GEICO Insurance Agent

Category:	Insurance Agency
Address:	3740 W Henrietta Rd, Rochester, NY 14623
Phone:	+1 585-271-2886
Site:	geico.com
Rating:	4
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5:30PM 9AM–3PM Closed

Location

Photos 4

Reviews 39

Julie Boswell

We just saved a bunch of money on our car insurance by switching to geico. Seriously, from $2,200 down to $900 per year. I received an online quote but was hesitant because we still had a claim waiting on getting my $500 deductible back and I had paid 6months in advance on our previous policy. The henrietta office called me everyday for a week until I wrote an email explaining the situation and asking to be removed from the call list. Kelly Peters immediately answered my email and took us off the call list, offered to meet in person or continue via email. A few days later we walked into the geico office and sat down to talk in person. Kelly was very nice and reassured us that we would get all of the money back from the deductible and the advance payment. She completed all of the paperwork for us and got us going with geico right away! Less than a week later we got both our refunds from our previous insurance company. Great experience, thank you Kelly and Geico!

Bob H

I returned to Geico after Travelers doubled my rates. After a couple months, Travelers began to bill me,alleging that I owed payment to them,despite the policy being cancelled.After being unable to make any headway with them myself, I turned the matter over to my agent, Sarah Denver, who was finally able to get the issue resolved after repeated contacts with Travelers. Sarah was persistent and went above and beyond to get things cleared up for me,and deserves my highest praise. Thanks, Sarah!

David Yaw

Max was an absolute God-Send! This was my first time buying auto insurance and a lot of the other companies I talked to were pushy, condescending, and not very informative. Max made the experience a very good one by answer all my questions (even the ridiculous ones) and making me feel that I was getting a great deal and the right coverage. I definitely will be recommending Geico to my friends and family.

Shell A

Sarah Denver was a super professional insurance agent at Geico. I am absolutely pleased with my current experience (September, 2013) and would highly recommend using this local agency to friends. She was quick, concise, and explained the policy at great length. She took the time needed to help me through this change. Thanks, Geico and Ms. Denver for this most pleasant experience!

Craig Neal

My wife met Craig when they were both waiting on a delayed flight and he told her that being loyal Gieco customers he may be able to save us some $. After talking to Craig he made several suggestions for our insurance needs that saved us quite a few dollars without changing any of our coverage. I would highly recommend talking to Craig about your insurance needs. Craig Neal

David Quiles

Been driving my vehicles without Insurance because Geico never contacted me to tell me my insurance Lapst. Usually get a pink envelope in the mail. I even had my payments deducted from my account and they screwed that up twice!!!!!!! Not recommended. Pay the price for good insurance. If I had gotten into a wreck I would have been screwed

Elena Potapenko

I recently switched my auto and renters insurance over to Geico. Justin Gmeinweiser was very knowledgeable, friendly, patient (even though I was a pain), answered every single question I had and gave me an awesome quote. The customer service is outstanding and I definitely will be recommending Geico to my friends and family.

Chickchick Chooey

I called this agent today and told them I wanted to speak to someone local, not fro the 1-800 number, they told me to hold on and fowarded me to te 1-800 number. This is not the first time. They are lazy and just sit on thier asses fowarding people to the main number to people in another state, THANKS FOR YOUR HELP.

muc you

Steer clear of Gieco for Home owners Insurance . Gieco farms the policies out to Home site Ins and have a great time getting any info or in touch with them . Impossible to get sraight answers from the office/s about any portion of a policy or copiers of the policies . Be warned or be played for a fool .

Dave Garlock

Justin gave me excellent customer service. I called to bind a new policy for a current Geico customer because I wanted personalized local service and he was very helpful. I work at Bob Johnson Chevrolet and call Geico frequently for my customers. The local office was friendly and convenient. Thank you!

Thomas Ciavarri

Craig Brown and his team are the BEST!!! Personalized Customer Service, no Computer Voices or Prompts, Cut my Yearly bill in HALF, no kidding. He even RETURNS phone calls within 15 mins if you leave a message. Will not buy insurance anywhere else for anything. Craig KNOWS WHAT TIME IT IS, Period!

Wanna Lagrone

Have been with gieco for over 10years and never had an accident til June of this. Not really satisfied with them. Did not try to get our money back we put in this. I called today to get my name on the insurance card gave menthe run around. Tired of gieco!

Michelle Litteer

The agent I had was wonderful. Sarah Denver made the process of switching insurance from one vehicle to another very easy. She was very professional and kind. I appreciate the extra time she took to make the change hassle-free for me.

Amber Casselbury

Geico has literally the worst customer service I have ever encountered in my life. The only company that has ever allowed me to get off the phone angrier and more disgruntled than I was when I first called. Atrocious.

Ryan Anderson

I was at the DMV and needed a document faxed over ASAP. One quick call is all it took and my documents came to the DMV within 15 minutes. I talked to one person and it was done. No calling tree here!

James Regatuso

I have been working with Sarah since I started my policy With Gieco. She has been extremely helpful with all my questions/concerns and saved me a money!

Amberly Harris

Geico was horrible to me they gave me no information when i got into my first accident Wouldnt even help me get a rental and are still scewing me rn

Al Waring

I compared various car insurance rates from different major companies and I found that GEICO provided the cheapest rate for my level of coverage.

Elliot B

Craig has been my agent for 3 years, he was able to lower my payment on my car as well as provide me with excellent renters insurance.

Lauren Hamza

Great experience with Sarah. She answered all of my questions and explained my policy to me inside and out. Great customer service!

Katia Rivers

I found the customer service to be anything but helpful or pleasant. I also saved a bunch of money by switching to Progressive!!

Luis Gonzalez

Great place to shop for car, home, renters insurance, etc. Great people, never crowded and you get in and out really quick.

mike shearing

The fine folks at GEICO have been a definite asset to me & many others for inexpensive insurance prices on Everything!

Mike Dapiran

They really did save me and my wife almost 50% on our car insurance. The process was quick and the staff was friendly.

Kristopher Sambor

Very positive experience, not pushy representative. Easy to work with-would certainly recommend!

Ruben Urdaneta

I have a Geico insurance for more the 3 year and always I have good service here

Anthony Chase

Gieco will cancel your insurance and screw you with dmv fees. BOYCOTT GIECO!!!!!

Yebai Zhao

It always makes me feel safe to talk to an agent here.

Kiki France-Perry

Always so helpful. Antoine R is a joy to work with.

James hutchings

Great people, work hard for your business.

Dijon Jenkins

Good insurance company two thumbs up

Mohamed Eisa

Thanks GEICO Rochester office staff

Bob Fafone

Fast and friendly service

Igor Khokhlov

Good quick service

tracey davis

Quick service

Warren Meeks

Great People

Peter Zuk

Great rates

Carlos Antonio Richer

Efficient!

James Kinder

Excellent

GEICO Insurance Agent

Location

Photos 4

Reviews 39

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