Category: | Auto Insurance Agency |
Address: | 5233 W Baltimore Pike, Clifton Heights, PA 19018 |
Phone: | +1 610-605-2114 |
Site: | midatlantic.aaa.com |
Rating: | 3.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 10AM–4PM |
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Zachary Hill
Short story: I waited four hours, and they still had not serviced my car yet. Long story: I booked my appointment a week in advance for an oil change and inspection. I dropped my car off, and the front desk said it would take 2 hours. Two hours go by. At three hours, I went back to the place and noticed my car was in the same place where I parked it. I asked the front desk, and the man I spoke to earlier said they had not gotten to my car yet. I waited another hour, and then I decided to pull my car without getting serviced because they would not have been able to finish the service by the end of the business day. Never once did AAA notify me about the status of my car. First time and last time going for repairs here.
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C Bas
Im a premier member, my wife in me for a year now, they say you get all these benefits and discounts being a member, i tryed at least 12 times a hotels and restaurants and no savings at all, i booked a trip to Mexico, im leaving May 25th for my honeymoon, it was 4,600, i looked into other places and the same trip down to the t was 600 dollors cheaper, theres no way im renewing my membership the end of this month, i never used and of the services like towing or anyting like that and another this im so pissed about i get mail from them everydat trying to sell me more stuff, i paid extra to be a premier member and it was a waste, i dont recommended them
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Cleopatra7Philopator
I went in for Notary Services, and had done everything wrong(already signed, etc.). EVERYONE in the place was Pleasant, Helpful, and Friendly. The Lady who served us just walked us through what needed doing without Judgement. We mentioned going to Hawaii, and while we payed, she went in the back, and got us a Map and a Guide! This is our First Choice for Services, as we have NEVER had an Unpleasant experience here!
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Ayana Donaldson
AAA care is a total ripoff. I dropped my car off to see why the service engine light was on. They charged $130 just to run a diagnostic test. They then stated it would cost $1700 to make the repairs. I got a second opinion at Springfield Ford, not only was the diagnostic test complimentary, the cost for repairs was only $300. Wow AAA thanks for perpetuating the trope of the dishonest, thieving mechanic.
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Cheryl Thomas
I would have given them 5 stars----friendly and helpful people, but I was misinformed about the exchange rate between US dollars and British pounds and lost about $30 in a $100.00 transaction. When I asked to return one of the packs (I bought 2) I was told it could not be returned because I had opened the envelope holding the money. That is ridiculous!
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Danny Kraut
Unorganized lines. Same guy that told me "we have a line over here", then proceeded to help 3 people that just walked in. All while the guy for my line made appt on phone. First time visitor, not coming back. I am a AAA member.
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sue Smith
Never experienced long lines and the employees have always been pleasent and professional . The facility is clean and organized with all the information you need to travel, have your car serviced and have your photo ID taken.
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Christopher Powell
How do you have 3 useless service writers without customers have you wait 15 minutes for a service quote. And then struggle to look up a quote with a crazy attitude like im inconvencing there time. JUST USELESS.
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Matt Dunn
Clean. Went for an oil change. Always busy, so make an appointment. Of course they tried to cross sell me other services. If getting repairs done, AAA members get twice the warranty time.
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Sarah Carson
Outstanding customer service from the guy at the front desk and the tag and title staff went above and beyond to get out-of-state paperwork straight
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Mia Marie
Great friendly service. The penn DOT office is in there and far better than going to the miserable Penn DOT main locations.
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sportsnbiz InPA
Great group of people. Appreciative of the service. They even stayed late to make sure I could get on my way that day.
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Fox White
Staff was very friendly and you receive all the same triple a perks, but I thought their prices were too high
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John Roussis
Auto center is great, not only do I take my personal vehicle, but now take corporate fleet.
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Betty Carr
Great Car Repair Service, stress free customer service, stand by their work.
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Robin McCormick
Quick but you feel like they are trying to always sell you something more
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john Gormley
Had there insurance for along but stop price went up a year drop them
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Keith Jones Jr
Great customer service. I went there to renew my tags and was pleased
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Franco S
Great services. Always busy so you need an appointment for car care
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monkeywise
Nice and very professional service. My AAA home base.
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Kevin McCarthy
Nice store, but our travel agent was terrible
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Bryan Halligan
I love AAA! I love the vacation packages!
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Mike Ed
They helped me with my property needs.
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Joe Daq
Everything for you Driving convince
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Tom Babcock
Just soooooooo easy to get photo id
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Donna Oliver
Friendly informative employees
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george swain
Friendly service
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Antonio Thomas
Helpful.