|Address:||11024 Indian Trail, Dallas, TX 75229|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
I have had nothing but the best experiences with Levy & Son Plumbing. I manage a mid rise in Dallas and am very glad that I found them when I moved to the DFW area. They have saved me in so many ways. The first few times I called in, I was lucky enough to get to talk to the same lady - Lorie Doskey. Lorie has the most amazing personality and customer service skills. There have been several times I have been in what I call panic mode and Lorie is always there to help me get through the situation. Now, even though all of the customer service reps are great, I call and automatically ask for Lorie. She has also taken the time to meet with the plumbers and managers who have been to my building to semi "learn" the ins and outs of it which I appreciate whole heartedly. Levy & Son also has an amazing staff of plumbers. There is one that has specifically taken the time to help me learn the ins and outs of the plumbing in my building. I have managed several buildings but none the age of the one I am in now. Darryl is amazing with all of my staff and most importantly, my homeowners. I have several homeowners that ask specifically for Darryl. Again, everyone I have encountered at Levy & Son has been great but those two stand out the most to me.
If all plumbing companies were only like this one! I had a Saturday toilet problem, and a great service man, Dell Reed, was able to get to problem promptly. He dealt professionally and swiftly with the problem I had, problem was resolved completely, and he was done! He could not have been more helpful and had a greater attitude! Would recommend Dell and Levy & Brother for sure! I just had 2 more great experiences with Levy and Son. Jesse Moreno helped me solve 2 needs in perfect ways. I cannot say enough good things about Jesse: he is honest, dependable, and extremely knowledgeable about any plumbing issue. A blessing. First of all, Darryl came and installed a new faucet filter for my kitchen sink. He is just as honest and capable as it comes. Cannot compliment him enough! Then, Jesse sent Cesar and his brother Gerardo to install a tankless water heater. Perfect job. These guys were great. I could not be more pleased with their work. Another great thing about Levy and Son: they are neat. They clean up any mess that is made my the plumbing job they do. This company deserves Five Stars.
My husband and I want to say to you a BIG THANK YOU!! Taking the time to consult with me the other day, look at my images of the pipe involved and sending out Darryl Shehan with his expertise has saved us much heartache, not to mention unnecessary expense. We only purchased the house in May and to be told by another plumbing company sent by the Home Warranty Company that we were going to have to chip out flooring and jack hammer foundation was stressful and upsetting to say the least. Levy and Sons saved the day! Having used your company over many years prior to our move to the country my confidence is your company is again unshaken and, Home Warranty Company be damned; I will never call them again for any of our plumbing needs. Have a wonderful day! Thanks again for sending Darryl!
Leo Escobar did a great job of unstopping our very clogged kitchen drain on a recent Sunday morning. He was efficient and knowledgeable and explained exactly what and why he was doing all along the way. Leo was wonderful about wearing indoor booties (without being asked!) and placing coverings on our counters and floors to avoid a big mess. Thanks, Levy for outstanding service. Let me add a shout-out to Horacio, as well, who conducted our HVAC inspection last week. He was very professional and well-organized. During his inspection, he found a part in our compressor that needed replacing and was pro-active in checking on our AC warranty, thus saving us money. He arrived exactly as promised the next day to install the part. We appreciated his skilled, courteous service.
Vinjamuri santhan dixit
I recently had them a repair drain clogged a/c line and perform a basic check up. While servicing, the serviceman broke the outside heat pump switch and replaced it with a new one for $69. Ideally he was supposed to bear that expense since he screwed it up, but instead put that expense on me saying anyways that switch is old, if not today this will happen tomorrow or whenever you turn it off. Lame excuse! These guys are ridiculously expensive. They charged me $320 for the above services and if you shop around a decent HVAC center can get you way below $150/200 for the same set of services. Sincerely advise you shop around, do your due diligence before calling up these guys. Also to install a 32x38 condensate drain pan he quoted $449 !!!. Now you know what to do !
This is the first time I have used this company. In the past, all my homes had gas heat, but I just purchased a house that has an electric heat pump system and I have no clue how it really works. Well my AC/Heater quit working so I had them come out. The technician (Juan Pinel-not sure I have the spelling right) was super knowledgeable and told me he had been with the company for over 20 years. He ended up finding that a wire had jiggled loose (probably during inspection) from the unit outside. He also took about 15 minutes explaining to me how the system works and what to watch for. I was impressed that he took the time to explain the system so I would understand how to save money this winter while running my unit.
Jeff and David installed 2 Lennox heat pumps and air handlers. They were experts in installing the units in an efficient, professional and timely manner. Jeff explained and instructed me how to use the new high tech thermostats which they also installed. I was thrilled with the job which they performed. I was immensely pleased with the salesman, JP, who educated and advised me as to what would be the most efficient systems for our home. He made the entire process work from the sale to the installation. Since we have a very limited space in which to work, he was provided a lift to remove the old systems and deliver the new ones. It has been a pleasure doing business with Levy & Son.
We have been customers of Levy & Son for more than 45 years and always have found their products and service to be superior. We had two Trane condensers installed and some coil work performed to bring our two systems up to date. Jeff and Pedro arrived 25 minutes early of their expected time and finished installing the two units early as well. Jeff was experienced, efficient and effective. I addition , they were both polite, careful and tidy and managed their tasks efficiently. We have always found Levy & Son to have superior standards and these two gentlemen did a great job of adhering to those standards and more !!
Fred and Sergio spent the day rerouting a hot water supply line to a guest bathroom because the original one had begun to leak within the slab foundation. There work was proficient and tidy. Although it did take longer than I expected the job had its challenges which Fred and Sergio overcame. When the work was completed one could hardly notice any traces of their excellent work. The hot water leak was repaired (bypassed) and hot water to the affected sink was restored. Both men were knowledgeable about their tasks and it was a pleasure to have them correct my plumbing problem.
Mark from Levy and Son is an extremely knowledgeable individual. He took the time to explain the process for replacing my AC and heating system. Thank you Mark. I normally do not spend the time writing reviews, but the service Mark provided and his overall demeanour prompted me to let others know that he is an individual that comes off as someone you can trust. If he represents the other individuals that work for Levy and Son you can rest assure that this is a quality company that cares about your needs as a home or business owner. Once again, thanks Mark.
My experience has been totally opposite to the other 2 reviews (which are the same review posted twice). I have been a residential customer of Levy & Son for 30 years & have always found them to be fair & honest. Service personnel are prompt, courteous, competent, efficient, clean. They answer all my questions, advise options where appropriate, finish the work without delay, and always clean up afterwards. I have tried other plumbers over the years & am always sorry that I did. I will never use anyone but Levy & Son.
Complete replacement of my furnace and air conditioner. JP was the sales person. He was very professional, outlined all my options, and answered all my questions. His expertise on a couple of areas outside of the straight replacement was greatly appreciated. David, Carlos, and Jose, arrived 8:00 am as expected. They had it all knocked out by 2:30 pm. They did a great job! No mess, no fuss. I have used Levy & Son for years over the course of three different homes. Never been disappointed.
Patrick Barnes was very responsive to come look at my Water Heater pilot light issue, after regular business hours on a 6 yr old Bradford and White WH. He made several attempts to relight the pilot, but to no avail. Determined that the thermostat unit needed replacing. Not only did he provide me advice on the replacement, but provided me information and cost for a replacement Rheem Water Heater. Patrick was very friendly and professional. I appreciated his help in this time of need.
Fantastic experience of huge difficult job executed in an excellent display of cooperation and workmanship between Jeff, Jose and Juan they corrected a different contractors mistakes and and solved the challenging problem and always without any critique of the former contractor. I noticed fine working relationship between the men and I received an excellent job. I recommend all of them to the highest and will tell my friends .."Always call Levy first when you have a challenge"
Consistent Professionalism and Exemplary Customer Service continue to be the trademarks of this reputable company. Horacio was my service technician who went way above and beyond to ensure a productive and timely tune-up. His ability to walk me through the entire process, answer any needed questions, and leave both my house and yard cleaner than when he arrived was very impressive. Levy & Sons is lucky to have such an impressive and model employee in Horacio!
We recently used Levy and Son for an A/C issue and their service was so stellar, that we tried them for a plumbing issue today. Technician Leo Escobar reviewed and fixed our immediate issue with a high degree of competence, communication, confidence and care. The level of service exceeded my expectation. We had been wanting to have video made of our entire system and he was able to do that too. I have a feeling we will use Levy and Son for many years to come.
We had an emergency situation with our sewer system with a house full of guests. We called levy and son and they answered and responded immediately on Black Friday. Leo went above and beyond and solved the problem quickly and efficiently. He was pleasant and kind and carefully explained this situation and what to do to prevent the problem in the future. We highly recommend this company for all your pluming and a/c needs. Thank you Leo and Levy and Son!
I am a former employee of Levy & Son and to this day they are the only plumbing company I have ever used. They are always prompt, get the job finished in a timely fashion and clean up after themselves . I encourage friends and family to use them. Cesar and Geravdo were respectful and courteous. Thanks Chris
Just had our 2016 spring seasonal inspection for air conditioning by Levy & Son. We have been a Levy customer for both air conditioning and plumbing since we purchased this house in 1980. We have had excellent customer service and repairs have been been performed expertly. Mark Jones has typically been our service representative. He, as well as the other service reps have taken the extra time to perform checks to make sure it is fixed.