Stonewood Insurance Services

Category:	Insurance Agency
Address:	Rancho Cordova, CA
Phone:	+1 800-396-1485
Site:	stonewoodinsurance.com
Rating:	1.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 1

Reviews 42

maria favela

This company is rubbish and freeway Insure when listed insuranse freeway do not put your complete data and then start sending missing and you increase arguing that they are changes. And make changes without telling you cancel policies if the reabres the deductible are more than 2000 dollars. Please do not use it, and watch the freeway broker that guide you to that insurance. They wash their hands afterwards.

matt

If I could give less I would, two years after I found a better deal after getting man handled on the regular. Dealing with their absolutely horrible online system and phone.. I find a 90$ collection account from good old Stonewood on my credit.. I called and talked to some b!?$&, who said it was for the other half of some payment that I made partially which is bs, I mean who makes a partial insurance payment?? You either are covered for the month or not.. Please save yourself the trouble. Pay a little more for a better provider that would be less prone to get the savings your making now added two years after your coverage ends!!!! The WORST!!!!

Charles Smith

0 STARS. SHADEY, PITIFUL, HORRIBLE, ETC....... I canceled this insurance at the end of July. They still took money out of my account. Took 1 1/2 month to refund me. Then just yesterday, December 19th I receive a bill from a collection company for $47. Called them and they said that is a usual practice of Stonewood. Then on top of that there was a $5 late fee. They could have kept it when they had it. Merry CHRISTmas Everybody!!!! :)

Alejandra Moreno

Bad company, bad service, they ask for explanations and test papers because you want to cancel the service, I still charge a canceled Insurance and do not return your money, Horrible !!!!

Pastor Deborah

Referred by Cost U Less, the most horrific service I have ever received. Roadside service is in another state w/3 hour difference and closes at 5 p.m. It was 2pm PST after I had been routed 3 different times. I was told to pay for the roadside service and the company would reimburse me. This is the second time they have been very unprofessional or lack of proper customer service. 3 strikes your out.

Dario Emmanuel Topete Rivera

WORSE INSURANCE EVER! I WILL NEVER IN MY LIFE ENCOURAGE ANYONE TO GET THEM! THEY TELL YOU ONE THING ONE MINUTE AND SOMETHING ELSE IN ANOTHER! THEY FIRST TOLD ME THAT I WOULD NOT BE IN A RENEWAL CONTRACT WITHOUT MY CONSENT, I NEVER SIGN ANYTHING AND NOW THEY SAID THAT I AM WITHOUT SENDING ME ANYTHING THOUGH MAIL NOT EMAIL! I HATE THIS INSURANCE MORE THAN ANYTHING AND I WISH THEY GET SUED!

Myra Singleton

Stonewood Insurance company is the worse. They do not answer their phone calls at. Someone needs to contact the Insurance Commissioner on this company. I am on the phone with them now as of June 3, 2016 requested for Teresa with Stonewood Insurance Company that I have dropped them. I would advise anyone not to deal with this Stonewood Insurance Company. I think they are running a scam.

Eli Flores

I got into an accident , paid my fees and charges.cancelled my insurance policy , now i have to pag a cancellation fee. Heres the catch though. when a policy is cancelled you have to "mail " a money order or check to some random ass address in LA !!! Theres like no way Stonewood will take a payment. So you ultimately have to go to collections!! This company is a trap!

Jacob Leslie

Never missed a payment and before my payment was due got a letter from the dmv stating that my registration will be suspended until i provid proof of insurance and pay a $14 reinstatement fee... no sr22 so one why did they report to the dmv in the first place and two why are they telling the dmv I dont have insurance before my bill has even been sent out.

francisco meza

A calamity this company !!!! Not only help you but if you have the nerve to follow charging even when canceled !!!! Beware of these freeloaders.

Andrew Valasek

These people will nickel and dime you I paid the usual starting up fee and then paid my monthly on April 4th then paid another on April 30th and out of no where have a late payment in my account showing for April 14th 3 payments within a month when they told me they were month to month. customer service was a joke whenever talking to them.

Mike Matt

I missed one payment due too a technical issue on their end. I was then rear ended on the freeway. I found out that if you miss 1 payment your deductible goes from $1,000 too $3,000! I tried to reason with the customer service representative and as usual Stonewood Insurance response there is nothing we can do.

Andre Smith

Stay far away from this company. I was fortunate to enough to never have to submit a claim but all they want to do is collect your money, not provide any discounts for renewing (without any incidents) and their customer service is GOD AWEFUL !! I saved 30% on my car insurance by switching to Geico, no lie.

Jay Dee

Worst insurance company in history......they sure rip you off at every corner.they got a fee for everything including paying your bill and God help you if you want to make a policy change then you get a 50 dollar fee a 5 dollar convince fee and the worst customer service you can image ......STAY AWAY

Emiliano Reynoso

Worst Insurance Company they will have you on hold for 3 hours and if you choose direct deposit BEWARE they will empty your bank account, Delia the "manager" is a thief she stole a bunch of money with hidden fees and recurring payments i advise to report this scam company to the authorities

Damzel Ink

Horrible Company - We canceled our policy and they continued to ach payments monthly since Feb. I spoke with CS that stated I would receive a refund by April7th at the latest only to find no check and they have again taken a payment without consent. The company is a joke and a scam !!!

ken palmer

The worst nickel and dime operation ever. Cost U Less insurance is a lie,was with them for one year and decided to call Allstate,saved %35 and doubled my coverage with a lower deductible. Do not waste your money or time with these guys. Call around and save money and a headache.

Brian Toulouse

These guys are horrible, my premium is over double what was quoted. You cant get a hold of any one, Ive been on hold now for 53 minutes. Dont do automatic payments, I have three random withdraws from my account that arnt part of my premium. These guys will rob you

Anthony Bartolomucci

Luckily I have never been in an accident so I have no firsthand experience with the process What I can say is that on the few times I called, I have always been treated professionally and my questions have been answered

waheed baha

I wish there was a zero star i give to them. They are full of fraud. I had a hit and run claim they did not pay me and i have full insurance collision and comperhinsive they do not pay you. These guys are the worst one.

Robert Fonseca

!!!WARNING! WARNING! WARNING!!! BAD INSURANCE!!!!! I have FULL coverage insurance with this company. Had an accident and they declined fixing my vehicle. They will do everything to avoid fixing it. Laaawsuit!!!

rosa charles

DONT GET THIS INSURANCE!!!!!!! THIS INSURANCE IS HORRIBLE!!! RUDE CUSTOMER SERVICE, THEY MAKE YOU GO IN CIRCLES, TRANSFERRING YOU TO OTHER DEPARTMENTS. ALL I WANTED TO DO WAS REMOVE A VEHICLE!!

Brittany Bassett

HORRIBLE company! If you are thinking about getting it! RETHINK it! They are a huge scam, money hungry, ridiculous company! Everything that everyone has posted SO true! 0 stars if I could!

liltaz94

ZERO STARS IF I COULD Horrible customer service Edit! THEY SENT MY ACCOUNT TO COLLECTIONS BECAUSE "NO 30 DAY CANCEL FEE". DO NOT USE THIS COMPANY IT WILL HURT YOUR WALLET!

Joe Lewis

Been with company 4 or 5 years purchased a new car and they wouldnt insure me over the phone. They said i had to come in. Called state farm and they insured me right away.

Joanna Tamayo

By far the worst insurance company that exists. They are a big time rip off. Do not waist your money with this insurance company. They are not worth it.

Raheema Buffalo

Asked them not to save my card information on my file and they STILL did. I do not want you people in my finances. I am cancelling today.

Missy lala

ALL THE REVIEW ARE TRUE!!!! STONEWOOD INSURANCE SERVICES DOES BAD BUSINESS, JUST AS MUCH AS THE BROKER THEY USE COST YOU LESS.

ELIZABETH Martinez

This company is a joke! Policy states one monthly payment & it magically changed in a month. B.S. company.

love rules

I cant even talk with a rep on the weekends. They double your bill when your past due by 3 days

mohamed soliman

They are liars scum and theives stealing your money No one ever go to them

Darian Thomas

Customer Service Sucks, it took 3 months to get a refund from this company!

Noah Franco

wost deal ever not only do they lie but they charge stupid hidden fees.

Rosa Rubio

Your bill will be due on a different date every month. Ridiculous.

infinite love

The WORST insurance company I have ever wasted my money on.

Aron Lebowsky

Bunch of scum that beat around the bush to screw you over

pablo quiroz

choose another!!!!!!!!! the worst i ever have

Philipp Baker

This company is fraud

mark chavez

Horrible insurance

Jose Diaz

The worst ever.

Angel Rivera

You suck

Lei Molina

No no

Stonewood Insurance Services

Location

Photos 1

Reviews 42

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