Category: | Insurance Agency |
Address: | 5005 E Colonial Dr, Orlando, FL 32803 |
Phone: | +1 407-897-7157 |
Site: | geico.com |
Rating: | 4.8 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–3PM Closed |
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MC Psalms 83:18
Julie was awesome. Me and my mother have been paying outrageously expensive auto insurance with Progressive/Alliance Auto for over 6 years. We would always question why our bill would increase monthly, we had no accidents ever- no claims- they would always say that due to other motorist false claims and accidents, it effects others covwrage costs such as myself. Well its ridiculous, why are we paying more for others wrong doings? After the bill went from $110 to $157 to $174 each, i couldnt take it. I looked on Google for cheap insurance and I came across the great reviews at this Geico location. Im so happy with the quote given, that i cancelled our Progressive immediately and switched to Geico. I am now paying only $88 for Full coverage. Over a $65 difference! They gave me many discounts and im super happy. Im a single parent of two boys, so to save where I can is beneficial. Go see Julie, shes awesome. And download the mobile app, its super easy and convenient to use. LOVE IT!!
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Cecilio Garcia
Melissa is a professional person, a pleasant harmony, comprenciva, Patient, I am very grateful to Melissa, For GEICO blundered, and then could not solve the problem. I came to this office frustrated GEICO insunce After making the mistake they meant that they had not taken the money from my account. After talking with four people, I frustraron.Vine this GEICO local office office 5005 E Colonial Dr Orlando Florida 32803
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Tom Martinez
I want to say that I have dealt with different insurance companies over the years, and the company products are just part of my decision. But to me that important thing is customer service, which this company has. the staff; Diana and Michelle are truly the epitome of customer service. They are very attentive and knowledgeable as well as patient to explain the differences in their product and that of my insurance company. Well one thing is that I have found out that I have been overcharged for auto and motorcycle insurance. Well, let me say that I am saying $743 a year, and since they did a great job, what about homeowner insurance. well they were able to save me over $600 a year, truly it is Christmas. Kudos, to the staff and thank you. I will make sure that I let people know of your service, thank you. Tom
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Luna Narud
Terrible service, are not for all patients, Ms. Jackie is arrogant, does not know advise clients about the product, just ask and do not have the patience to explain the doubts, besides his growls are heard softly phone, worth a as recognized with staff so mediocre company. In addition to limitations in communicating with the client.
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Toni Winfrey
I am leaving this review specifically for Mario. He was extremely helpful and attentive, taking all the necessary steps required to assure I got the best quotes for the coverage I was looking for. I used the website for a quote and received a follow up call from Mario had to end up calling back and ended up dealing with another sales agent. To put it as nicely as possible they were pretty much the complete opposite of Mario. She simply refused to listen to what I was saying and made no effort to further investigate an error on my driving record. Mario seems passionate about what he does and that goes a long way. Thank you MARIO... if at all possible you should specifically request him, you will not regret it.
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virgilio garcia
On this day in no time Yuli taking my call and kindly answered my concerns regarding the price of my car. With great professionalism I oriento and helped GEICO change for which I recommend 100%. I thank you again for so efficient and friendly dignified treatment to recognize with the highest rating.
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Larry Thompson
Our experience was a great one as we met Julie and she really helped us feel so welcome in our coming in and she is very professional, sweet and nice and proficient in her work and beautiful ways and great attitude. She helped us get a great new policy for both of our vehicles and she helped us to have renters insurance which we need and never had. Please give Julie a good raise and a promotion and a vacation as she deserves it all. She is the best and our minds are so blown by her help and its like she can read her geico customers minds to know what we need and want. She is a great real teamworker and an asset to geico. Thank you and God Bless. Larry and Nettie
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WorldCarCenter Kissimmee
Stephanie Carey, I can not even begin to articulate how grateful we are to have you as a our marketing Rep. You are very honest, knowledgeable, and went above and beyond the call of duty (especially with our fast Quotes.). I know you are very busy, because you are so good at what you do, but yet, you do not delay our request and our phone calls. In other words, you still are always able to provide personalize customer service. You make our insurance car shopping excellent. You and you local Office are a consummate professionals with a compassionate heart. Again, thank you for making the insurance quotes services exemplary.
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Ashley Margarito
Ive had plenty of auto insurances in the past and speaking with the representatives from the individual locations was always a headache I was treated as if I was a burden to their day .. I recently spoke with a rep name Julie unfortunately I forget to ask for her full name but regardless she was very pleasant and helpful. I felt comfortable asking questions and not being treated as if they were a burden. She was helpful, professional, and overall making me as a customer felt important to handle the issues I had . I highly recommend this location and ask for her she is 100% what customer service should be.
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Alex Kiefer
The process of changing insurances on top of everything else going on has been a headache and a half. I spoke to Michael and he walked me through the entire process making sure I understood everything. There is no doubt in my mind that he is committed to making sure I had the best-suited policy at the lowest possible rate, and he is very good at what he does. With a couple of quick questions, he managed to save me a ton of money. Michael was knowledgeable, professional, courteous, and efficient and I could not recommend anyone more highly.
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Carmen Martinez
I recommend this place to get your car insurance they will find the perfect price and the right coverages for you.. all of the staff there are professionals and they will help you on any questions you may have.. one of the agent that was great and it was my agent JENNIFER ORTIZ I really recommend her she will tell you any information you need about your insurance.. she is very professional and she knows what to do and while she is assisting you she will let you know step by step what she is doing she IS GREAT... best place in Orlando ♡
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Megan Stevens
I am a first time car and insurance buyer, I shopped around for a bit but ended up choosing GEICO. GEICO gave me the best quote. More importantly, I have to mention the phenomenal and personal attention I received from Agent Michael. I have never witnessed such professionalism over the phone as I had with Michael. Michael was so sweet, friendly and made me feel like he really cared about getting me the best quote! I have to say, Michael and GEICO are a winning combination! Thanks, Michael!
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Kevin McBride
This office is great. Stephanie Carey is a great rep for them. Stephanie is our marketing rep for our dealership. She and the office staff are always fast, friendly and timely. I always recommend Geico to every customer, not just because of the great relationship that Stephanie has provided us, but because of the low costs they provide for car insurance (boat insurance and other stuff is great as well) I personally have my watercraft insurance through them and could not be happier. A+++++
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Santiago Ania
I was attended by Ms. Karen and she was very friendly and direct with the necessary information. Sali happy and very grateful I recommend and q my parents are insured with them for years and have provided excellent service.
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Randy D
Sadly after almost four years with GEICO their customer service has driven me to a new insurance company. To summarize that wanted to increase the rate on one of my cars 300%, because of something "they missed years ago" no one was willing nor able to help me resolve this without a huge increase in rate or huge decrease in policy. I have switched to Auto Owners and I am very happy to be joining them! **This review is for GEICO in general, not this location
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Lovelyn gordon
i am so very thankful to the customer service agent that helped me with my quote and policy. Julie, was very patient with me as i was so worried about not being able to find insurance. She was friendly and very helpful, she treated me like a friend that she really wanted to help and even called me back a few times to offer continued support throughout the process. thank you Orlando Geico for having such amazing team members. and thank you Julie.
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Shelby and Ally
Our Sales Associate Mario in the Orlando office was a great help. He was very knowledgeable about insurance and helped me through deciding which company to go through. Our daughter is going to drive soon and he put our minds at ease. He is very good at what he does is very personable. If anyone is looking for a good insurance company and kind people to help them navigate through buying insurance, I will definitely recommend Mario to them.
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Peter chimenti
Geico sucks. I had tire blow out and they bumped me 35% and charged me with an at fault accident. I previously had no accidents or tickets on my license. I did not hit a car, pole, truck or any other vehicle. My fault that there is deb re on road and caused me to get a blow out. Insurance is a scam and I hope it collapses like the banks did back in 08. This time hopefully the Govt does not bail them out like they did banks.
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kid perfect
I was in a dealership buying a car the other day and needed car insurance. Stephanie Carey, the local Geico Marketing Rep happened to be in the dealership and recommended that I call Geico for a quote. Not only did I get a great deal, but they lowered my insurance by $25 a month. Talk about first-rate customer service! Thank you Stephanie and the local Geico office. I will definitely recommend you to my friends and family.
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Andrew Watson
I was just about to call GEICO for a quote, and guess who called me instead. It was GEICO, It was an insurance agent by the name of Julie. She was very nice and helpful, not to mention the price was great for my car premium. Julie explained everything to me and she was very patient with my questions.. so glad she called. GEICO, Julie is working hard for you and your customers. Once again, Thanks Julie. Andrew Watson
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Austin C
Just got off the phone with Samantha and she made getting my auto insurance easy as can be and at a great price. I couldnt be happier! Samantha was friendly and was very patient with my millions of questions! I looked everywhere for auto insurance and nothing beat Geico and because of how friendly and helpful Samantha was I am very proud to say Geico is my new auto insurance! 10 out of 5 stars! Thank you Samantha!
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Daileen Galarza
I just bought my first car and I had no idea how car insurance worked. After getting a quote on their website I called them to make sure what I saw was right. Diana Daugherty was the one who assisted me over the phone. She slowly went over everything and she made sure I got the best rate possible. She was very nice and professional. I must say I was very impressed on how low my monthly payments are. Love Geiko!
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michael rivera
I am now a Geico customer and so excited!! Saved me when I thought I had it good with another company for almost 20 years!! Stephanie Carey, The Geico Marketing Rep introduced herself and Geico as an option while visiting my workplace at Pat Fischer Nissan in downtown Titusville. I am going to refer all my friends and customers to get a quote from her moving forward. It was worth it for me and my family.
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Leontyne Cepin
I would like to say that my experience with Mario R. made me feel really good about choosing Geico and moving to Florida. He made me feel so comfortable and he answered any concerns that I was having with ease. Thank you so much Mario for your fun, caring, and professionalism while dealing with me. You made me feel so good about choosing Geico and will be recommending Geico to my family and friends!
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Efrain Cruz
Tube a very good recommendation mrs jacky serrano was very good at work and offered me a good service and was super satifecha was the best of the day and I am glad the afternoon
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Sandra Gonzalez
I love Geico I had it before and look for another insurer and now I went back with them and the staff that has it is very attentive and helpful iGRACIAS Gloria for helping us ......
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Enrique Rodriguez
I am the Sales Manager at VIP Cars on Orange Blossom Trail in Orlando and have been working with Geico for years. Our marketing rep, Stephanie Carey, goes above and beyond to provide us with the best customer service and quality insurance products for our customers. She is professional, friendly and attentive to our needs. Great customer service all the way around at this office!