|Category:||Auto Insurance Agency|
|Address:||750 Broadway, Paterson, NJ 07504|
|Working:||9AM–7PM 9AM–7PM 9AM–5PM 9AM–7PM 9AM–5PM 9AM–3PM Closed|
I find it extremely hard to see as to why there are such bad reviews when I went I found excellent customer service. Everyone there was extremely friendly and helpful. When I had any questions or any problems Frantz and his team were always available and where there to help me through the process. I strongly recommend this to anyone new to insurance and is interested in buying policies Frantz and his team are the best HANDS DOWN!
Their customer service is horrible, we can never get in contact with this office. They are real quick to call to get you to sign up for upgrades and apply for credit with, but when you need them for a question about your policy they never answer the phone. We leave messages and no return phone call. This is very unprofessional.
Very clean office, you have to appreciate an actual State Farm office being in Paterson. This is a very fast paced office so the service is conveniently quick which I appreciate.
Worst company in the area. DO NOT GET STATE FARM AND SPECIALLY FROM THIS LOCATION.
Really Bad Experince . Would not recommend to anybody.
Bad customers service!!