters insurance from the Hartford through AARP. They made the transition simple and pretty quick. I was doing the application online and ran into an issue with my bank not being on the drop down list. I called and the person I talked to took me through the rest of the process. It was a good experience.

Steven Rivera

Twice I have paid my business policy in full, the premium comes out of my accout then is reversed, in July and Sept 2013. There are sufficent funds in my account to cover my premiums. Now they are charging me a late fee of 10.00. I have not had a claim. The Hardford will not accept my money??? It is a Harford mystery.

Nelida Reyes-Matos

I was very pleased with the service I received from the Representative I spoke with. She was very professional, prompt and knowledgeable and saved me hundreds on my Auto and Home owners. I received a full explanation of the process and discounts available. I have no complaints, thus fur hopefully all will go well.

Mike Kasprowicz

Outstanding experience, and a huge save from our current insurance company for the EXACT same policy, originally we were going to just do our cars, we ended up doing home owners as well. The agent worked with us on the phone and was extremely knowledgable and could not do enough for us. Thank you Hartford!!!!

Cathy Piscitelll

Very professional took a lot of time 2 provide the best service possible by searching the policy that best serves my needs. The money that I saved cannot be duplicated by any other car insurance company. Safe conscientious drivers should really consider seriously the Hartford for their insurance carrier

A Private User

Just recently an elderly women with Hartford auto insurance rear ended my vehicle. The Hartford rep that called me was MIKE FARSON. He was very rude and unprofessional. I called his supervisor and he was the same way! Both men should be fired! If I had a choice I would not go to Hartford for ANYTHING!

Tushar Rao

As a workplace it is one of the best that I have seen. The campus is quite big and neat with lots of greens. The older buildings are more historical than the newer ones. The parking is more than enough to cover all the employees. The cafeteria sections are top class and all the employees are friendly.

Mike/Dawn Lindola

I spoke with Christina for about 15 minutes & we finalized auto & renters insurance policies for my mom & saved her $900 p/yr for the same or slightly better coverage. I had called someone else prior to being referred to The Hartford & it took 2 days to get a response. Christina was GREAT !!!!!

Patricia Williams

Had wonderful experience with Hartford. Audrey was so nice and efficient in changing my policy from old car to new. The young man in finance was also. Everyone I have dealt with has known their job well and been very nice. I recommend anyone who needs Car insurance come to Hartford.

Ingrid Johansen

I had a very good experience. The Hartford helped me courteously with all my silly questions and made it seem as if my questions were not silly. Answered the phone promptly. Explained everything thoroughly. Made sure I understood. Gave me a good rate on insurance. I am very happy.

Lorrie Christman

I was very pleased with the service and information,I received from Marcia.I had many questions about changing insurance companies,as I have been with the same one for the last ten years.She was very helpful and knowledgeable,The Hartford will soon be my new insurance company!

Sharon MacPherson

I switched from my current company after comparing several, I found the Hartford online site very helpful, then called the number quoted on website. I was able to match my current coverage and save $ at the same time. Very happy with both the online and agent I spoke with.

Norma Lockwood

I was tired of high price car insurance . Being on a fixed income made it very expensive. After talking to an agent I was really happy. For the same coverage The Hartford was much more affordable for me. I guess there are some great perks for being over 55.

J. Frances

The Hartford Insurance Company turned me down for long term disability coverage because I had carpal tunnel surgery. I hardly think a common surgery on my wrist is a good reason for not allowing me to have LTD insurance. What a bunch of idiots.

Donna Schneider

Friendly professional people to talk to and were able to give me the same coverage I had with a different company for a very large discount!!! So far so good. They also were able to offer me a workable billing program to suit my cash flow!!!

The Hartford

Location

Photos 59

Reviews 31

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