|Address:||5248 Red Cedar Dr #103, Fort Myers, FL 33907, USA|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed|
Went through this company to change insurance because my old policy kept getting higher. Biggest mistake of my life. The company they signed me up with sent an inspector; who like the other reviewer stated; tore down my back door fence to take pictures of the roof. Needless to say, the insurance company told us that they would drop us unless we replaced the roof. I feel that there is some illegality in all this. My old insurance company did not think we needed to do this. We do not have any leak or signs of leaks. The roofer that came out to give us a quote, thinks that the insurance company is strong harming us and that the roof has a couple of years left on it. I am consulting with a lawyer (and people that help veterans) about this insurance company. This has been the most stressfull experience for my family.
On occasions I have had queries with Regency regarding my home insurance policy . The consultants are very friendly and eager to be of service. However I did have problems which they were unable to resolve . But when I spoke to Kagen Cooksley, the co-founder of the company, he was very attentive and resolved the issue in the soonest possible time. I think that the best test of really good service is when you have a problem and it is sorted out in a punctual and professional manner. Kagen and his team pulled out all the punches to solve my problem and I recommend him and their great service to any potential homeowner looking for insurance
Kagan at Regency Insurance Group and his staff members are very professional and consciousness providing the utmost. Customer care and satisfaction regarding claim and policy information that suits every customers needs for insurance coverage home and other. I highly recommend this agency for individual consumer need for insurance coverage. Any problem is NO Problem for this agency. Guaranteed resolution for any need or concern. Thanks again !!! Long term customer for years to come.
I have been getting my home insurance needs with this agency for a very long time. Juliana is a great asset and all interactions are top notch. Brian is certainly a brain in coverage and someone extremely dependable. His word is his trademark and his rates are excellent. That office works in sync and you do not need to follow up on anything. They will do it for you. Thank you guys/gals for been my left hand for so many years. Carlos Pacheco
Regency Insurance Group. A Very efficient, helpful, knowledgeable and professional staff. They will answer all your questions and get you the very best insurance rates possible. I have had many insurance companies in my past but Regency Insurance Group is the best I have every had. I am so pleased with them and you will be as well. Try them they are the best. My sincere thanks to the staff for all you have done for me. Your the "BEST"!
I was pretty hesitant to buy insurance because I wanted to make sure I was covered fully and some places in the past have really rubbed me the wrong way but I decided to give Regency a try and the service has been second to none. I highly recommend this company to anyone looking to be taken care of in any situation. These guys do just that, they take care of you.
I secured a policy a few years back with Regency and have been very pleasantly surprised with the amount of effort that they put in to making sure I have what I need. Lots of people working here and they all work together flawlessly. I do not like talking about insurance, but they make it easy and a heck of lot less painful. -Megan
Thank you Brianna Sutter for all your help and patience with me today. It was a pleasure speaking with you and fun talking to you about two of my nine grandchildren who will be coming to Fl. to visit with us this week... My struggle putting this new policy in place was made much easier. Thanks so much........Victoria Frango
I am really impressed- suffered minor damamge from Irma and got a call the day after the storm from one of the owners from a cell phone since the office was without power. Wow they must really care about their customers. Nice to see someone actually deliver on what they promise. Thank you Regency :)
I wanted to thank Virginia and the staff at Regency for being so helpful. Virginia went out of her way to help me and work with our Mortgage company at a time when I needed them most. Merry Christmas and a Happy New Year to Virginia and the staff at Regency. Again thank you for all your help.
i read an article this week that hurricane harvey and irma will cause over 200 billion dollars in damage. Despite all of that, when i called regency this week, they were open and they were there for me. they didnt run and hide, they fought for me as their client. i will be a forever customer
very thankful for regency insurance. i suffered major damage from the hurricane. i called and they were there for me, even found out the agent was working for home because they were without power too. hard to find people that care that much these days. thanks you!
My homeowners carrier wanted to double my premium for 2017. I went to Regency and within 24 hours (Elizabeth S) got me quote from another carrier at less than current premium (less than half of the new premium I was advised of). Very helpful, friendly and responsive
Virginia, Holly and Amanda have all been more than helpful in meeting our homeowners insurance needs. Had a little bump in the paperwork and these ladies have been fantastic at working it out for us. Excellent customer service and very competitive pricing.
I called to find out how i could lower my premium and the company recommended i have a wind mitigation inspection done. I was able to lower my premium by over 50% WOW!!! Thanks to Juliana Como for the fine work they do to protect their clients.
Called in for a quote and within minutes had a very knowledgeable staff member on the line (Kagan) I learned a lot about insuring homes in Florida and happy I called. I feel like he had my best interests I mind. Thank you :)
I was quite impressed with the service that I received yesterday. Sabrina was quick, friendly and efficient. I have been with Regency for a few years now and have always had amazing customer service. Thank you again.
Fatal Ray Wolf
Have had this insurance group for a few years and they are great! Needed a document for my refi on my house and Juliana Como had it for me the next day and saved me $225 getting me the right kind of flood insurance.
I was shopping for home owners insurance for my first home and got into contact with Rachel at Regency. She helped me get set up with a quote right away, no hassle as well as no complaints with her service. Thanks!
The worst experience ever. Ami shoud Book one anti agression Training before contacting customers again. She destroyed all the trust and believe that others have build up over days. Sad, sad, sad....
I started using Regency two years ago and they have provided great customer service and very competitive pricing. I have also referred several friends who are happy with their service.
Betty Hodges Arnett
Holly G. did an outstanding job helping me obtain home owners and car insurance. She was very informative and knowledgeable . If you need insurance she is the one to call.
I have never met such wonderful people who care wholeheartedly about their clients. I can absolutely say that you are not a number or a profit, but a human being.
I am extremely impressed, every time I have called Regency, their staff has been professional, effective and knowledgeable. Their service is second to none.
A Private User
Great agency!! They shopped my insurance for me and saved me a ton of money. Very happy customer, keep it up guys!!
Julie - Thanks for your fast response and handling of my policy! I am looking forward to working with you again...
EXCELLENT service knowledgeable agent definitely Five Star!! And did I mention pleasant and friendly!
Thank you so much for all the help the past few week Juliana. 5 Star service without a doubt!!
Very professional staff, affordable insurance, highly recommeded
Great insurance company! Juliana C. Was the best and most help.
Their efforts, attitude, and friendliness have pleased me.
Excellent service from Juliana.A pleasure to work with.
They safe me a lot of money on my condo Ins.
UPC saved me tons, thank you!