AAA Danbury

Category:	Insurance Agency
Address:	93 Lake Ave, Danbury, CT 06810, USA
Phone:	+1 203-448-2964
Site:	aaa.com
Rating:	4.5
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed

Location

Photos 4

Reviews 47

Kay-Jean Harrison Hardin

The worst travel experience ever! I have gone on 3 previous Royal Carribean cruises. My husband is not cruise savvy, so he booked this travel for me as a Christmas gift through AAA. What a mistake! AAA is great for auto break downs if you have an hour or two to wait. Their travel agents suck at booking cruise accommodations. We are stuck in a nightmare.. It was an anniversary celebration, and the travel agent booked us in a small suite cabin with all twin beds. It has a balcony, but it is a 1/2 balcony, not a full one. I booked on my own the last cruise and it was $1500.00 less. AAA sucks for travel, and I will search for alternatives for my autos as well. The cruise will not change may cabin, and they do not feel responsible, as the travel agent did this... OMG I am not sailing Royal Caribean again, not will we use AAA for travel. Only a moron would stick someone in a cabin this size , at this price. We want our money back! Kay Hardin Brookfield, CT.

Jim Boyle

I went to AAA Danbury to have my drivers license renewed. I definitely recommend this option rather than going to DMV! There was a short line of people waiting to have their licenses renewed when I arrived but the line moved very quickly. The person working with me was very organized, helpful and courteous. Once it was my turn the process went smoothly; I think the process took about 10 minutes. Be sure to come prepared with the renewal requirements. The renewal fee is the same whether you go to AAA or DMV, but AAA charges a $3 processing fee. The processing fee is waived for AAA members.

William Morrison

This has to be the best AAA center in all of Connecticut, the people go out their way to make sure everything works right when you are planning a trip, need passport photos and any info you may need. Working with Lisa and Sabrina was FANTASTIC and I hope to work with them to plan our next trip (but without the hiccups from AMEX, which were handled wonderfully by Lisa!!!). The whole crew seems to love what they and do and the management is wonderful too. Keep up the great work everyone!!

Michael DePalma

New branch manager introduced a new policy for all non members making wait times exceed that of the DMV, while the other employees were very pleasant and nice to deal with, the overall wait time was unacceptable, it should not take over two hours to renew a license, until that policy is changed I recommend everyone just go to the DMV and or file a complaint to have the new policy reversed

Aron Cooper

Amazing, I renewed my CT DL at this location. Best CT DMV related experience I have ever had. Sooooo much better than having to go to the actual DMV, which is always a debacle involving multiple lines, hrs of waiting, and unfriendly service. The folks at AAA were super friendly, quick, and efficient. Hope I never have to go back to the real DMV.

Darlene Jackson

I went to get a map and advice on how best I could get to a given destination from my home. It was quick and easy and a tremendous help to me. Got a trip-tic with exact information, plus mileage, etc. I did this once before for a trip out of state and across the Hudson river. So much better than trying to map it out myself. Great service!

Tomm USA

Used this AAA office to convert dollars into UK pounds for a trip. Received a competitive rate and fast turnaround service -- 1.5 days -- without any delivery fee that is standard operating cost for all banks in the area. Staff very friendly and accommodating. Would definitely use them again. Thanks.

John Mikla

I went to AAA to renew and upgrade my drivers license to the Fed standard but left one proof on the kitchen table, however, a staff member quickly pointed out to another proof of ID that I had in my car. It was a very quick and pleasurable experience. The staff is so well organized and experienced.

Steve Anderson

Very knowledgeable and courteous staff, they signed me up and renewed my drivers license in a matter of 15 minutes. Way better than waiting an hour at the DMV! The facilities were also very nice, I may stop in and speak with one of their travel agents one of these days. I highly recommend them!

Fred S

The staff at the Danbury AAA office are always helpful as well as extremely knowledgeable about their products and services. Location is convenient and parking is readily available. Special discounts around the holidays add to the overall value. The savings more than pay for the membership.

David Bohn

Excellent customer service by people that are well informed and know what they are doing and talking about. They handled a "difficult customer" next to me with courtesy and professionalism. I really appreciated the fact that the agent showed a concern for the value of my time. David Bohn

Kyle Gallagher

I just had a great experience at the AAA office Danbury, CT location! I went to DMV first to renew my license where there must have been 100 people in line. I was in and out of AAA in 30 minutes with my new license in hand! Thank you!!!

Deborah Selene

Excellent Customer Service! I had gotten lost and phoned and the person that answered the phone was considerate and helped me to get back on track. Once there, the customer service was stellar! I highly recommend this AAA Location.

t3istar

License renewal was efficiently, courteously and professionally processed for me and I was very pleased and mentioned this to family, co-workers and friends. The convenience and hours of service were also very accommodating.

Richard Hilton

my license renewal could not have gone more quickly, nor more smoothly. everybody i spoke to on the staff was kind and professional. my experience there was the model for how customer service should go in the US.

Mardi Smith

I went in to get information about an upcoming driving trip to Louisiana. We were helped quickly and efficiently. My daughter was surprised that all the maps and guidebooks were completely free.

David Shaffer

A mostly pleasant experience. Barbara was outstanding...helpful and knowledgeable. The only problem was the wait (about 40 minutes) between initial processing of paper work and picture taking.

Kim Botelho

Just went in to purchase movie tickets for Christmas but the staff made sure I was waiting in the correct line right away and as usual everyone was polite and helpful. I really love this branch!

Bob Jones

The wait here is ALWAYS terrible. This office is ALWAYS understaffed. It takes forever to buy movie tickets. I wish I could go else where but this is the only AAA office around. It stinks.

M. Chris Rogers Aquilio

The staff at AAA were very helpful and made the process of attaining a "verified license" as pleasant and efficient as it could be. A much better experience than I would have had at DMV.

paul kocot

Recently became a member . Have been in four times so far and each lady that has assisted me has been the model for customer service.Above and beyond!Helpful,friendly,informative.

srivalli rao

The agent was very friendly and helpful. She gave me a lot of information which has made planning my trip very easy. I would highly recommend visiting this AAA office to help you.

Raymond Nobes

I had to add a member of the family to the AAA roadside coverage and called the Danbury office to assist me and I was very pleased with the prompt professional assistance.

Dan Grace

Phone contact. Rep was well informed and easily understood my needs. He set me up with a trip pack that will mske my trip a lot easier than I could have done myself.

Douglas B. Crites-Moore

Several visits to AAA Danbury have always been outstanding. Knowledgeable, professional, and extremely pleasant and positive interactions, every time.

Judith Kreiger

I renewed my license. All in the office were pleasant and efficient. Whenever I go there-I have the sane positive experience:) Judith

Araina Harris

All the staff was super nice! I renewed my license and it took less than it ever has at the DMV! I would definitely go there again.

Rick Beatty

Very helpful and courteous as I sought suggestions and got maps and guides for planning a long drive to the south and back.

Karen Henkel

Pleasant experience start to finish. Friendly, knowledgeable staff. The most efficient way to deal with DMV paperwork.

Laura Glen

I went to have my license renewed. No wait, no hassles just a pleasant experience. I will always recommend them!

Timothy Watko

Came in for information on cross country road trip and got a lot of information, recommendations and maps.

Bob Dupill

Almost as bad as DMV. For license renewal you wait in one line then you wait and go into another que !!!

Juan Matias

My license renewal process was quick and easy. Everyone is really friendly and helpful. DMV? No more!

Judy McCallion

The women at the AAA Danbury office were extremely helpful and very nice. Thank you.

Marylyn Stanley

The staff were great. However, there was a long delay. At 70 it is hard to stand in line.

Bob Brought

My Wife got her I D Renewed and didnt have no wait.they are very quick and helpful.100%

Adrienne Hunt

Renewed my license here --- quick and efficient! Happy to not have to go to the DMV :)

Rose M Loya

All involved were very professional and informative. They lead with style and pizzazz!

Michael Moran

What a please - fast, friendly, clean - I renewed my license in less than 15 minutes!

Peter Johnson

Got my license renewed here. Only way to go! DMV: hell. Danbury AAA: heaven.

Tom Crider

My license renewal was quick and easy with the helpful, friendly staff.

Brian Gaudreault

Excellent location, excellent experience, short lines.

Pat Healey

Very friendly, very professional, very helpful...

joseph nazzaro

Pleasant, straight forward and efficient.

Carole Ritch

Excellent. Would highly recommend.

Patricia Forger

Quick license renewal - thanks!

John Rich

In and out in 15 minutes.

AAA Danbury

Location

Photos 4

Reviews 47

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