|Category:||Auto Insurance Agency|
|Address:||5021 Stockdale Hwy, Bakersfield, CA 93309|
|Working:||9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed|
Every time I vome into one of these branches I am left with a bad taste in my mouth. They are constantly rude to me and tell me one thing just for me to find out a week later that it was incorrect. They have messed up my policy every single time I go in and I have to call the insurance company myself to try and fix it. This is the worst broker I have ever gone through and I do not recommend coming here. Take your business elsewhere because they are consistently unproffesional when interacting with customers and constantly changing their fees based on the customer. When I had an older car they would tell me endorsement fees for 20 dollars then when I got a new vehicle a week later they went to about 100 dollars to add a vehicle to a policy which I have done before and still recieved the 20 dollar endorsement fees. These people are frauds.
I called, but very hesitant for a quote and information on a ticket i received a few months ago. I spoke to Mike who was very informative, patient and put me at ease. I found myself asking more questions then I thought I really had. I decided to go in and Mike had just left for lunch, but then I Spoke to a Jose Valdez who gave me the same customer service! I did open the new policy, they worked with they payments and i walked out with the necessary documents i so urgently needed. I want to thank you very much for all the time and patience. Most important, the patience.
If freeway insurance issued you an insururer & policy, never visit their office again. Youre not obligated to. Simply call your insurer and save a lot of money. A broker at freeway insurance was charging me $100 to add a vehicle to my policy plus the premium. I called my insurer and added the vehicle myself for free & only paid the premium. What these brokers do is they charge their labor on you & talk you into their highest premium.
I went in i was a lil upset because i got a bill for 146 when i usually pay 86..Alex the manager took care of me she shopped around and gave me the best deal.i ended up getting insurance for two cars for less than 80.00!! I usually never give reviews but she went above and beyond on Customer Service..i walked out saving money and with a smile!Thanks Alexandra!
Super happy with my experience at Freeway Insurance. I spoke with Janet and she was extremely polite and professional. She answered ALL of my questions thoroughly and I even got to answer a few of her own, once we got to talking about my profession. She was very pleasant throughout the entire process. Definitely recommend Janet at Freeway Insurance.
I had been searching for a while for the right insurance company to buy insurance for both my car and motorcycle .I was completely satisfied with this office, very inviting office I had Mercedes help me out, she explains everything pretty well so there is no confusion . Would recommend!
I really enjoyed my experience at Freeway Insurance. My agent Carlos Ramos was very helpfull and professional. He answered all of my questions and explained all my coverages step by step. The coffee was very good and he has great customer service skills
Loved coming in to Freeway insurance had the best customer experience with Carlos Ramos he is definitely good at giving you a good deal and makes time to answer any question throughly definitely come to freeway insurance and see Carlos
Mercedes from freeway insurance on stockdale hwy gave excellent customer service and was definitely aware of my needs and found the best insurance to exceed my expectations I definitely recommend her.
Really great experience, friendly and proffesional helped me to get the best price and helped me with a comfortable payment. Highly recommend you visit this place and definitely ask for Carlos Ramos.
This was an easy and affordable process of getting i surance i highly recommend coming and speaking with carlos ramos he works with your needs and gets you what you can afford very great experience!
Its very cebisoo due venison and you buca your necesibabes is the recommend Began
Very friendly, worked with me to afford a low monthly cost, he really took the time to help me, and kept me entertained the whole time i was there. Definitely ask for Carlos Ramos .
Very friendly and helpful service from my insurance agent Mercedes Ceballos. I was very satisfied with my insurance quote and coverage for the best price..
I was confused about insurance being a first time car owner but Carlos from Freeway Insurance on Stockdale Hwy was really helpful I highly recommend him.
Carlos Ramos made our Freeway insurance experience great by giving us an amazing price!!! Excited to be insured by Freeway...Thanks Carlos Ramos
The young lady Mercedes was very nice got me a cheaper insurance I had been paying 129 but she got me a better deal now I pay $87 impressed .
Highly recommend talking to mercedes ceballos! Shes a great smart agent and very helpfull getting me a new car insurance.
Mercedes Ceballos was very helpful. The entire stuff was very welcoming and professional. Thank you freeway insurance!
Carlos Ramos was very friendly made the process very fast and gave me a great deal...
Carlos Ramos was very curious and helped us with getting our car insured..
Carlos Ramos great service and really explained everything very well
Worse insurance company ever. Save your $$ and go to another company
Carlos Ramos was very helpful and friendly
Was happy w/ my experience at Freeway!!
Worst ever is right constant problems