|Address:||1513 Hilliard Rome Rd, Columbus, OH 43228, USA|
|Working:||9AM–7PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed|
We walked into AAA Hilliard just to pick up a Florida Map and one of the Southeastern United States, as I had forgotten to pre-order a Trip Tik. The gentleman immediately greeted and assisted us in what we were asking for. He even offered twice to go ahead and map us out a Trip Tik right then, even though I had not pre-ordered it. It would only have taken him 15-20 minutes he assured us, but we were on a time schedule to start driving on our trip right then, and could not wait. I was amazed at his willingness to do that for us immediately and greatly appreciated it. It would have been extremely beneficial to us if we had had the time to wait. We were very impressed with the professionalism and the Excellent customer service we received there! KUDOS to him and the other staff there as well. They offered to do whatever they could do assist us. I am very happy to express that I am fortunate to have the excellent services of AAA.
I like the Hilliard AAA office location. The staff is friendly and has had my Triptiks and supporting maps and books ready when promised. However, I typically do not ask for anything special or use many other services outside the norm, so I have no insight to other services they provide.
Had a really great experience once again. The Hilliard location has been my main travel agency for a number of years now. Especially with maps and currency exchange. Very prompt and helpful, plus pleasant personalities. Always makes it worth returning!
Needed passport photo for myself and wife (AAA members). After three failed attempts and 45 mins. we were told they could not do them and to go to another location. Went to UA AAA Office and had them done within 10 mins.
Great customer experience. My agent spent time with me looking at different options to get around construction and also advised me of the lack of gas stations along a portion of our route.
I visit AAA Hilliard several times a year for currency, maps, tour books and advise. The staff is always friendly, efficient and very helpful.
Very nice people at the Hilliard site. Gave me everything I needed in a fast professional way.
Christine was very friendly and extremely helpful! No complaints at all
Service was good. Computer went down, but that was not their fault.
Suellen was beyond helpful today. Thank you.