|Address:||6213 Charlotte Pike, Nashville, TN 37209|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
Had been with Zander for 3 years...Year 1 service & costs were great. Unfortunately each year thereafter the quality of service of my account went down and the costs for coverage kept increasing. Shopped all three policies around and went with a different carrier. 03/28/2016: Update to my review. Out of the blue I received a call from Joshua Vollet - Executive Vice President for Zander Insurance. He was calling about my review and wanted to apologize for the poor service I received which resulted in the loss of my business. I never expected to hear or deal with Zander again but Joshua was sincere and concerned with the way I was treated. Bottom line…I gave him and Carolyn Chelsvig (Personal Insurance Specialist) an opportunity to bid for my business again as everything was coming due. Zander did not win but the quotes were competitive. They were not upset and understood, I will give them another shot next year.
Love these guys. Helpful, local company that truly puts service first. We had a claim on our car insurance recently and they have gone above and beyond to help us resolve issues we’ve had with the insurance company and the body shop. They call you back when they say they will and they take the time to explain something when you have a question. The sales experience on the front end was also stellar and we got great rates on our insurance. We highly recommend them.
Ada and Nancy took great care of me as they walked me through the steps to get my first term life policy in place. From day one I was kept very well informed of the status of my application, and when I had any questions, I had answers back immediately. For something as boring as life insurance, the Zander team surely made it a great experience with top notch customer service. I wish all of my purchases were serviced this well. Great job Zander team!
I always knew what was going on in the process of getting my life insurance. There were follow up emails and multiple ways to contact the company in the event of a question coming up. I never felt "lost," even though the task of getting insurance was far over my head (usually my hubby does that stuff for me). Even my in-home visit for bloodwork was enjoyable! This is a great company and I would gladly refer them to anyone with confidence.
The website was quick and easy to use to get quotes. The Zander Insurance staff called to clarify some of my answers and that actually helped me get better rates. I had heard about Zander Insurance for many years through Dave Ramsey. When I needed to get a new life insurance policy Zander was my first and only place to visit. I am very pleased with my experience.
I used Zander insurance to obtain a life insurance policy. The website was easy to use. Their communication with me about every step of the process kept my mind at ease as the process can take some time. I appreciated their consistent open communication and keeping me updated throughout the process. I will definitely recommend them for any insurance needs.
Zander Insurance was prompt in their response to my insurance inquiries. Although completing paperwork is never fun, they were professional, courteous and expedient in processing the paperwork to get me my life insurance coverage promptly. I would highly recommend Zander to any of my family, friends and colleagues.
Applied online for Identity Theft Family Protection plan and paid $145.00. Never heard from anyone or received any information concerning what I purchased. Update: Company reached out and apologized for not catching earlier. Did do their best to make sure I was taken care of.
I have been on hold for over 2 hours and they will not answer the phone. I do not plan on renewing my service if this is the type of service I am paying for. I lead Dave Ramsey courses and recommend this service, but have never had to call before. This is unacceptable.
I loved working through Zander! Because of the busyness of our lives in this season I was hard to reach and procrastinated on a few forms but Zander was always accommodating and never complained. Thank you Zander for your great service!!
Absolute worst experience ever! I started the process in August. They finished it sometime in early December. I mailed the signed copies back. They lost them! Dave Ramsey must get a big kick back from these incompetent people.
Derek Nolan Anderson
Dana and Zander did a great job. They make it so easy to continue doing business with their insurance team. Keep up the good work! My family has stayed with them for 20 years because of their value, trust and service!
I have gotten identity theft, Life, and Disability insurance through Zander and all have been a great experience and very easy considering it is my first time as a young adult getting insurance. Highly recommended!
Thank you to all at Zander Insurance that has been part of my process so far it has been easy and you all are always there if i have a question. Again, Thank You and may God bless each and every one of y’all.
Zander provided great service by making it easy and following up every step of the way as I was buying insurance. They were helpful in answering the questions I had and provided great value.
I feel much better about my experience after speaking with one of the managers. I may give them another shot at my insurance after this policy is over at State Farm. I appreciate the call.
BEST COMPANY EVER! AMAZING care and focus for their clients and employees satisfaction. Never had a better employer. Never been prouder to shout out who I work for.
Zander Insurance makes acquiring reasonably priced Term Life Insurance so easy. Customer Service is exceptional and policies are written and activated very fast.
Excellent Service. I received the quotes for life insurance instantly and the process was explained thoroughly and it easy to understand.
Always feel safe and confident using Zander for our insurance needs. Always had a professional, timely experience in working with them.
I requested a quote months ago and they still continue to call and email me. I would not recommend getting a quote from this company
I am a merchant marine. I travel around the world shipping goods. They said due to my traveling I am not insurable. Not happy.
Zander is a great company! Everyone was great to work with throughout our application process from start to finish! Thank you!
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Saved close to $100 a month on car insurance and their customer service is great! Thanks Dave for the suggestion!
Read the benefits closely. This is not a credit monitoring service. But, there is value in what they provide.
multiple calls and voicemails. spoke with an agent and he never got back to me. do not recommend
Would highly recommend. Had an issue with them but they resolved it right away. Thank you guys
Recommended by Dave Ramsey, and I am a fan of his. I always got really good rates from them.
“Good communication, good service, and final price came in under initial quote - well done!”
The staff were very helpful and maintained constant contact throughout the entire process.
Spent my whole lunch hour on hold while they tossed me back and forth to different reps.
Called numerous times. Said they would call me back and never heard from them.
Great experience from beginning to final approval. Would recommend to anyone.
"Everyone I spoke to was friendly and willing to help in any way they could.”
Best customer service I ever had in my entire life.. Very pleased
Great place of business. Good people with the best products.
Awesome Identify theft protection plans!
Not surprised at any of these comments.
A Private User
I went some where else.
its a me company