Diamond Quality Services

Category:	Air Conditioning Contractor
Address:	1527 W State Hwy 114 suite 500, Grapevine, TX 76051
Phone:	+1 817-481-1786
Site:	diamondqualityservice.com
Rating:	4.9
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed

Location

Photos 31

Reviews 30

Cheryl Mindell

We heard about Diamond Quality Services through Angie’s list. The first time they came out we asked them to clean our air ducts. We also asked Scott, one of the owners of the company, about the air conditioning system in our 15 year old home. One unit was leaking Freon every year and hadn’t adequately cooled our upstairs since we moved in. We had three units and knew we would need new air soon. Scott told us about a new system that would replace two of ours and work much better. We waited a year longer and had this company replace our two units with one. Scott and his team are very knowledgeable, courteous and dependable. The job was done carefully with no mess and great follow-up. I couldn’t believe the difference this system made in the comfort of our home. The upstairs is now well cooled and we can change settings from our cell phones. Most of all, I want to emphasize how wonderful this company is to work with. Rita who answers the phone, Scott and his whole team are so kind, prompt, show up when they say they will and do a tremendous job. Oh, and did I mention the improvement in our electric bills!!!

Bradford White

AC went out in 100 degree weather. Scott squeezed us in during lunch to diagnose the problem, which he did quickly. Michael and Eric returned and completed the replacement and repair; both were kind and and patient with my questions. During this repair, another part malfunctioned. Scott drove across town to get the replacement part and returned to our house to finish the job correctly *well* after normal business hours on a Friday night. This meant my family (including a 17 month old) could sleep in peace. Scott handled all of this with kindness and professionalism. I will certainly continue to use Diamond Quality Services.

Russ Stockton

Honest, punctual, professional, fair pricing, easy to communicate with, personable, thorough, clean. Our evaporator/furnace purchase and installation exceeded all my expectations (not easy to do) Diamond Quality Services is now my go-to contractor for all future HVAC issues. Its a strange experience for me to feel priviledged to be their customer rather than thinking they should be priviledged to have my business. Russ Stockton

Rex

Been using DQS for several years now always do a great job. Charge fair prices and only do the work that needs to be done comunicate well on the phone, if I am not able to be home at the time they are at the house......Spent the first few visits cleaning up the mess from the bargain AC unit installer I used.......Spend the money save yourself the head aches use Diamond to start with and get it fixed wright

Lori S

If I could rate a 10 I would!! They are that awesome! We were having problems with our air conditioner leaking both inside and out. Scott came out and assessed the problem, fixed all the issues and also fixed the stain left on the ceiling. He went above and beyond and was friendly and courteous. His professionalism and knowledge is top notch. I would definitely recommend him and his company.

Kyle Boudreau

Though I was hoping to not need a new compressor, everything the Diamond professional told me was consistent with what I could find online. Diamond was quick and efficient, and now I have AC three days earlier than I initially planned. I felt Diamond always had my interests and needs at hand and I would recommend them to my friends.

Ken Arrington

Cale did my annual a/c check and checked all my ducts. I asked him about cleaning & sealing my register boots and also replacing my registers. Scott was able to schedule me in just a few days. Cale came to do the work along with Julian. They did a great job. We are very satisfied with the quality of work and pricing.

Allen S

Diamond Quality Service delivers beyond expectation. Alan, Cale and Scott have come to my rescue three different times. They have always been straight forward and honest with repairs that need to be done. I completely trust their opinions because they have built a business based on integrity and customer service.

Suzette Breazell

Diamond Quality Services has been my HVAC service provider ever since my last service sold me two units and then refused to honor their own warranty. I was very careful picking a new company and Diamond has proved to be honest, efficient always helpful.

A Private User

lets just start with,,,,, my family had problems with allergies and my house was not getting cold enough. I called Diamond to set up an appointment. Scott was supposed to come over at 8:00 ..... Never showed up that day. nor did he call ....

Betty Miles Briggs

The gentlemen were young ,polite and knowledgeable. I felt comfortable and feel they were trustworthy and honest. I will use them again and would feel confiden to recommend the company to others. Betty Miles Briggs and Roland

Jon Simpson

Scott and his team have been servicing our AC systems for years. Always professional, priced right and does quality work. When we had to replace our old, tired equipment, he provided us choices and great pricing.

Jim Littlejohn

Very professional service. They send a text message letting you know the technicians name and when he will arrive. They arrived as scheduled. I would recommend them to family and friends who need AC service.

Cherryl Anderson

Scott & Cale are always so wonderful to work with. The service they provide is like no other. They have replaced our ducts, vents, AC unit & furnace. They are honest and fair and I highly recommend them.

Jessica Richardson

Scott and Diamond Quality Services exceeded my expectations. They earned five stars in terms of value, knowledge, communication, and punctuality. Will continue to call on this company for my HVAC needs.

Mike Smartt

I have use DQS several times. Great service and fair. More than once they have fixed a problem on an old unit that others would have probably said needed to be replaced.

Donna Banda

Such a quick response and great service. I called this morning and they had my A.C. fixed by 10 am! reasonably priced. I will definitely use them again!

Amanda Harshaney

They were able to get to us quickly when our AC went out. The service man was fast, polite, and very helpful. Definitely recommended.

Judy Strawn

I haves used this company for years. They are honest, reasonable and prompt. If they say you need something then you really need it

Kenny Webb

Great service from the phone call to the person that came to our house. 5 stars all the way. I would highly recommend them.

Mark Morris

Diamond Quality Services provides excellent service at a fair price. Very knowledgeable and friendly staff.

merle fan

Excellent communication, fast response, fair price for a capacitor replacement. Very satisfied.

Aaron Rumack

Great Service..DIamond came to my house and fixed my issue right away with a fair charge.