|Address:||3750 W Flagler St, Miami, FL 33134|
|Working:||9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed|
Estrella gave me a quote, I put down a deposit, signed a contract, and they gave me a schedule for payments. Couple of weeks later I find they are withdrawing more then they schedualed. I contact them and they said that THEY made a mistake in reviewing my driving record and decided to raise my payments. WITHOUT ever calling me or emailing me?!?!?!? WTF? This sounds like fraud to me but knowing these ppl have mad lawyers everywhere I completed the agreed terms of my account and closed it. And I closed my bank account. STAY AWAY FROM STAR CASUALTY AKA ESTRELLA INSURANCE.
I was happy when I first got my insurance policy from Jenny but then when I had to make a claim there was no help and even worst to find out that I was not covered for what I originally thought I signed up for. Please run and do not do business here!!!!
Best place to get a insurance, best customer service . I was looking for company like that for long time till i fine this place i was so happy with a quick customer service experience. Definitely come back just for any other insurance need.
They are a rip off.!!!!! The worst customer service I have ever seen and when I had a claim to do on my auto policy they did nothing to help me. Run if you know what is good for you!!!!!
Charles E. Ellis
Excellent!, They were very helpful with finding the right plan for me, very responsive and followed up with everything to get me approved. Thanks for everything.
Good service!! I am happy for there service.Staff is very polite& knowledgeable.I want to take next time service from them.HIGHLY RECOMMEND.
Very friendly and helpful staff! Even if our request was more complicated than a usual car insurance... We can very recommend this agency.
Great customer service. They help me find the best price for my car. Thank you!
Jenny the best seller and the best customer service for this office
Words cannot describe.