|Address:||407 McAlpine St, Avoca, PA 18641|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed|
When I bought my car I also bought the Proguard Standard Warranty I am so thankful I did not even 3 months later my engine went and so I took my car to my mechanic who takes the Proguard warranty and they replaced my engine for me it was a very easy process to get my engine replaced the customer service at Proguard is great they are very friendly and took great care of me and answered all my questions. This warranty has more than paid for itself! If and when I get another vehicle I am going to make sure I get the Proguard warranty with it as well just knowing that I have this warranty gives me peace of mind. My mother also has a Proguard Comprehensive Warranty and loves it she travels all over the country and she does not worry if any thing were to break because she knows that if it does Proguard will be there to fix it.
It is not every day when dealing with the hustle and bustle of life, especially when there are problems with your automobile that you come across a professional that makes you a priority. I must commend Proguard Warranty Company for having a professional like that on their team in Mr. Steve Fox. Being a single Mom I didn’t know what to do when my newly purchased automobile wasn’t operating correctly. From the first phone call to Mr. Steve Fox until the day my car was operating beautifully, Mr. Fox guided me through the process, selected a skilled auto mechanic team, kept me updated and in the end I was delivered my car running terrific with the problem solved. I highly recommend Proguard Warranty Company mostly because of the superior job performance and customer care provided from Mr. Steve Fox. He deserves an A+++.
We had a nightmare of an experience buying an Armada from a used car dealer that ultimately needed a new engine. Thank God we purchased a warranty with ProGuard. They replaced the engine and worked well with our mechanic shop of choice. Steve, was ever so patient and diligent to answer any questions or concerns I had about our vehicle or the process of having it repaired. He literally must have spent hours on the phone with me with never so much as even a hint of annoyance with all of my questions/concerns. He truly is the epitome of quality customer service. I would highly recommend purchasing a warranty with them.
I have had the ProGuard Standard Warranty on 2 of my 3 used vehicles through Second Chance Auto. This warranty is amazing. My mechanics love it, they get back to me quickly with any questions or concerns, there are no hidden fees. With my copy of the warranty I know what is or is not covered and all i have to do is drop my car off with my card on the passenger seat and my mechanic handles everything from there. I feel more secure in financing a used vehicle because of ProGuard!!!
Sue Ellen Shepard
We have been dealing with ProGuard Warranty through our local representative, Sammy Bernardo, for many, many years. Their pricing is good and their coverage programs are great. Our experience has been nothing but wonderful! We have had very few problems, and if one has occurred, Sammy "jumped" right in and solved it quickly. We as a used car dealership in Raleigh, NC would highly recommend ProGuard to any car buyer as a reliable and dependable source for extended warranty coverage.
My business partner and I have been in the automotive sales industry for a combined 42 years. We have sold warranties from many companies over the years but when we opened our own dealership it was no question that we were going to use Proguard Warranty. The service and hassle free claims is by far the best we have seen. Our rep Mike Scatena is always available to help us with any issue and is a true professional . We HIGHLY recommend Proguard!!
My experience with Proguard has not been good overall. They do have good people, who respond to your calls or concerns, but the processes laid out are extremely lacking quality, control and customer orientation. After paying hefty money for a car warranty, you ultimately end up in paying for repairs and rentals too unfortunately. I will not recommend doing business with this organization.
After speaking with Rob the claims adjuster with pro guard, and found out that the shop ,that was not approved by Pro Guard was the reason for all the extra charges. They found me an approved shop Red Line Tire and Auto, and have been able to complete the process with as little out of pocket as possible. Hope you never have to use it but a Warranty is all ways the way to go.
I bought a vehicle and added a Proguard warranty. Thank heavens for that wise decision! I had a major problem with my vehicle only a few months later and It was covered in full and repaired right away!! They were so helpful and made sure everything was done promptly for me. So glad I decided to add that warranty!! (Thanks Keith!!)
Lehigh valley Autoplex
We have been dealing with ProGaurd warranty for about 3 years we have yet to have a bad experience with our customers and we have provided hundreds of contracts , We have seen them replace timing chains to transmissions with no issues . ABSOLUTELY THEY ARE WORTH THE $$
I have to admit I was wary of purchasing an extended warranty but my experience with ProGuard Warranty has been awesome. They walked me through the claims process, paid the repair shop directly and I was back on the road within two days. Highly recommend them.
Steve at ProGuard warranty is the definition of what customer service truly means! An employee like that is hard to find...ProGuard warranty you are so very lucky! I would recommend this warranty to everyone just because of the customer service I have received.
My daughter has this warranty has nothing but great things to say about it, with other warranties or none at all she would have had to pay over $2000.00 in repairs. I will going to the dealer that she went through just for this warranty!
Best Warranty company out there!! We use Proguard for all our vehicles that we sell and they have been very responsive and helpful on following up with us and keeping customers happy! Great prices and even better service! Thanks Sam!
S&S Car Store Inc
We have tried many warranty companies at our dealership and none have provided the coverage we demand for our customers like ProGuard has. A great product at a reasonable price. Quick claims approval at the shop of your choice!
I was initially very pessimistic but Steve at the claims department walked me through every step. He was all about customer service and making sure I was taken care of and safe. So thankful to have them.
Customer service was great helping me locate a repair facility! Out of the way service, Christine S was very empathetic and answered any questions I had!!
Working Steve was a pleasure.. He took care all my issues and concerns in a timely manor.. I would highly recommend him and the company he works for....
Claims department is wonderful! Knowledgeable, helpful, quick response time.
They don’t want to fix your car... To many games being played save your money
Service rep Britney is very helpful and great customer service skills
Mrs. Christine Saylor was excellent in assisting me and my family.
Customer service is the best. Highly recommend this company!!!
Friendly & knowledgeable claims department! Highly recommend!
Great to deal with. Very good warranty coverage
A good company that stands beind their product!
I have loved my experience with Pro Guard!
They take care of their customers here
They only steal money from people