Category: | Corporate Office |
Address: | 5400 Auto Club Way, Minneapolis, MN 55416, USA |
Phone: | +1 952-927-2600 |
Site: | aaa.com |
Rating: | 3.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–5PM Closed |
AM
Amy Johnson
I just got off the phone with Carrin L. From AAA and she was AMAZING! My husband forgot his international license in the US and we are in Italy for our honeymoon at a very secluded resort were having a rental car is important to go see the nearby towns, etc.. we tried having the license mailed to us but the postal service in Italy is not very reliable. Cari went through several files to find his hard copy for his application and approval, photo copied it and waited patiently on the phone until it went through via email and text message! Thank you so much Cari!!
BU
Burgess Dell-Wilson
I visited this AAA branch to get a triptik and maps. It is summer and peak travel time, so I expected a long wait. However, I waited no more than 10 minutes from check-in to the time I was assisted for my triptik. Everyone I encountered was very courteous and knowledgeable, from the person who checked me in at the Welcome Desk, to Daphne, who assisted me with my TripTik. I received excellent service, and would highly recommend this AAA location.
A
A Private User
The LAST time I was there - and I will never go back there again because of this - I was THE ONLY person in the waiting room!!!! I walked up to the counter and the person behind the counter told me I had TO GET a number ticket from the number ticket dispenser - AND THIS was a REQUIREMENT from her supervisor. The person would not help me UNTIL I got the ticket!!!!
TE
Terra Trytten
Usually as speedy and efficient as they can be in this situation. This time I sat there and watched as the gal clocked out for her 30 min lunch break and just left her whole line waiting there until she got back. That was rough.
TH
Therese Price
The dispatcher, who answered my frantic call , about locked keys in my car was most helpful and caring. She said she would flag my call to receive priority help. She was a true customer service champion. Thank you!
GR
Gregorio Pérez
Because they are professionals in the k work they do, so I give you stars
AL
Alice-Lynne
Inclusive services to members and non members include insurance, a travel agency, DMV and a fabulous travel store with unique accessories including a huge inventory of Baggallinis.
DR
Dre Lewis
I never experienced long lines as the other reviews however I very much agree on the lack of knowledge from the employees as well as rudeness.
DA
Dale Ylitalo
If you are in a Emergency , you will die on the road waiting 1 hour for them to pick up the phone , to then request service to help you out.
DE
Derrick Strom
Good place to shop for travel related gear all consolidated in 1 place especially luggage, bags and backpacks for more upscale travel.
TO
Tou Khang
I have been here a few times and have always waited 30-45 minutes in line. The staff is slowwww.
DA
David Ausmus
Travel store, DMV, insurance.
RA
Ranjan Utukuri
AAA Member for many years. Very nice facility. Just driving is a bit tricky though.
TO
Tony Holman
I get my tags for my car there and this service is fast.. I was in and out 15 minutes
ST
Structurewerks Employee
i just went this morning best service ever. Ginger have excellent customer service.
YI
Yia Hang
The agent who sold me cheap insurance from other insurance beside their AAA
GA
Gabe Farnsworth
Got my car registered in less than 20 minutes. Say that for a state DMV.
CA
Catherine Goset
Very helpful in getting license tabs, slow service to get a trip tick.
TI
Tim Sieber
this place is slow as hell..... you will die before you get out of here
KA
KATIE ROBERTS
Extremely rude staff in license services, and waited over an hour
DA
Dave Inselmann
My daughter took her drivers ed here. They did a wonderful job!
AL
Alex Beck
The wait has never been more than 20 minutes while sitting.
DA
Dawn M
They have many things to offer there. Great travel agency.
DE
Derek Prichard
Wonderful and friendly staff and a very short wait time.
JE
Jess Birken
Great facility, nice travel store and efficient dmv too!
EL
Elisa Weiss
Great experience! Staff were friendly and very helpful.
RO
ron martelle
I was there for a class and most everyone was pleasant
JI
Jim Polingo
I know this is hard to believe, but pretty efficient.
AR
Ari Dorfman
Great place to get tabs... Quick and easy
KA
Kat Friend
Bill was so rude not helpful at all
BR
Brad Campbell
Great customer service experience.
DA
David Willard
Good service. Quick. i like it.
MI
Mike Mike
Good and quality traveler staff
JE
Jessica L.
Well ran and lines go fast!!
DU
Dustin Batsamian
Quick, easy & informational.
NO
Nora Waaraniemi
Great personalized service.
AD
Adam T. Shaw
They really have no clue.
JO
Joe J
Always fast and friendly
LO
louise markert
Expensive, but helpful
PA
Pat Addy
Great store!
PR
Pratap Pachipulusu
Nice place !
PA
Paul C. Schoening
Live AAA!
SA
Sandra Lindgren
So cool