Category: | Insurance Agency |
Address: | 2132 McGregor Blvd, Fort Myers, FL 33901, USA |
Phone: | +1 239-689-8570 |
Site: | thompsoninsurancefl.com |
Rating: | 4.9 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Seckin Doganay
I have been always getting Excellent & Reliable service for years from the Thompson Agency! Before the insurance policies of my houses expire, I always get advance reminder email notifications from the Thompson agency which allows me to renew the existing policies before they expire. Believe me, this was a huge issue before with the previous 3 insurance agencies which I had to stop working with them (one time, I noticed that one of my houses was without insurance for months due to negligence of the previous agency, which was unacceptable). But with Thompson, I never had this issue and I am thankful or that! In addition, if I have any questions, Thompson (Heatherann and Ashley) always provides on time and satisfactory responses to all of my emails. Thank you Heatherann and Ashley! Seckin D.
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Emily Nodine
The insurance agency I worked with previously made it abundantly clear that my business was an unwanted burden. I had no idea that dealing with insurance could be any different until I came to the Thompson Agency, where it has been like night and day. Patty and Cindy have been extremely thoughtful and welcoming, and recently sent me notifications of a change that will happen five months from now, to keep me from being alarmed and let me know that they are on top of it. I could not be happier or feel more secure that my insurance needs will be met beyond expectation.
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Hubert Black
For years we have utilized The Thompson Agency for Home, vehicle(s), and other special policies. Everyone we have talked to has been very helpful. Michelle Kruse has been our primary representative for all our dealings. She has been amazing!! No matter what day or time we email her, she is back to us very soon. She has made our life much easier by being the most knowledgeable, the most customer focused, and the nicest person we have ever dealt with. We hope The Thompson Agency realizes what a remarkable asset they have in Michelle Kruse.
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Nathan Davis
I have 18+ years of home lending experience. I have referred all of my clients to The Thompson Agency for years and about 75% choose their agency over any other insurance options. All of my home, auto, and umbrella policies are with The Thompson Agency as well. Not only do they use some of the best insurance carriers in Florida, their service levels are phenomenal. Their quotes are fast, efficient, and their staff is always helpful and informative. If you are looking for insurance, The Thompson agency is the only agency I recommend.
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Stephen Reaves
Best insurance company that I have worked with in the past 30 plus years. Staff are very responsive to your needs & are available 24/7. They are interested in ensuring my needs are fully met and have always Made invaluable recommendations/suggestions that have significantly enhanced our coverage & reduced Our premiums cost. They always exexemplied an infectious enthusiasm in assisting you & addressing any concerns you may have. We give you always an A Plus in all respects & services.
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A Private User
As a Realtor your customers are always asking for who to go to for services. The Thompson Agency (Brian Thompson) is always my first recommendation. I wanted to personally thank you for a job well done! My customers are always impressed with your knowledge, professionalism and your customer service. It is very refreshing to be able to speak with you directly. Thank you for being there to answer questions and for making me look good! Kristin R. Smith, PA, Realtor
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Angela Eden
Cindy Palmquist is your very best agent! She has been assisting me since 2012...even before I moved to Florida! Any question I have asked, over the years, she is quick to answer with precision! She has been so helpful over our first ever claim which is with Tower Insurance. They have treated us very badly and Cindy intervened and is helping us come to a hopefully amicable and fair conclusion. She is knowledgeable, polite, patient and kind. Thank you Cindy!
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Jerrod Harlan
I work closely with Travis Thawley and he is exceptional, accessible and a pleasure to work with. I send him all my buyer’s and I constantly get great feedback from my buyer on his performance. If I have a problem or any questions, Travis helps me. Many times, I have emailed Travis after 10pm not expecting him to reply or answer, but every time he surprises me! Thanks Travis for being exceptional, accessible and a pleasure to work with! -Jerrod
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Mike Brittain
I have been doing business with The Thompson Agency for a least five years. I have found them to be excellent in every way during that time. The staff has always been very professional, prompt and friendly. They have been very good at both writing and placing the policies with partnering companies, to taking care of details, such as automated billing and payment setup. I highly recommend doing business with The Thompson Agency.
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A Private User
The Thompson Agency took exceptional care of my wife and I. They went out of their way to ensure we had the proper insurances in place and a great rate but they did not stop there... When I had an issue arise they gave it their full attention, they took care of the issue and kept me abreast of the progress throughout. I would take a higher rate to stay with the Thompson Agency because of the quality of their customer service.
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Dusty calvo
I I have been with the Thompson Insurance Agency for many years. Excellent customer relationships, very reliable company, and competitive rates. Brian and his staff are always there for you to help in anyway they can. What is real nice you talk to a person right away and directed to the right place for your answers. The Thompson Insurance agency is the BEST, there is no reason to look any further. Charlie Calvo
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A Private User
Home insurance experts! Next time you get an increase in your home insurance renewal, give The Thompson Agency a try. I emailed all of the top Google results, and The Thompson Agency had great home insurance rates and the quickest response. They had a quote to me in less than 24 hrs, and saved me over $500/yr! Most companies claim to have good customer service, but The Thompson Agency delivers! Two thumbs up!!
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Julia Finman
I have been working with Phil at The Thompson Agency for several years for my health and car insurance. I always receive quick and efficient replies to my e-mails and phone calls. Phil has been extremely helpful in assisting me throughout the years. I recommend The Thompson Agency to my family, friends, and colleagues for all of their insurance needs. Thank you for all you do!
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Tanya Solt
I bought a home for the first time last year. While my home buying experience with my mortgage company was stressful to say the least, getting insurance coverage through The Thompson Agency was not. Heatherann, in particular is amazing, and she always gets back to me right away whenever I have a question. Thank you for making this part of my home buying process stress free :)
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Ralf Reisinger
We are working with the Brian Thompson and the Thompson Agency already since a couple of years and have several policies through this agency. After comparing the rates, we found that their prices are very competitive and their service is impeccable and any request or question is answered promptly! We only can recommend the Thompson Agency to anyone shopping for insurance.
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Janet DeLuca
Heatherann has went above and beyond to meet our insurance needs. She took her time to make sure she had all the information to quote our auto and auto commercial. She beat the other prices in town. Heatherann was beyond professional, sweet and understanding. I have referred her to many of our friends and business professionals. Thank you for all the hard work you do.
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Anne Marie Michaels
I have been dealing with this agency for a few years and Ashley has always given me amazing customer service and is very attentive. She always seems to know what is going on and if she has any problems, she contacts me back very promptly. I have also talked to Patty and she is friendly and caring as well. I recommend using this agency for your insurance needs.
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Charles Doody
I have done business with Michelle Kruse of the Thompson Agency. Do to her, I have the right insurance on both my home and auto, at very competitive rates. She has taken time to explain the policies so I have a good understanding of how and what my policies cover. I highly recommend the Thompson Agency and Michelle Kruse to anyone looking for insurance.
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Craig Wilson
We have had the pleasure of dealing with the Thompson Agency for over a year now, particularly Michelle. My wife, a former insurance professional was indeed impressed with their customer service, professional manner and great service. We have referred friends and family and hope to continue our Insurance relationship with them for years to come.
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Road cruzr
The Thompson Agency is a one stop shop for any P&C insurance. Home, auto, boat, flood, rental, etc. They can do it all. They have the best service I have ever experienced. I know Brian keeps his cell number on his cards for immediate contact. If you need any type of P&C insurance, call Brian. I highly recommend his company.
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Janet DeLuca
The Thompson Agency is very professional and puts all the customers needs first. I called in and spoke to Heatherann and she is very prompt with collecting all the information that is required without me having to look through all my documents. I will be referring more clients to The Thompson Agency. Thank you for all you do.
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Cathy Bleakly
HeatherAnn at the agency has been very responsive, and great to deal with when I recently refinanced my home and needed to pay my premium in a hurry. She even quickly recalculated a lower premium when she learned during our conversation that I am no longer using my home as a rental. Terrific customer assistance!
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Danny Montalvo
Travis at the Thompson Agency is the man!! He was able to save my father more than half on his home insurance. He is very knowledgeable, professional and a great person to work with. He took care of everything promptly. It was very easy and convenient. I strongly recommend giving them a call or go in person.
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Shawna Jones
First time home buyer and had the pleasure of meeting Brian Thompson. Knew very little about home insurance and Brian was very detailed and simple in his explanations unlike some other insurance companies. Truly a smart and humble young man and I look forward to continuing business with the company.
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steven parker
The Thompson Agency is very professional, has great attention to detail, and puts my needs first. They have the information pulled up fast when I call and always contact me regarding my renewals to ensure everything is correct. Michelle is an amazing agent and Ashley is great at assisting her.
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Barry Leiderman
Ashley is an amazing representative and is always willing to answer any questions I have. She has always worked with me and is very friendly over the phone. The woman who sits up front, Patty, has always been very friendly as well. I recommend this agency to anyone who is in need of insurance.
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Janice Powers
Heatherann did an amazing job helping me with the sale of my home. She sent all the documents as quickly as possibly. Every time I have called into the agency, the staff has always been so pleasant and right there helping me with every need. I will be back when I purchase another home.
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S M
Brian called me back quickly. He asked a few, straight to the point questions and gave me a quote. I got the coverage I requested at a competitive rate. Brian is very professional, works quickly at finding you a good rate. I would recommend him to friends and family in a heart beat.
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James Bergan
We would recommend you contact The Thompson Agency FL to review your current policies to verify you have the coverage you think you have...they have the experience and knowledge. We have worked with Brian and Phil prior to becoming full time residents in Florida in August of 2014.
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Erin Adkins
I called and talked to Ashley. She was amazing and was able to answer all of my questions with ease. She knows what she is doing and I would totally call back to have her help me with all of my insurance needs.. Thank you Ashley for being an amazing person and so easy to talk to!!
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Jennifer Tarsia
I have been working with Travis at The Thompson Agency for a few years now. He is my go-to insurance agent for many reasons. Especially because of his timeliness, knowledge, & easy-going personality. As a Realtor I know my clients are well taken care of when I send them to Travis.
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Natural Resources Service, Inc
Patricia, at the Thompson Agency has been extremely courteous and accommodating in answering our questions on insurance needs and in getting us in contact with the agents. She has also been helpful in suggesting contacts to assist us in searching for local contractors/services.
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Steven Davidson
I live in Panama City Beach in a gated community. Travis was able to provide coverage for me when several local agents had failed. He responded quickly and professionally with good coverage at a fair price. I highly recommend them. Travis will be my agent from now on.
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Larry Peterson
I recently had the opportunity to do business with the Thompson Agency and was delighted with the service and professionalism. Travis went above and beyond to get me the proper insurance at the best price. I highly recommend this agency to anyone looking for insurance.