|Address:||7585 Irvine Center Dr Suite 200, Irvine, CA 92618|
|Working:||6:30AM–5:30PM 6:30AM–5:30PM 6:30AM–5:30PM 6:30AM–5:30PM 6:30AM–5:30PM 9AM–2PM Closed|
Last month in my apartment, the fire sprinkler in the bedrooms closet busted, and fluid (water and biodegradable anti-freeze) leaked onto my clothing, shoes, and carpet. I called the apartment emergency maintenance crew to come and repair the fire sprinkler leak. Then I contacted eRenterPlan Insurance Company. The Customer Service Rep. was very friendly and understanding of my situation. The CSR had the nearest Claim Adjuster to call and set-up an appointment with me to evaluate and discuss the personal property damage. The Claim Adjuster was very informative and thoughtful of this untimely situation. Within in three days, I received the insurance check in the mail to replace my damaged clothes, shoes, and coats. eRenterplan is an excellent renter insurance plan to have for unforeseen accidents/damages that might occur in your apartment, home, and car. eRenterplan is customer service friendly, knowledgeable, and dependable toward your untimely situation.
I received an e-mail that my my insurance about to be cancelled due to lack of payment (payment was set up as auto draft btw - wrote back to ask whats going on... The reply was that everything was fine and that I had nothing to worry about. I later get another notice saying that my insurance was indeed cancelled. At this point I am in violation of the lease...Tried calling 3 days in a row - only voicemail... Tried contacting by email - by the way there is no direct email to write to, you can only submit a form on their website - this is a little evil trick used by companies that makes it harder for you to keep a paper trail of your efforts to contact them <<<(RED FLAG)... no reply... All the five star reviewers say how easy it is to sign up - the rating should be about how the company acts when shtf.
Without notifying you, the company will add a "premium installment" charge to your plan and attempt to automatically charge you for future years of insurance. When I called in to correct this and prevent their automatic charges for insurance I did not agree to, they first claimed they could not make the change. It was only after calling in repeatedly that a representative was finally willing to remove the fraudulent installment plan from my account. This company makes money by scamming their customers. There are plenty of insurance companies (Progressive, etc) with the better policies and without the lies. Better to stay away from this one.
My landlord had been bothering me to get my renters insurance before my new lease would go through, I dodged this task for weeks thinking it would take up to much valuable time. Finally after she contacted me at work, I knew I could not avoid this much longer. But to my surprise I was able to go through the questions and get my insurance approval within minutes. eRenter even contacted my landlord with the correct paper work... so by the time I brought the proof of insurance sheet to her she already had it and was happy I used a rent plan her building trusts.
The website seems to be really very helpful, just by simple clicks I was able to get the insurance that apartment people asked for just by the website. There was no need to call and waiting on hold for getting a quote. Website also looks very neat and helpful. I would not say i did not checked other website for cheaper rates and eRenterPlan has cheaper rates and only $1 if you want to pay month to month; other company were charging $3 to $5 if you opt for month to month. So, I would highly recommend this company :-) Thanks, Sandeep Yadav
I got an eRenterPlan policy few months ago. My neighbor’s washer had a leak and water came all over my apartment and ruined all the furniture. My PS3 was sitting on the floor and was damaged as well. eRenterPlan was very responsive in getting the value for my stuff at replacement cost. The adjuster who helped me was empathetic and very responsive in handling the claim. My apartment forced me to buy the renters insurance policy to live in this apartment and I am glad they did. Thanks for my apartment community and eRenterPlan.
Truly said, eRenterplan was recommend me as a first easy option. However, I tried three other websites to compared it. On each website, I had to fill in so much information, numbers, details, and after that I realized that it was only a first step and someone from the insurance company has to call me. I was exhausted from it and I tried the eRenterPlan....it was easy to understand, fast and in a moment I had an insurance contract without problems. Hopefully, it would be easy and fast in the case of accident or emergency.
I was looking for an insurance in order to live at Notting Hill apartments and office people recommends me to check with eRenterPlan. While living in apartment at Massachusetts, I had different insurance company. However, I found eRenter price is pretty competitive in compare to the current market rate. I called eRenter insurance agent and the representative solved my problem quickly and I signed the contract immediately. She was very helpful and helped me to understand the various plan in the policy.
I found this company to be very helpful. I have used eRenterPlan for a number of years and always had a positive experience. A few months ago I had, unfortunately, an opportunity to utilize my renters insurance. My roommate and I had our bicycles stolen from our apartment . eRenterPlan made it easy to file a claim, provide necessary documentation and get reimbursed (less the deductible) for the theft. Overall this is a great company, and I have had a pleasant experience with their customer service.
This seems to be a very good service. Especially when I was first shopping for renters insurance. It was the second company I decided to check out but after speaking to the young man I was convinced I had made the right choice. He provided me with all the necessary information I needed to make the best choice. The coverage is right on and the prices and plan selections are easy to decide on. I would definitely recommend eRenterPlan to anyone looking for renters insurance.
Recently we moved Massachusetts to California. The apartment complex that we were moving into required us to get renters insurance. After a brief search and a few recommendations from some online friends I found my way to eRenterPlan. The process was easy and the monthly fee was VERY reasonable. If I ever have the chance to recommend a renter insurance to anyone I would definitely tell the to use eRenterPlan. Easiest part of our move!
My insurance plan had expired. When I called to pay for my insurance, the lady said I would have to get a new insurance plan. And, she was very nice and helpful. I did not know there were different policies at lower prices, and she also explained that too me along with giving me a couple of payment options. This lady saved me quite a bit of money. I am very thankful I spoke to her instead of doing this online. Excellent customer service.
I have not heard of erenterplan at all and ive been living on my own for awhile now. Ive been told that i should sign up for insurance for my home. So when i moved into my new apartment home, the front office people referred me to register for erenter. So i did, it was super easy, affordable, and pretty quick process and i was instantly insurance on the set date applied. Couldnt ask for better if you ask me.
Better price than major insurance companies plus they are straight forward with quotes thing that all other companies seem to lack. It seems like all the other insurance companies use the same 3rd party system to make a quote. ERenterPlan is easy, fast and affordable plus they done charge you extra fees for setting a payment plan you pay a month what they say you will pay its that easy.
My personal experience was great. Not only was the process of applying very easy, they also had direct connection with the company I rented from so all the information was transferred there automatically. After getting the insurance, I was approached by some other companies offering the same thing, and I was happy to find out the price I received was very competitive.
Quick and easy to set up. Pretty average cost (as low as $9/month, peaks around $18 or so for the most extensive coverage, and then every number in between depending on what you want). They even emailed my proof of insurance to my apartment complex automatically, so by the time I went in to sign the lease 30 minutes later, management already had everything they needed.
My experience with eRenterPlan was very favorable, the woman that helped me obtain renters insurance for the first time was very helpful and extremely knowledgeable. She offered suggestions and gave me recommendations based on my situation. The entire experience was fast and easy. I highly recommend using eRenterPlan to anyone needing renters insurance.
eRenterPlan finds the best deals for rental insurance. And they make the entire process really easy to use, guiding you step by step. It was a breeze to set up insurance through them and I would definitely recommend it to others. Just how TurboTax makes getting tax refunds easy, eRenterPlan made setting up renters insurance really easy for me.
Profound efficiency and superb customer service define eRenterPlan. This is a company which empowers their employees to ensure that customers receive quality coverage at affordable prices. They are not only extremely knowledgeable about the insurance industry, but also comprehensive in the explanations of their product.
eRenters insurance is a very easy and effective way to get renters insurance. The website is clean and easy to follow and it makes it very easy to add or subtract different types of coverage that you may or may not need. If your looking for an affordable but effective renters insurance I would highly recommend eRenter.
Generally flawless. Easy to setup, easy to contact and very understanding. I reported one loss (my bike was stolen) and did not have any problems getting a refund - everything was done swiftly and courteously. I also like the fact that you can manage your insurance via web (move to a new address or even cancelation).
I have just relocated to DC from the West Coast. One of the requirements at the New Apartment was to establish a Renters insurance policy . Signing up on line on eRenter was a breeze. The on line process is plain & simple , as it walks you through the questionare *& in turn , it helps secure your living space.
Just bought a policy from eRenterPlan website. I was looking for a cheap renters insurance as I don’t have a lot of expensive stuff except my new LED TV & electronics. I found a policy under $11 a month with pretty decent coverage. Site was easy to use and I didn’t have to provide a life history to buy a policy.
Super easy to set up, allows multiple renters on a single plan for a price much better than its competitors ($14/month for one renter at State Farm v. $14/month for three renters at eRenterPlan ... the choice seemed easy). plans cover a reasonable amount -- i would definitely recommend
Very reasonably priced and easy to set up. In fact, I thought Progressive would be cheaper since I insure two cars with them, and they advertise bundled savings with homeowners/renters insurance. Not so much. Progressive was three times the price, even with my "bundled discount."
I had to get renters insurance for my new apartment complex and they had easy to understand plans and rates. It was quick and easy and was able to get my confirmation quickly to give to my landlord. I would recommend eRenterPlan for anyone who is looking for quick, solid insurance!
This insurance was super easy to sign up for and was about half of the cost of renters insurance from more well known companies. The rental management company was super impressed with the rate in connection with the coverage, and they are going add it to their welcome folder.
Candace Jade McDonald
I received an email from my apartment leasing office in the morning about needing renters insurance; within my lunch hour I ws able to shop, purchase, and finalize it all. I had an invoice to send to the leasing office that evening. It was great. Quick, easy and painless.
Sorry, this is a little late writing this review. I had death in the family. I have had erenterPlan for about 4 years now. When I moved to another part of the city I took eRenterPlan with me. The prices are great and so are the customer service!! I give it a 100% thumb up!!
I have been trying to call and email customer service. Left on hold and continually told expected wait is 20 minutes from this point. Submitted email question and the system responds with "We will get back to you within one business day". No email response in over a week.
We have had eRenters for a couple of years now. We have moved several times and they have always been very helpful and easy to work with through the process. Their representatives are courteous and take the time to make sure we have had the coverage that we need.