|Address:||322 Jefferson St, Jefferson City, MO 65101|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
J Thomas Taylor II
I called Roto-Rooter to get a basement shower unclogged. They were extremely busy the day I called but the office person said that they would do everything they could to get a tech out to my house that day. They were even able to schedule it after 5pm so I would not have to take time off of work. The tech arrived around 6pm and began working on the drain right away. He was able to get it unclogged and also provided me with preventative measures to avoid having to call them in the future. The fee was within reason but a lot cheaper than other plumbers in town and having the convenience og being to come after 5pm was awesome. If I ever need plumbing services again, Roto-Rooter is first on my list.
Our main sewer line was plugged. Of course it was on a weekend. Roto Rooter was the only Plumbing co. to answer our call. within an hour a Roto RooterTech was at our home. In fact, he turned out to be the Lead Tech. Dave Rathbun. He had over 30 years of experience. Very honest, and professional. He explained everything. Some companies could have and would have taken advantage of us. Within a few hours, everything was taken care of. I would recommend Roto Rooter to anyone . From a basic problem to a major problem, day,night ,weekend whenever.
Called in the evening at about 7:30 with a clogged drain. Answering service took accurate information asked if we needed emergency service. We did not. Arranged a time for the following morning. Technician called the next morning at the agreed upon time that he was on his way. He diagnosed the problem quickly and got the drain running again. Gave us some good advice regarding our septic system which we appreciated and have followed up on. Good experience all the way around. Would use them again.
This is the second time we have used this company. I am 100% happy with every step of the customer service that I received. From the gentleman who answered my call at 630 AM to the 2 man crew that came out the same day to replace our water heater. David Rathbun was one of the 2 men who came out to my home. The other man was equally wonderful, I wish I would have noticed his name so I could give him a shout out as well. Roto-Rooter is our go-to company. I WILL recommend to anyone who will listen.
I work from home, but that does not mean I am actually available to talk. I advised the rep via text message to just come in and go to the hallway. That is exactly what he did! Analyzed the problem, fixed it, spoiled my pups for a few minutes. (They were not letting him go without getting some ear rubs). Looked extremely professionally and was vey knowledgeable. I would have Antonio back to fix my appliances again. Thank you for such great service!
I requested service on their website and received a confirmation very quickly. I was called a little while later to let me know that the technician was on his way. The technician knew what the problem and solution was right away. The technician was friendly and very professional. I appreciated that the technician explained everything he was doing. The problem was quickly fixed and everything got double checked. I highly recommend using Roto-Rooter.
I had to call Roto-Rooter on a Sunday evening. I was devastated when my sewer backed up in my garage. It was a terrible mess. They were there within an hour of my call. The technician, James Woods, was great. He was professional, knowledgeable, worked non-stop, cleaned up, and was very personable. I would absolutely recommend Roto-Rooter to anyone. James was there for almost 2 hours. I cannot express my joy at the completion of this mess!
Excellent!! Called @ 6pm on a Sunday Night and Matt was out within 30 mins of the call. Explained the charges before we started and got to work. Even though I located the cleanout outside, he still setup the guards so that it minimized the mess. Cleaned the clog and then used the camera at no additional charge to make sure we were clear to the city hookup. Roto Rooter would be the only company I will call with sewer issues!
We had a sewer line backup. I called and was treated very courteously. I was informed of how long it would take to get a technician to my house. There were a couple of calls ahead of me, so I requested a 20 minute alert so I would know when I needed to leave my office. I received this call and James the technician arrived as scheduled. James was very pleasant and professional.
I never thought about my drain lines having tree roots in them.. And I had a slow floor drain that I thought was hopeless. Now I know my main line is clear to the big city line, and my floor drain takes full flow from garden hose. Unbelievable! I should have had it done years ago. The tech was great. Very experienced and confident. Worth every penny! Thanks a bunch!
I called a different plumbing company and they asked me if someone could come out the following day. I said no because my toilet and bathtub was completely clogged. I decided to call Roto-Rooter and they had a plumber out within two hours and provided excellent service. I now plan on using Roto-Rooter for all my plumbing and draining services.
We have used our local Roto-Rooter services in the past. When we needed their services today, they were prompt, knowledgeable and efficient (as always). Their service person, James, was excellent-explaining the process, findings and providing information to help us avoid problems in the future. We trust this company. They are the best!
I was very pleased with the gentlemen that came to our aid. He was very friendly and quickly resolved our plumbing issue. The easy to navigate online website made it convenient to schedule a much needed service visit the very next morning. I would definitely recommend Roto-Rooter to anyone experiencing plumbing issues!
Mr. James Woods was our service technician! He came at a great pace when we called saying we had had a flood. He was polite, very knowledgeable and simply pleasant to work with. We will be calling Roto Rooter for any services needed in the future and will ask for James! Thanks again!
Dave was very knowledgeable and helpful. I believe he went above and beyond to get things put together for me. He was very friendly and treated me with great respect. I enjoyed having Dave work in my home and will certainly call him again for any other needs I may have.
We needed to replace a toilet, and Roto-Rooter (Columbia, MO) gave us excellent service. Our new toilet works perfectly, and the job was completed in record time! My 86-year-old mother flushed it several times just to see how fast/pressurized it was! LOL Thanks so much!!!
Christmas eve and the kitchen drain is backing up with nasty water! Guests coming, dinner to prepare, panic sets in. Quick cal to Rotorooter and Antonio was here in 30 minutes. Polite, knowledgeable, efficient service. Problem solved. Thanks for saving the holiday.
He got here quickly and was told the problem, he corrected the problem and clean up the area and sanitized the area and put stuff back under the sink and made sure floor was clean. He was quick. The job was in a short term rental and I had guests on the way.
The Roto Rooter technician Antonio was amazing. He sweated in the hottest day of the year, but he was able to complete the project quickly and effectively. The Roto Rooter team came through and helped us resolve our drainage issue in only a couple of hours.
James 883 was a tremendous help tonight with our plumbing. We had not been able to use any kind of water all day. He found the clog in record time and fixed it. I was impressed with his knowledge of the whole situation. Thank you, James and Roto Rooter.
Our service technician, James, was at our house fast and very efficient at clearing our main line to our septic tank. He maintained a clean environment and was very respectful while in our home. 6 month guarantee for their service! Would recommend!!
My basement flooded due to a clogged drain on a Sunday. I called RotoRooter, and they were at my house within in hour. James was very polite and professional. He explained exactly what the problem was, how to avoid it in the future, and fixed it fast!
Very friendly helpful informative service. EXCEPT FOR THE PART WHERE I COULD NOT GET AN ANSWER TO THE FACT THAT MY WIFE SAID SHE THOUGHT IT SHOULD BE WARRANTED FROM AN EARLIER HOUSE CALL I mentioned it to the receptionist and the servicemen.
First plumber I have had that I felt like they really wanted to help me and not just fix the immediate problem. Took time to explain the issue to help prevent next time, and was very nice and professional.
It was a Saturday and I needed a plumber. I called Roto Rooter and they were there fast and my plumbing problem was solved. Glad they were able to fix my problem fast and friendly. Thank you Roto Rooter.
Excellent work, fast and complete. Needed after hours/weekend help with a major issue. Rotorooter showed up fast, and fixed the problem with in a very short time. Would highly recommend there services.
Quick and professional! We had James work in our home and he was at our house within an hour on a Sunday. He fixed the problem and then cleaned up after himself. We were very pleased.
James Woods arrived on a Sunday afternoon and did a very quick and efficient in job taking care of our tree root problem in our drain line. Thank you very much !!
Great fast friendly service. I messed up an amateur plumbing issue and had no other choice but to call a professional. They helped me and did not judge at all.
Quick response time and problem was resolved in a very timely manner. Technician was very polite and took the time to explain the problem.
Showed up promptly,gave prevention tips for the future and fixed my problem.What more can you ask for ?!?! Thanks, service was excellent.
Called on late Saturday afternoon and had someone onsite within 30 minutes.. Technician was very friendly and thorough. 100% recommend!
Antonio was great to work with, he was quick and efficient! He knew what the problem was and fixed it! Job well done. Thank you!
I called, they were there the same day and solved my problem! Excellent service, on time and knowledgable! Very personable as well
Technicians arrived in a timely fashion, were courteous and professional and did a very good job in the most expeditious manner.
Antonio came to our rescue. He was informative and pleasant. We are grateful for his service and highly recommend Roto-Rooter!
Very pleased with the service, James Woods the tech, was very informative and did a wonderful job. I would recommend them.
Used Roto-rooter today. Jame W. did a great job! I would recommend them to anyone. fast, friendly and efficient.
Davin did an excellent job fixing our plumbing issues. He also educated us on proper pipe maintenance. Thanks!!!
They came out on Sunday. Antonio was very courteous. He snaked our main sewer line and took care of the problem
James and Royce were fast to respond, evaluate the issue, and deal with it. I appreciated their service.
Quick service right before Christmas. Tech was friendly, courteous, and helpful. I am one happy dude!
Had to call on a Friday evening Tony was amazing and worked really hard to find and fix our problem.
Extremely fast service! Received a quote for a new water heater and it was installed the same day!
Always arrive quickly, evaluate the issue and solve the problem. Never call anyone else.
Guy came on Saturday. Fixed the problem and taught me a thing or two in the process.
Tony did a great job for us. Highly recommended Roto-Rooter Plumbing& Drain Services.
Steven D. Tanner
The plumber came within a couple of hours after I called; the service was excellent.
We had a sink drain back up. Antonio arrived quickly and resolved the issue.
Excellent service. Their work quality is the reason I continue to use them.
Very kind and professional. Good job and great results! Thank you so much!
Quick and skillful repair of sewer clean out damaged by deer.
Always a great experience and fast whenever you need them
Repairs were completed correctly and in a timely manner.
Great, efficient service!! We have zero complaints!!!
Very professional, top customer service, efficient.
Great job! Highly recommend their services.
Very professional and courteous.
Very friendly and informative!
good, reliable, and fast