Category: | Auto Insurance Agency |
Address: | 3778 Ming Ave, Bakersfield, CA 93309 |
Phone: | +1 661-375-3737 |
Site: | costulessdirect.com |
Rating: | 3.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed |
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Kelsey Cox
ok were do i begin. first off they have hidden fees they DO NOT verbally disclose with you. When i signed up for this insurance i was told my money was completely refundable, i got my car insured the next. (i was only using them to get my new car off the lot since my insurance was closed) which was a complete lie!!!!!!! DO NOT USE THIS INSURANCE! THEY HAVE TAKEN $400 DOLLARS FROM ME AND MY HUSBAND AND THEY ARE NOW TRYING TO TELL ME THAT IS IN NONREFUNDABLE. this will be taken to a lawyer and i will be getting my money back they will be audited!!!!
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A Private User
This company is a rip off. They have long waiting periods. You have to wait two hours to even be asked what your going in for. The employees are so unprofessional. They sit and talk about personal things while they are "helping you". The insurance rates are outrages. Please do not call them to get a quote, make sure you go into there office, because once you go into the office the amount you have to pay is like 2 times higher. I hate this company and no I WOULD NOT RECOMMEND IT TO ANY OF MY FRIENDS OR FAMILY!!!
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A Private User
I have been there and they are fast and efficient. They beat the policy I had with geico by like $50! As long as I gave them all the information the quote was the same. They also insured a buddy of mine with a dui and gave him a great rate too. They have many people there to help you and I have recommended this insurance company to my family.
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Daniel Alvarado
I purchased my first auto insurance and I was extremely happy with their service. Professional and fast to get me insured. They had the best quote from the multiple company’s I visited. Angelita Esparza was professional and very patient with all of our questions.
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Beatriz Zuniga
Thank you Carlos Ramos for your service ! Me and my husband appreciate it ! You given us the time and patience to assist us with anything ! :)
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lili Martinez
Carlos Ramos is the best customer service rep in all the years u been insured. I rate Carlos Ramos a 5 star ⭐️
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Nicole Hernandez
My experience with cost u less is always great and big thanks to carlos ramos for the great customer service
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Jessica Mccarroll
This place has amazing customer service and they really work with you for the best rate...thanks a lot guys
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william rutkes
Good costumer service and nice prices thank you Angelita Asparza
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Daniel Burgos
Friendly and attentive staff. Got my policy very quick!
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Kylie Young
This place was very helpful and Angelita was very nice
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Edgar Luna
Angelita help me out alot you guys should go see her
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Angie Acosta
Unprofessional employees!