Category: | Plumber |
Address: | 2705 N Larkin Ave, Fresno, CA 93727 |
Phone: | +1 559-292-4919 |
Site: | allbritten.com |
Rating: | 4.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
DA
Daniel Sutton
This started out to be a really good experience. I had an issue with my water spigot outside of my kitchen. It was leaking and needed repair. The price was a little high at $380.00 for replacing it, but since they were out here on a Saturday, I went with it. Let me say, this has absolutely nothing to do with the service technician (James Sabourin). He did an excellent job, was fast and courteous, and did a good job. However, he noticed the yard hose spigot (on the same repair) was leaking and suggested changing it. I asked him if he had the part, he did, so I said "sure, change it." This is an $8.00 hose spigot every person reading this is familiar with when they water their yard with a hose. He was still in the middle of completing the other repair so it was no additional service call. Literally took him two minutes to put on. When it came time to pay, I got a bill for $510.00. I was flabbergasted. I asked him, "you mean to tell me that an $8.00 spigot that took you two minutes to put was $130.00?" I could understand if I had them return on another call, or he was finished and ready to leave and had to come back with his tools, but he was literally finishing what he was doing and added the spigot. I can purchase and change this myself (and will) in a manner of minutes. You talk about terrible customer service. James almost had me ready to order the yearly air conditioning service as well. Not anymore. Instead of having a repeat customer for plumbing and a future customer for air conditioning, I will never use their service again. I will also let my family and friends know to avoid them. Unbelievably disappointing.
RO
Robert Franks
Our home was recently invaded by a family of rats looking to create their own watering hole in the attic by chewing through the Aquapex water line. With Fresno in a 4-year drought these creatures were looking for water in any place that they could find it. The leak they created made its way through the ceiling in the kitchen and caused us to seek an immediate repair. Our insurance company recommended Allbritten, The Barefoot Plumber, so I we called to schedule an appointment. Meagan, in their Customer Service Department could not have been more efficient in ensuring that we had the earliest available time for their specialist to make the the call. When Aaron arrived the next morning we were greeted by a friendly, knowledgable, and efficient plumbing repair person. Aaron went right to work to locate the leak, cut and replace the chewed section of Aquapex and make a leak test to further ensure that the job was properly completed. He then went out of his way to give us some background on rat behavior so that we could relay it to our pest control service and hopefully avoid a repeat performance. Would we recommend Allbritten to another person in need of a plumbing problem? Absolutely, and with the knowledge that the job would be done right, completed on time, and reasonably priced. Their customer service staff and repair service personnel made a good outcome out of a bad situation. Way to go Allbritten!
RO
Robert Burns
While reviewing several of the reviews on the internet I was somewhat apprehensive about using Allbritten, but when the air conditioner is not pumping out any cool air, you cannot wait. I was disappointed that I could not get the $9.95 diagnostic that was advertise on many of the sport talk shows, but again no cool air. Chad and Aaron came out to the house actually earlier that appointed time and did a terrific job, extremely courteous while explaining what they had found and what they were going do. Great job
JI
Jim Price
Allbritten Plumbing has consistently met my expectations and provided excellent and courteous service. A year and a half ago Juan provided excellent and timely service installing a new hot water heater. Most recently, Ebert re-plumbed my main water supply, installed a new ball valve for the main and a new ball valve when he installed new sprinkler valves. He is a very friendly and courteous person, fully explained the job at hand, and demonstrated obvious pride in his workmanship.
JO
John J. Eichmann
Had an issue with my heater and called for service at 2PM. Ian C and partner were on site by 4:30PM. They were a clean cut and professional duo. They explained what they would do and invited me to observe or ask any questions I may have. They troubleshot by system thoroughly and provided a detailed synopsis and recommendation. I felt very informed and comfortable working with them. Straight forward, professional and knowledgeable. Great experience.
R
R Caglia
They came out to diagnose the problem with one of our units that serviced our conference room. The unit was over 20 years old and had a leaky coil. Allbritten recommended replacement. After doing my due diligence getting a couple other quotes, Allbritten came back with the best price with the best equipment (Carrier). Within a couple days, we had our new unit installed by a group of professional men. Everything went smoothly. Great job!
LE
Letisha Vanwinkle
Allbritten did an amazing job on my heat maintenance . They serviced my furnace, changed my filter, replaced the batteries on my thermostat and left my home clean. Way to go Allbritten! Thanks Ryan and Julian for treating my home like it was your own.I signed up for their Guardian Maintenance Club and now have one less thing to worry about in my home.
GA
gail fosse
We are a maintenance customer of Albritten’s. We have always been happy with their service. Today we had a plumbing issue and made an appointment for that. We received a call both the night before appointment and the day of appointment. Our rep Komi was timely, informative and helpful. I will continue to refer my friends to Albritten’s.
DO
Donna Farmer
James did a great job in a short period of time. He worked very efficiently in unclogging our sewer line. Thanks to James and Allbritten for handling our call in the same day we called as our "regular" plumber was not available until almost a week away. I will definitely call Allbritten again should the need arise. Thanks again
RO
Robert Jones
Jaime of ABC Cooling & Heating has been to my home twice this year, once to service my A/C and yesterday to service my heater. He is exceptionally nice and very efficient. I am so impressed with this company, if I have any plumbing needs in the future, I am going to call their parent company Allbritten.
MA
mario sierra
I called because I needed an emergency repair and they just said that the soonest they can b here to check it is Tuesday.and today is Saturday.do they expect for my kids to suffer in the heat till they are ready to come and check it out smh false advertisements on the radio i do not recommend them
DA
David Herrera
I am shocked at the efficiency of this company - The lady in the office was super friendly - their technician Jimmy came out diagnosed our problem had the warranty parts sent to our home ,came back out and repaired our water heater in the span of a couple of days. Thank you Allbritten!
LE
Leslie Reese
Always great service from Albritten and have never had a bad service tech, Mack was no exception to this. Came and evaluated what I wanted/needed to be done and was able to replace all of our outdoor spigots with little distruption to us. Thank you, again, for great service.
JA
James Stroup
Absolutely no complaint. Phone staff was excellent (including contacting me to bump my appointment ahead two days). Technician Justin was quick, thorough, friendly, informative, and professional. Bravo, Allbritten! First class service!
RO
Roger Pettit
James came at 8:15. Used foot covers. I explained the problem with the disposial. James had a replacement in his truck. A turnkey price was given, I liked it, and an hour later all was repaired, Roger Pettit .
JO
JoAnn Hagstrom
Jim Carrera was punctual, polite, knowledgeable, and thorough in his evaluation, temporary repair, and future options. I will definitely continue to use Allbritten for future AC and plumbing needs.
LI
Linda Cochran
Great, fast professional service from Dustin. We needed our air conditioner fixed on a Saturday, and he came out and did the job quickly and efficiently. We will definitely use Allbritten again!
DU
Dustin Hansen
We had Jaime out for a heating tune up today. Jaime was very nice, clean, and explained everything in detail. I would definitely have him out again. Great company and great service. Thank you
DA
Dara Zachary
Had many issues to address for remedial and preventative service. Juan was pleasant, professional, informative and completed all work efficiently with excellent results. Thank you so much!
DA
David Budzik
I had Albritten replace our HVAC unit. I also signed up for the service plan. Twice a year, a technician comes to service the HVAC. They do great work and are professional and courteous.
LI
Linda Boroski
Jonathon and his coworker were courteous and professional. They arrived early, resolved the problem quickly, and were friendly and personable. That is why I call on Allbritten!
JA
James or Julie Ryan
Excellent service as always. On time, in uniform take care of business. Answers any questions you might have. A real professional company. Really nice to do business with.
RO
Robin B
Fantastic, professional team! From Chelsea in the office, to Phillip our technician, I was very pleased with the friendly, thorough service. I recommend them very highly.
DA
David Leon
Great and fast service. Tech knew exactly what was wrong and got it fixed. Recommended service for air conditioner and definitely will do soon with this company.
MO
Monique Roberts
The technicians were extremely friendly, knowledgeable and will to answer the simplest of questions I had! I highly recommend all the people here at Allbritten.
L&
L&D Lopez
This company is AWESOME!!!! I would recommend them! We had them install a new ac & duct work and they did a GREAT job and were very professional!
VL
vladimir fowl
Aaron has been helping us for many, many years. We know he can be trusted and we always ask that he be sent. Excellent, courteous service/
CO
Colby Bauer
Ian delivered professional service with reasonable and straightforward pricing. I would definitely recommend their heating/cooling services.
MI
Mike Equis
They were prompt and professional getting out here. Ebert was very helpful in diagnosing the water heater problem. Great customer service!
MI
Michael Fox
The tech, Ian, was a very pleasant young man with good knowledge of his tasks to be performed and did them in a very professional manner.
KI
Kimberly Ramon
Jaime was professional and polite. He gave me all options available to me and I felt taken care of. Will use this company again.
VI
Vidi Flanagan
AWESOME SERVICE!!!!! They came in the time frame that was given to me and professional. Keep up the good work guys!!!!
LA
Larry Renner
Excellent professional service. Even called to ask if an earlier time would be convenient for the technician to arrive.
DA
Daleah Vallardo
6-17-15 This was the first time I used allbritten for my aircondition service.Isaac and his co-worker were top noch
BI
Bi Sophy
Ok well I have never called them but I gave them a 5 star bc I love their hilarious commercials lmao
RH
Rhino 88
Dustin was friendly, professional and knowledgeable. He was honest about what needed to be fixed.
AN
Angie Tilley
Daniel provided excellent service at my house. All of the staff were friendly and helpful.
SE
Seng Moua
Fast and reliable. Price was awesome and will continue use them! thank you so much....
B
B Coleman
Great service,great service people and office staff.Highly recommend this company.
CA
Catherine Weston
Daniel Fernandez was very professional, but still was easy to communicate with.
DA
Daniel Loera
They are a great company! and they work weekends Saturday and Sunday. LIKE!
NA
Natalie Garcia
Phenomenal service and staff! We use them for our home and our business!
NI
Nick Heckman
Done business with Albritten for a few years now. Always been happy.
WI
William Ramirez
Ian was very personable and performed his duties in a timely manner.
DA
David Cereceres
Great service!!