|Address:||5400 Auto Club Way, Minneapolis, MN 55416, USA|
|Working:||8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–5PM Closed|
I just got off the phone with Carrin L. From AAA and she was AMAZING! My husband forgot his international license in the US and we are in Italy for our honeymoon at a very secluded resort were having a rental car is important to go see the nearby towns, etc.. we tried having the license mailed to us but the postal service in Italy is not very reliable. Cari went through several files to find his hard copy for his application and approval, photo copied it and waited patiently on the phone until it went through via email and text message! Thank you so much Cari!!
I visited this AAA branch to get a triptik and maps. It is summer and peak travel time, so I expected a long wait. However, I waited no more than 10 minutes from check-in to the time I was assisted for my triptik. Everyone I encountered was very courteous and knowledgeable, from the person who checked me in at the Welcome Desk, to Daphne, who assisted me with my TripTik. I received excellent service, and would highly recommend this AAA location.
A Private User
The LAST time I was there - and I will never go back there again because of this - I was THE ONLY person in the waiting room!!!! I walked up to the counter and the person behind the counter told me I had TO GET a number ticket from the number ticket dispenser - AND THIS was a REQUIREMENT from her supervisor. The person would not help me UNTIL I got the ticket!!!!
Usually as speedy and efficient as they can be in this situation. This time I sat there and watched as the gal clocked out for her 30 min lunch break and just left her whole line waiting there until she got back. That was rough.
The dispatcher, who answered my frantic call , about locked keys in my car was most helpful and caring. She said she would flag my call to receive priority help. She was a true customer service champion. Thank you!
Because they are professionals in the k work they do, so I give you stars
Inclusive services to members and non members include insurance, a travel agency, DMV and a fabulous travel store with unique accessories including a huge inventory of Baggallinis.
I never experienced long lines as the other reviews however I very much agree on the lack of knowledge from the employees as well as rudeness.
If you are in a Emergency , you will die on the road waiting 1 hour for them to pick up the phone , to then request service to help you out.
Good place to shop for travel related gear all consolidated in 1 place especially luggage, bags and backpacks for more upscale travel.
I have been here a few times and have always waited 30-45 minutes in line. The staff is slowwww.
Travel store, DMV, insurance.
AAA Member for many years. Very nice facility. Just driving is a bit tricky though.
I get my tags for my car there and this service is fast.. I was in and out 15 minutes
i just went this morning best service ever. Ginger have excellent customer service.
The agent who sold me cheap insurance from other insurance beside their AAA
Got my car registered in less than 20 minutes. Say that for a state DMV.
Very helpful in getting license tabs, slow service to get a trip tick.
this place is slow as hell..... you will die before you get out of here
Extremely rude staff in license services, and waited over an hour
My daughter took her drivers ed here. They did a wonderful job!
The wait has never been more than 20 minutes while sitting.
They have many things to offer there. Great travel agency.
Wonderful and friendly staff and a very short wait time.
Great facility, nice travel store and efficient dmv too!
Great experience! Staff were friendly and very helpful.
I was there for a class and most everyone was pleasant
I know this is hard to believe, but pretty efficient.
Great place to get tabs... Quick and easy
Bill was so rude not helpful at all
Great customer service experience.
Good service. Quick. i like it.
Good and quality traveler staff
Well ran and lines go fast!!
Quick, easy & informational.
Great personalized service.
Adam T. Shaw
They really have no clue.
Always fast and friendly
Expensive, but helpful
Nice place !
Paul C. Schoening