AAA Gahanna New Albany

Category:	Travel Agency
Address:	5486 N Hamilton Rd, Columbus, OH 43230, USA
Phone:	+1 614-750-8350
Site:	aaa.com
Rating:	4.1
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed

Location

Photos 72

Reviews 30

Ruth Sutlic

I needed to transfer my membership from Iowa to Ohio. All the representatives were busy. They receptionist looked over my paperwork and started the ball rolling. By the time someone was free, I knew what plan I wanted, how much it was going to cost, I had info on the credit card and extra insurance. I was in and out quickly. I also learned how the office was setup. This was setup different than Iowa. Members can come in and grab books and info. But, the need to see the receptionist on the way out to make sure the inventory gets updated. I also saw the map on the wall that tells you how far you can travel in 1,2, 3...etc from Columbus. It gave me a good idea of the places that I can visit. I plan to go back there! Great service.

David Alden

My car died and I my regular mechanic was backed up, so I decided to give AAA a try on auto repair. I had the car towed in and received a call within a few hours with an estimate. The estimate seemed high, so I called around. It turned out they were on the higher end, but when I called back to the manager he explained why (it turns out it was the fuel pump that had gone bad and they only replace the entire module and not just the pump, in addition they replace the fuel filter, which my other estimates did not include). They were very pleasant and provided excellent customer service (which unfortunately seems to be a rarity these days).

Eric LaFayette

The people who helped me are always first rate. If it was just about that, then I give the workers an A+. However, this New Albany branch no longer carries supplies, like waterproof wallet holders and any gadgets for Vacation. I give the executive(s) who made this decision to take them away from the new place a complete (F-). Way to go executives turning an A+ perfect thing and changing it. I hope you actually read this. Please listen to your employees and clients. I give them 2 stars with the potential to get 5 stars

Brenda Hoffman

Thanks so much for your outstanding assistance. I have noticed that there has been a significant reduction in the amount of printed material available. I understand that, as the cost of printed media becomes greater , and less available in our electronic world- I was SO DELIGHTED to have this agency order maps that arrived in my home in time for my flight and car rental. Thanks so much! You folks are just great. Sometimes where we travel is off the electronic maps- so its wonderful to go back to the paper! Thanks again.

Von Heltzer

I have taken my car here a few times and had great service. How ever I had a schedule d oil change and wiper replacement. It took them an hour and a half. I sat there and watched there mechanics dick around for a while then I complained to the a rep there and then it took them 45 more minutes to finish.. by then I complained more and got the oil change for free..id like to add. There were 3 mechanics in the garage and only one other car..make your own decision but I will never get my oil changed there again

Fritz Almario

I visited AAA Gahanna/New Albany store 2 times this year. My first visit was way back on January 13 and my last visit to AAA Gahanna/New Albany store was way back on April 22. The staff at AAA Gahanna/New Albany store were very nice to me. I met Tammy Love one of the Travel Consultant at AAA Gahanna/New Albany helped me with my TripTik routings for Niagara Falls, Ontario and Memphis, TN during my visit on April 22 as well. Tammy is very nice. She did a very good job getting my TripTik routings done.

Lloyd Bokman

So far it has been a great experience. Olivia has been great helping us make our travel plans and it was quick and easy to get our new passport photos in order to renew our passports. I highly recommend the AAA Travel Agency at the Gahanna Branch.

Robert E skinner

I have been in this site two times to collect data and review details for a trip we are planning and both representatives were exceptionally helpful and professional.

Bruce Belinky

Very easy to get discount tickets to the Rock and Roll Hall of Fame in Cleveland; curbside parking, quick turnaround...in and out in 10 minutes....great!

Kathleen Steele

Everyone is super friendly whether you are planning a trip or getting your car worked on. The wait is never too long.

Dohio Co.

Been calling them all day to check on status of repair. Phone goes to a fax machine!!!!! Pick up your phone!

William C. White

Great place to take your car. My experience was awesome and I really would recommend it to anyone else.

Garett King

Has my windshield replaced by Safelite here. Everyone was very friendly and the service was prompt.

Patrick Lindsay

I always take my cars here to have them worked on. Tim has always been fair and honest.

Roberta Pyle

Was actually at Safelite getting my windshield replaced. Service was great.