Category: | Insurance Agency |
Address: | 3545 SW 34th St d, Gainesville, FL 32608 |
Phone: | +1 352-375-2886 |
Site: | geico.com |
Rating: | 4.7 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 10AM–1PM Closed |
RI
Richard Powell
I am a policy holder with GEICO... I have had a series of unfortunate events that has happened while I have been driving in the last year - from my car almost being totaled to road side assistance in the last year. From the corporate level down to the local level I have received outstanding customer service! Adam was extremely helpful and as a new employee was able to help me navigate the different questions and changes I needed! My life has been very stressful and it is a HUGE relief to have an insurance company that has not added to that but has even helped to alleviate it. Very grateful to this company and its employees - I will be recommending this office and look forward to a long relationship!
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J B
I can honestly say that GEICO has been a God send and I can not emphasize this statement enough. I have never in my life had such wonderful customer service and am so grateful to have an insurance company that not only stands behind their services but also who cares about their customers well being. Each and every agent and adjuster has met me with empathy and kindness during a very scary and challenging time and I would not have been able to navigate this without them. Thank you from the bottom of my heart!!!
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Bonnie Seide
I recently had to change my auto insurance. I tried to understand it all online but to no avail. I had to call in to a local office a few times before I got Samantha. She was extremely helpful and described each topic with ease. I signed up for insurance and recommend her and this office to anyone with any questions. I know some of my questions were silly but she took the time to explain everything. Thank You Samantha.
CA
Caitlin Serrano
Honestly with all the issues I had with my last insurance and not as many of the benefits I am getting with Geico. Shelby Harris is one of the insurance representatives I have ever talked to. She explained everything thoroughly to me that I was getting with the policy and answered all my questions!!!! Seriously the best insurance I have ever gotten. Definitely refer anybody to go with Geico there reps actually care.
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Brian Arant
The best experience I have had with an auto insurance company in years. They were able to save me $600 /yr with a policy that has the same coverage as my existing company. They also were able to explain what was on my C.L.U.E. report in a way that made since as it relates to insurance rates in the state of Florida. Shelby was a delight to talk to.
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Rob Mikell
I had enrolled with progressive that had all my info from previous policy. I was handed off to nationwide and then to Titan insurance without my knowledge. I had to text a pic of previous coverage by taking a pic which was never processed. My insurance was cancelled without my knowledge. Thank you Gieco!!! You need to give my agent a raise!
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Janelle Storck
Shelby Harris was an absolute pleasure to work with. She answered all my questions quickly and with expertise. And most of all she has the excellence in customer service I appreciate and expect. We had been with our other insurance company for over 25 years but chose to switch to GEICO because of their great rate and exceptional service.
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Bonnie Deschler
I talked to Erin on 8/15/2016 about auto Insurance that I requested a quote on about three weeks ago. She pulled up my information quickly an we customized it to get me an affordable rate compared to other companies. She did a great job, very patient and professional. I have already referred Geico to my family members. Thanks Geico.
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Taylor Taggart
It is my first time getting on my own insurance so I was a little nervous about the process, but Shelby Harris was extremely helpful! She found the best price for me and walked me through the whole thing. It was way easier then I thought it would be and I really appreciated the great customer service I got from Shelby.
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Eric Reese
Speaking with my agent, Shelby Harris was pleasant. She made the whole process of the insurance application easy to understand. She even took the time to wait on the line while I completed the online sign document. Thank you Geico for having such a well knowledgeable agent and thank you Ms. Harris for all you do.
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Les Polk
Really enjoyed working with MS Smart. It was a real experience working with someone who new the in and outs of the insurance policy that we wrote. She understood my needs and worked to meet my goal. Would recommend her and GEICO to anyone looking for insurance of any kind. Thanks and keep up the good work. BZ
MI
Mirelis Torres
Josh Perry was the representative who assisted me. He was able to answer all my questions and address all of my concerns without losing patience with my requests. He was professional and courteous, and he was also able to provide an excellent and competitive quote. His efforts were greatly appreciated.
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Abigail Holden
Jennifer was very friendly and helpful! I just relocated and had to obtain in state car insurance and I was having trouble finding good rates. But with her help she found a great amount of coverage for me to feel safe and while not breaking my checking account! Thank you Jennifer for all your help.
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Ena Beganovic
I am a first time policy holder, and after calling a few places Geico had the best price. Amanda McGinnes was extremely helpful and walked me through the Policy and explained everything thoroughly!! I am extremely appreciative of the great customer service and patience she had.
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Brian Miller
I worked with Shelby at our local Geico agency and she was awesome. Very quick and responsive and explained everything clearly let alone helped us get the best coverage to protect our family and saved a LOT of money. It was huge since we have 3 teenage drivers!
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Mayra Molina
Very polite and friendly. Tried to do it online but had no idea what I was doing since this has been only the second insurance i have ever had The person that helped get the same policy while saving almost 50 bucks from my previous insurance :) Thank you!!
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Julie Cardwell
Shelby Harris was absolutely amazing with our signing up, even with certain issues we came across she was just fantastic to work with!!!! Definitely look forward to doing so much more business with her and GEICO in the future!!!! Thank you Shelby!!
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Brandon Hixenbaugh
Shelby helped me out tremendously and got me all squared away so I can title my new car asap! Perfect customer service and she was nice too! She knew I had to get back to work so she made starting my policy as quick and painless as it coulda been!
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Dwayne Grant
Shelby H. was very instrumental in bringing me back to Geico. Her knowledge, courtesy, and willingness to explain everything was all I could ask for. She walked me through everything and answered every question I had! #Shelbyrocks
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Garrett Budd
1st experience with Shelby was extremely positive... So much so that we moved our insurance over to Geico. Upon moving our vehicle insurance over she was even more helpful. I would most definitely recommend Shelby!
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Peter Hess
Needed a new quote for leaving my current auto/cycle/boat insurance company and Josh was very helpful and saved me some money. Went in to sign paperwork and got my new Geico policy, great to deal with....thanks
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Maddie Adkins
Samantha Smart helped me over the phone to create and purchase my new insurance policy. She was very nice, patient, and helpful. She explained the policy thoroughly and was able to answer all of my questions.
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Larry Resmondo Jr
Terrible communication. Incompitent customer service. They are smoke and mirrors and make everything seem great until your in an accident. Then they dont care. Time to go with Progressive cause Geico sucks
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Abigal Austin
Alex Rodriquez gave me amazing customer service and helped me pick out an affordable policy. Everything was clearly explained and I didn’t feel rushed. I will be recommending to anyone who needs insurance
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John Ooo
Shelby Harris was very accommodating in all my questions and needs. I had been on a previous policy and Shelby assisted with the transition from the old policy to the new policy. Thanks again... :-)
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Dwight Stewart
I spoke with Shelby Harris. She was personable, informed and assisted me through the process of comparing my old policy to the policy that GEICO offered. I saved money and got excellent service.
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John Silva
Ivy was extremely patient, helpful, and knowledgeable. She made the process super easy. This is the most comfortable and confident I have been buying any kind of insurance. Thanks to Ivy and Geico
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David carey
The service that I received from Shelby Harris was professional, precise, and very helpful. She explained every thing and offered sound recommendations to consider. Her service was excellent.
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Joshua John
Shelby Harris helped me set up my new policy today. She was very helpful and got everything taken care of quickly. I ended up with more coverage at a much better price than my previous policy.
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Aaron Lee
Shelby Harris was great to work with while setting up our new policy. She was very informative and made sure that we understood everything on our policy. She made our experience a great one!!!
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Kevin Mooney
Shelby was great. She followed up as requested, made suggestions on expanded coverage to with little cost change, and was very courteous and polite. Thanks for the great attitude and service.
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mark bruno
j Jennifer was wonderful! She was pleasant, extremely patient and helpful and she knows her job inside out. I will be recommending her to all my family and friends. Thank you Jennifer.
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Harry Cardinale
NOVEMBER 23, 2016 Geico insurance agent SAMANTHA.....personable, knowledgeable, professional; an employee who ostensibly is energetic and enjoys her job; an asset to the company!
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Shawn Gueimunde
Shelby was extremely helpful and patient. She made it very easy to switch to GEICO from State Farm. My wife and I have better auto coverage and a better rate. Thank you Shelby!!!
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Helen Kelly
Shelby Harris was a pleasure to work with! She handled everything for me to start a new policy with Geico with ease. Exemplary customer service and very professional. Thank you!
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Allison L Fissenden
We called several car insurance companies and decided to go with Geico. Samantha helped us and patiently answered all our questions. The customer service was great!
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Donald Berry
Shelby Harris did an outstanding job. Very thorough and helpful, and pleasant, she knew what she was doing and made it a real pleasure to become a new customer.
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TrueReviewHD
You really can save a bunch of money by switching to Geico, Wow!!!! Excellent customer service, excellent people. I Should have switched along time ago
JA
James Moring
My experience, warm & professional, thorough, just like 1-2-3,excellent, didnt have to leave the comfort of my home, would highly recommend to friends.
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Lois Ayers
Received excellent service from Shelby Harris. Very pleasant and totally professional. Very helpful when selecting coverage. I would recommend Geico.
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JOY MARTIN
Switched from progressive to GEICO. Way better prices. Ivy was great. Answered all of my questions very nicely. Overall great experience. Thanks Ivy!
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John Smithson
Shelby was wonderful. She was able to quickly quote us, complete the policy and send us on our way. Insurance quoting the way it was meant to be!
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Akanksha Pandey
Ivy helped me to purchase my car insurance. She was very helpful and explained all the relevant information in detail. Overall great experience.
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Robin Kaczmarek
Absolutely terrible service and communication skills of the person I just spoke with at the local office... If I could put ZERO stars I would..
JO
John Widman
The service that I received from your agent Shelby Harris was excellent. She answered my questions quickly and was very friendly and helpful.
RI
Richard Marshall
Very efficient and completely painless, which is a new experience for us. Shelby handled our questions and needs very professionally as well.
CA
Calvert Green
My experience obtaining auto insurance with agent Shelby Harris was a pleasure. All of my questions were answered with professionalism.
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Rusty Sheffield
Shelby Harris at GEICO was extremely helpful, had all the right answers and sold me on a policy. I am very happy with the service I got
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Jessica Hartigan
Shelby Harris was helpful and patient, answering all my questions and made sure I understood the policy, in addition to saving me money
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Luz Sevilla
Samantha Smart was very helpful getting me the information of past due amount and setting my policy up again. Glad to be back. Thanks.
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Jaella Richard
Shelby was so helpful in answering my questions. She got my policy done on a 10 minute call and explained everything very thoroughly.
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Jeryl Johnston
Very efficient, pleasant staff handled my new policy over the phone. I saved over $200 every 6 months switching to Geico. Ya"ll Rock!
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A Private User
The girls in office failed to update personal information so I was never notified of when things were due. Not professional at all!!
RI
Richie Cupertino
Shelby Harris did a fantastic job helping me secure my new auto insurance policy. I recommend her for all your car insurance needs.
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Gerald Piffath
Shelby Harris was extremely helpful and very quick in responding to emails and phone calls. It was a pleasure working with her.
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Jennie Smith
Samantha Smart was quick, polite, and very helpful straightening me out on an online quote gone awry, we were done in no time.
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Charles Townsend
I received an excellent experience when getting my GEICO policy. Jennifer Michel was great and helped me tremendously. Thanks
MI
Mike McIntosh
Was having computer problems trying to do an online policy. A Geico agent was able to help me obtain a new policy with ease.
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Kevin Tomlinson
Great customer service setting up a new policy! Shelby Harris worked hard to get me a tremendous rate! Highly Recommended!!
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Adam Vander Biezen
The service from Shelby Harris was excellent. Prompt response and through explanations made this experience very pleasant.
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Karen Peil
Shelby was a tremendous help in making sure I had the coverages I wanted! I will be continuing to use her in the future!