Alameda Alliance for Health

Category:	Health Insurance Agency
Address:	1240 S Loop Rd, Alameda, CA 94502
Phone:	+1 510-747-4500
Site:	alamedaalliance.org
Rating:	2.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 8

Reviews 10

Todd Pratum

A joke. For example, I have never been able to sign in to their web site. I have an account and when I enter the username and password it tells me there is no account, then when I go to set up an account it tells me I already have an account. I waited nine months to get an appointment and when I did it was with a nurse, when I bitched I got an MD two months later who told me I needed to see three specialists and that they would call me in a week, that was over two months ago. They just called me for only one appointment and when I asked if I would see an MD the idiot on the phone asked me "what is an MD?"

Eric McClease

Have been asking to see a shrink for over a year. No one cares. No one wants to help. You are better off going to Mexico or anywhere else. There whole system should be burned to the ground. Everybody concerned would be better off. I know. How about access to a shrink? LOL!!

Mechelle Winet

They need to do some serious hiring. As a provider you can expect to wait easily 20 to 40 minutes for claim status and to make matters worse the claims rep will only do 3 claims at a time.

Granger Loosley

They are incredibly uninterested in answering their phone. I stayed on hold for an hour and a half and nobody ever answered my call. Complete horse shittery.

Malissa Rangel

They have the worst customer service for Providers I was on hold for 50 minutes for a 2 min conversation with the rep to get claim status. They are terrible

Kassandra Robertson

I had a quick and helpful woman assist me while I was out of town with needed information for my health needs. I think they do a great job!

Andre Barnes

They never answer the phone. I have been on hold for over 20 minutes, and the music is still playing.

Michael Rinta

I can not get through to speak to anyone. I can not get the insulin I need.

Lynn Minney

I have only had great service and great Doctors.

gregory bolden

It was a great feeling