American Air Heating Cooling Electric & Plumbing

Category:	Air Conditioning Repair Service
Address:	Grove City, OH
Phone:	+1 614-948-7357
Site:	americanairheating.com
Rating:	4.6
Working:	8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–2PM Closed

Location

Photos 49

Reviews 29

Jim Bevins

Called because water was backing up in the kitchen sink and disposal. My call was answered within two rings and I was scheduled within 10 minutes of calling to have Kevin out the next day to make the repair. Kevin called ahead just like I was told and he said it would be about an hour before he arrived. He was on time, asked a few questions, looked around upstairs and down. We had already cleared the contents from under our sink so he could get right to work. After about 90 minutes of persistent effort and going through multiple options to find the clog, he found it and removed it. The price was fair, the service was great and American Air continues to be my go to company for Plumbing, HVAC around our home. Thanks Kevin and to the American Air team! Highly recommend this fine company!!!

Christine Morehart

I called American Air on a Wednesday evening about my A/C unit had frozen up. The gentleman on the phone explained it would cost $150 for someone to show up that night or we could wait until morning to allow the unit to unthaw and get a proper diagnosis right away this would be the $99 rate. Matt arrived at 9:15 the next morning found the issue quickly, the A/C was up and running fine by 11. American Air did not try and up sale anything, they were totally honest. We are considering getting a maintenance package to have them come twice a year to make sure our HVAC are in working order. Thank you for your promptness and professionalism.

David Lakin

Same day service. Price quoted over the phone was accurate. Tech was very professional and knowledgeable. Tech was quick to troubleshoot and diagnose the issue and was helpful with deciding how to deal with the issue (my Nest thermostat was the culprit and he advised to contact the company for a replacement as he had heard they had known equipment issues). One quick call to Nest and my replacement thermostat is in the mail. Tech also showed me how to temporarily fix the issue until my new thermostat arrives. I feel he went above and beyond. They even called the following day to ask about my experience.

Dan Van Dyke

We were having an issue with our thermostat constantly shutting down and resetting so we had American Air come out and look into the issue. They put the heating and cooling into our new home. The technician arrived at our home on time and quickly determined the reason for our issue: a dirty filter. The dirty filter was causing the furnace to overheat which caused the furnace shut down, which cause the thermostat to reset. Felt really dumb that a dirty filter caused such an issue, but the technician was very nice about the whole thing and even provided a new filter.

Larry Cutler

Travis just left my home and as usual did an outstanding job. As a former Senior Vice-President of a major Consumer Electronics Company, I certainly realize and recognize great customer support and service. Travis epitomizes this statement. Most Companies think the Sales are the 100% lifeblood of a successful business venture, but I contend that Sales represents 70%, and Service represents the other 30%......combine them both and you are guaranteed a successful business. American Air should be applauded for hiring such a fine service technician and gentlemen !

Sheena Coyne

I use American Air for my home and two rental homes. They have always done an excellent job. Most recently one of my renters noticed the AC was running continuously. I called American Air and they were able to go out the next day. The tech called me and said the cost of the service needed would exceed the cost of a service agreement so it would be beneficial to me to buy the service agreement and then he would apply this service call under the service agreement. The service agreement also entitled me to a furnace check up that I used later in the year.

Michelle Grindstaff

We signed up for the annual maintenance/cleaning program for our A/C and furnace. On a routine inspection, the technician discovered that we had a natural gas leak. We worked with Jeff to get estimates for replacing our 28 year old furnace and air conditioner. Jeff gave us a number of options and all of the prices were reasonable. American Air was able to complete the job within days of making our final decision. The technicians, the office staff who helped with financing and scheduling, and Jeff were all knowledgeable, courteous, and efficient.

Deb Stubbs

I called at 12:30pm on a day that was 18 degrees outside. My furnace was out and the temp in the house was dropping fast. Tammy was my first contact and she was so helpful in arranging for someone to come out that afternoon. By 3pm Joe had my furnace up and running and gave me lots of useful advice regarding our unit. The cost was more than reasonable. We have a service contract with American Air which helped but it was still great to get such fast, helpful, efficient service. I would highly recommend them for both heating and AC.

gary mathias

I have been a customer of American Air for several years now, and have always found their staff to be customer friendly and knowledgeable. My most recent service was a tune-up/inspection on my emergency generator they installed a year ago. As usual, the technician arrived on time (after giving me a call that he was on the way), took care of business, and was out the door in less than an hour. I will continue to look to American Air for my heating, cooling and plumbing needs and would highly recommend them to anyone.

C Ellis

Homeowners proceed with caution! Their "proprietary" structured pricing sounds like a scam and in my case I was given misleading information to try to get sold additional services that were not needed. After some basic research into what service they performed and what I paid, I feel like I was duped. I feel even worse for the people that fall for these tactics. I have used them in the past for maintenance and had been pleased, but I need to have someone I can trust so I will look elsewhere in the future.

Monica Long

I had an annual inspection of my AC unit accomplished by Matt. He was very courteous and professional taking the time to explain potential future issues with my AC unit and provided information on parts replacement with prices that will allow me to plan accordingly to get this taken care of. I sincerely appreciate the time he took explaining the function of the parts needing replaced. He is a true professional and an asset to Amercian Air! Thank you for the great service!

Tom Schick

My American Air Service representative was Tom K and he was timely on arrival and called before he came to alert to me regarding his arrival. He performed the necessary inspection on my AC system and informed me that our system checked out and no repairs were needed. No leaks were discovered also. Highly recommend this company for their customer service and repairs only as needed to keep my HVAC system operating properly.

Joni Hodakievic

Our hot water heater "died," and we have been trying to decide whether to go with the tank or tankless models of hot water heaters. The technician came out to provide us with estimates for each. However, he was unable to give us a complete estimate for the tankless model. On the whole, the technician was prompt, polite, professional and knowledgeable on the subject. We were looking for a more exact estimate.

Loren Ryerson

I called in the morning and someone was out to give me an estimate within hours. Once the estimate was discussed, I was told he could begin right away. In short amount of time my ceiling fans were up and running. Joe was GREAT! He was very concientious of my house, wearing booties over his shoes, laying tarps to protect my carpet and furniture. I have already recommended American Air to my friends.

Harry Evans

The technicians were prompt, courteous, pleasant and professional. Matt explained the problem with the system and kept me informed of what they were doing and the status of the repair work. My wife and I were very impressed with the workmanship and efficiency of the repair. If repair of our air conditioner, furnace and plumbing becomes necessary, I will call America Air to conduct the repair.

Justin Busbey

Called American to have them come out to look at a problem I was having with my hardwired smoke detectors. They were able to send someone out promptly. Brandon G. was very professional and identified the problem quickly. I was able to get the repair scheduled soon after the initial diagnosis and everything is now working great. Thanks to American and Brandon G. for a job well done.

Mary Kirkman

I was able to schedule my service easily online when it best fit my schedule. Tom came within the scheduled time frame after a call alerting me to his impending arrival. He checked my equipment and found an issue which he was able to make a recommendation for resolution and scheduled to complete in less than a week. I am very happy with the service I receive from American Air.

Eugene Merine

I have never been so impressed with a company! They went above and beyond to make certain my property was taken care of. The service techs were very efficient, respectful and professional. I was amazed at the technology they used as well. I will be using for future heating, cooling, electrical and plumbing items. Top notch service and company at a fair price.

Pat Graff

The technician, Tom, and his assistant arrived per their notice, quickly diagnosed the problem with the fan for my furnace. Estimated the cost and came back the same day and quickly and efficiently repaired fixed the problem. Tom was competent, friendly and sympathetic to my situation. I highly recommend this company and this technician.

north1826

The American air team is always timely for installs and they definitely spend the time before, during, and after the install to make sure the job is done right. Our church has had 2 AC units and a furnace unit installed in the last 2 years and the team did an excellent hob helping us select the right equipment for our space and needs.

Susan Hazeltine

Always there on time and always excellent service - had them replace both heating and air over the past year - sales person was very knowledgable and assisted us on getting the best unit for our needs in both cases. We have seen a big savings in our utilities already - will continue to use them for as long as we are in our house.

Thomas Shover

Great Service, Jason W did very good job explaining my furnace and AC unit. Gave me ideas to help save me money in the future. I have been using this company for years. They have done HVAC, plumbing and electrical work for me. I will call them anytime I need service. I called them and they were able to come out the next day.

Jennifer Bill

We have used American Air for a number of home problems such as replacing the sump pump, replacing our air conditioner, adding a gas line for a new stove, etc. We have always been pleased with everyone who has come to our house and the quality of work performed for the price. They are our first call when anything goes wrong.

dave dalton

I have been working with American Air and more specifically, Tom K, for many years. Tom is extremely friendly and feels like part of the family. He not only knows his HVAC stuff, but has gone out of the way to help us on several occasions when our heating or AC went out. I highly recommend both Tom and American Air.

Ian Merriman

We had a great experience this week with American. Travis was at my home and had diagnosed and fixed the issue in about ten minutes. We were glad to have our Ac unit back up and running again on such a hot day. Professional, courteous, and able to quickly resolve problems. This is how you get return customers.

Margie Jobe

Matt called before arriving at my house. He arrived on time. Matt is a very professional yet personable individual. He knows his job and is very thorough in his duties. I enjoyed having Matt in my home and welcome him back any time. An extremely pleasant experience and I highly recommend him to everyone.

Debbie Donnelly

We have been with American Air for years. They are a wonderful company. Tom one of their technicians comes to service our heating and air conditioning unit twice a year. He is very knowledgeable and very curtious. Scheduling is very easy and accommodating to fit our needs. I would highly recommend them.

Kathleen Puccetti

My recent repair service was very satisfactory, the technician was here during the time promised, the repair was completed quickly and without any problems. I appreciate the consideration given by the company. We have been customers of American Air for many many years and always happy with the service.

Valerie Anderson

My furnace went out due to a power surge and American Heating was the only company I could get to come out same day. Tony worked effortlessly to help my family get a new furnace installed later that week and get us back in our home before Christmas! He was a pleasure to work with and highly recommended!

American Air Heating Cooling Electric & Plumbing

Location

Photos 49

Reviews 29

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