|Address:||2801 Pga Blvd #120, Palm Beach Gardens, FL 33410|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM Closed Closed|
I contacted Velocity Credit Union for a used auto loan. Thinking the car I wanted was too old, (11 years old) I thought that I would immediatley be turned down. The woman advised me on the phone that as long as the value was there, they would give me the loan. To my suprise she approved me for the loan over the telephone and they made the process extremely easy! After that, my son being a student in college, I referred him and he was also able to obtain a student loan for a used car. Again they made it extremely easy while also boosting his almost non-existant credit way up. Since then we have both paid off our cars and have referred numerous people to Velocity. I have also switched my checking and bill pay to them and am saving a lot in bank fees from my last bank. I highly recommend them, thier professionalism and kindness to myself and my son when we went to the Gardens branch to complete all of the vehicle paperwork.
Unfortunately, this bank and its personnel after my mothers passing provided in my strongest opinion, the most inhospitable, rudest, imoral, unethical and unlawful business services/practices I have ever experienced from a bank! My attorney provided all legal and necessary documents, and this banks response was: Ignore, defy, stall and refuse to speak with me to use account funds to pay her exspences after notification of passing! Instead of compassion, her accounts were secured, all autopay services were suspended (i.e. utilities) that created chaos. After this exteamly negative experience I would tell anyone interested in banking with Velocity to think twice, and bank elsewhere for their and their familys security!
I have been with Velocity since it was Florida Aircraft Federal Credit Union. I started off with just a savings account when I was about 11 years old. Not one time have myself or my family had any problems with them. They are always very helpful, and I love that when I go in, everyone remembers me by name and says hi. Recently I brought my husband in to open an account and they also helped me open an account for my son. I recommend this bank to everyone I know when asked for good banks in the area. Velocity is definitely a life long institution.
Velocity Credit Union is the absolute best. I have been a member for several years. I have purchased several vehicles and financed them through Velocity. I have always received exceptional service from Melissa and they have always been able to beat the rates given by competitors. I love the personal feel that you get when dealing with the staff unlike the larger banking institutions. I highly recommend Velocity and would like to say "thank you" for the consistently great service that they provide. Keep up the good work!!! Sandy Crowe
We love the Velocity Community Credit Union! We own a Limousine business and they were so helpful, knowledgeable and easy to work with! We refinanced all of our vehicles through Velocity with the best interest rate we can find in the area! Our customer service representative gave us excellent service, great rates and was very courteous! We will always have an account there and use them for future loans! We recommend this Credit Union to everyone! Dan C
Thanks to my wonderful dad (the best dad in the universe), introducing me to Velocity. I loved the way my father was treated and respected. There was a warm, caring, and inviting atmosphere, that I saw, I opened an account with Velocity. I have only had positive experiences with Velocity Community Credit Union. The employees are very professional, knowledgeable, and patient. I would highly recommend Velocity.
Love Velocity. All three of my kids have accounts here and they love coming in to make deposits into their accounts and receiving their kirby dollars. With great rates on loans and savings plans, Velocity can help you with all your financial needs. The staff is always so friendly and helpful. We never have to wait very long for assistance. Thank you Velocity for making our banking experience so pleasant!
Velocity offers convenient locations, easy-to-use online banking and phone app, kind tellers and employees, no stupid fees, and great savings account rates. They make a tangible impact in the community: I feel like my support for this credit union is payed forward in our local area. To anyone thinking of switching from a big bank (yuck!) to a credit union (yay!), I highly reccommend Velocity.
My husband and I have been members for 30+ years. Velocity Community Credit Union has helped us meet many milestones in our lifetime. Our children and parents have also become mebers over the years. I love the personal attention I get every time I walk in the door or drive up for service! I highly recommend banking with Velocity! Its truly a pleasure to do business here! Thank you!!
Laura Di Egidio
I have been with this Credit Union for over 20 years. They treat you like Family and everyone always has a smile when you are greeted. With POS and Shared branches it makes banking very easy and simple. You cannot beat the rates on their different products offered and I love the "Home Town" feeling when I am in our local brach here on PGA Blvd. Thank you, L Di Egidio
Velocity Community Credit Union and their staff are awesome! Anyone whose ever had "no so good credit" knows how tough the road to rebuilding it can be; The fact that I was able to get a car loan from them when I was turned down everywhere else boosted my score about a hundred points. Their staff is amazing at their job and their a bunch of caring individuals.
Decided to switch to Velocity from TD Bank because I wanted to do business with a local company. Very happy with my decision. Convenient locations, and easy to access ATMs for any necessary transactions. You can also make deposits using an app if you have iPhone/Android capabilities. I just became pre-approved for a mortgage loan as well.
I have had wonderful experiences with Velocity the tellers and associates are always friendly and helpful! My Debit card was recently compromised they were quick to resolve the issue and get me a new card. I also have my Auto loan threw Velocity they gave me a very low interest rate. Over all just a good place to do your banking!
I love the Velocity Credit Union for many reasons: they are the only financial institution around that is dedicated to educating and encouraging children about finances; their "make the grade" program rewards children for their dedication to their school work; and the staff always provides friendly, informative service.
I highly recommend Velocity Community CU. They are always quick to help with opening account to replacing a Credit/Debit card for any reason and even helping with getting loans. What ever your needs are, they are there to help you. No big bank cares for you the way the staff of Velocity Community CU Does!!
I am not a person who readily changes accounts, but a few years ago I had it with the way corporate banks handled things. I choose to move my monies to a more consumer friendly way of banking. I have not regretted the change. I can walk in at any time and get the assistance I need. Love it.
I have been with velocity for almost 7 years now and could not be more happier. They are excellent with my 5 yr sons account and the Kirby bucks program which he loves! I have used them for 2 car loans and they made it such a breeze. I highly recommend them for any of your financial needs!!
Velocity Bank is the best bank to have! As soon as you walk in, you get greeted by your name and it feels like home. The service is an A+. I would not bank with anyone else but Velocity. They have great rates and are always there to serve your need. A bank you can count on!
I am very happy to endorse Velocity Community Credit Union. I have been a member of VCCU for around 6 months and I have enjoyed banking with them. The staff is extremely friendly and helpful. I really like the personal attention they give. It feels like I am family.
My experience with Velocity C.U . has been the best ever and the Staff always helpfull and friendly ! if i could i would tell their bosses they all deserve a a 2 week paid vacation to Hawaii , all expence paid , Thank You Charles S Member for 12 years for life
We have been clients of this credit union for over 25 years, it is such a great institution and the people are very nice and helpful. They are always there for our family whether it be car loans, signatures loans, etc., student loans, whatever! They are wonderful
I havve been a member of the credit union for over 25 years and they have grown with my family. My kids love the Kirby club, $ for grades, coin machine, car loans, along with our basic services. The Gardens branch is centrally located with convenient hours.
My family has been banking with Velocity for over 20 years. We love Kirby and the kids banking programs. They really help to encourage kids to save and learn about saving. They are who we always turn to for loans as their rates are fantastic!
I have banked with this Credit Union for over 30 years and love it! They gave me my first car loan, credit card, and mortgage at great rates!!. And now they are providing the same services for my children! Velocity Credit Union rocks!!
I highly recommend Velocity Credit Union. No matter if I call or come in, they are always nice and helpful. I moved my accounts over to their bank and have never been happier with my service. I have now moved my loans over as well.
I love this bank!!!! I have been a member for years and have had many loans through them. They have the best rates and programs whether you are looking to buy a car or a line of credit!!!! One stop shop!!! Great service always!!!
You can never go wrong, when the individual(s) serve you a big broad smile. That will always keep people coming back, and that is exactly the experiences that I have continued to observed at the Velocity Community Credit Union.
I switched over about a year ago from bank of America because of the high fees I had at bank of America. I have always had a great experience inside or out. Each employee has always treated me very well and I am thankful.
I love dealing with Velocity creit union. Not only are they very friendly but help is always prompt. After dealing with other banks and credit unions, it is evident that Velocity goes out of their way to help out. Thanks!
I am so grateful for the new branch on Indiantown Road in Jupiter. The 24-hour access for banking has been very valuable along with the assistance from the staff inside for getting qualified for a car loan. Thank you!
I have been a loyal member of Velocity Community Credit Union for over 10 years now. They have financed 4 cars, a boat and a motorcycle for me. They are always easily accessible, friendly, informative and efficient.
Velocity community credit union has been apart of our family since before our children!! We love the personal care we get at the Royal Palm Beach office!! We are a 2 generation family customer!! Thanks Velocity!!
I have been banking with Velocity for 23 years. They treat you like family not just a number. If you need a home, car, boat, or RV loan they have the best rates and service. I would not bank anywhere else.
Very behind the times, referring to online banking and such. Also, you can’t always count on friendly service here. Some staff members are very rude, particularly JC who works in Member Services.
Every time I go to a Velocity Community Bank Office, I am greeted with friendly faces! I have not had one bad experience with Velocity and I have recommend the bank to all of my friends.
customer service was great when I opened my account. Melissa got me a low rate for my auto loan. I had one small issue after, and kristin solved it for me no problem! So far so good!
Velocity Community Credit Union is the best bank in Florida. The staff are always great with providing customer service. Great Job to the Team at Velocity Community Credit Union!
Velocity Credit Union has the best rates and has knowledgeable people that are freindly and helpful. I have been with them since they took over Florida Aircraft Federal CU.
Sad excuse for a bank. Will twist your words that is if they even let you talk with out hanging up on you. stole $2000 from me and they are doing nothing about it...awful
Such a great credit union. The employees are so accommodating and friendly. The offerings are usually more competitive with what the big banks offer, but for less.