Category: | Roofing Contractor |
Address: | 1506 Joh Ave #188, Baltimore, MD 21227 |
Phone: | +1 410-205-8888 |
Site: | homefixcustomremodeling.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 7AM–8PM Closed |
A
A Private User
The sales reps, Paul & Keith, we're professional, well informed, polite, and respectful of our time. They refrained from high pressure tactics or artificial gimmicks - they trust the product and know that quality products sell themselves. They are customer sensitive and will educate the potential customer to whatever extent is needed for the consumer to make an informed decision. They would rather a buyer not purchase the product then for them to feel "cheated" or deceived down the road. As for the installation, the technicians showed up on-time. They came prepared with all of the materials needed to do the job. They quickly and efficiently prepped the house to ensure there would be no residual mess, they quickly did a very professional job, they invited me to inspect the product and work, they then quickly cleaned up and out. Within half a day, the field team was out to check the work, answer any questions, and confirm that the consumers' after installation feelings remained good about the purchase. We will definitely use HomeFix for home fixes, repairs, and improvements in the future. Thank you for making this home improvement painless and positive!
MA
Matthew Hartman
I was very surprised by the individual attention I received from the Homefix representatives that I dealt with. They were caring and understanding, treating me with the care and respect of friend rather than just another potential buyer. Once the sale was made, the Homefix team kept me informed and followed through with every commitment that was made. The products I received were of high quality. The installation process was seamless and the crews performing the work provided a great finished product. I have received many compliments from friends and family on the craftsmanship of my new windows. I am so happy with the choice I made to have Homefix perform my home remodeling projects. I would recommend your services to anyone who is in the market for home upgrades. I want to personally thank Mr. Nate Siever for the great service attitude and professionalism he demonstrated. He truly made the difference when in my decision to go with Homefix. I have chosen to use Homefix for an additional project of replacing my front and rear entrance doors. I look forward to another quality project!
HE
Heather Kregel
From the moment of 1st contact in early January 2015, by Torry, on the canvasing team, he helped me carry a large purchase into the house, I have had an excellent experience with this company. We made an estimate appointment for the following week and met our Sales Manager, John. He educated us about the history, products and services that Homefix can and did provide. He made our selection process so very easy, then he and the owner of the company left no stone unturned to secure the financing that we requested. Our 16 windows and sliding glass door were made to order and the installation was done in early March. Henry, Jorge and Carlos showed up on one of the coldest days and were determined that everything be done to our satisfaction before they left. They were courteous and cleaned up after themselves. It took the entire day, but when they left around 7pm, everything was perfect! The very best part happened yesterday, when I received my new power bill- it went down $100! When we are ready to do more improvements on our home- Homefix will definitely be my first call!
GA
Gail Jordon
although most of the work they did was good, they did not finish it. On my original contacts with HomeFix I asked about would they replace the trim as well and I was told "of course". I was told by several people that the trim would be part of residing my house. They did not finish the trim, installed extra pieces of trim that are incorrect according to the Town Of Reston and the HOA. Homefix refuses to come out and fix this discrepancy. Several people assure me, prior to installation, that correct trim would be installed.
EL
Ellen Stein
Professional service, on time, responsive to requests, management was flexible with scheduling around our busy work schedule. The window guys and roof guys were polite. They cleaned up every place they went and by the end of each day there was not a nail in sight. But best of all the workmanship and products were really top notch. This was one of the best decisions I have made and the whole experience was excellent.
JO
John-Patrick Sollock
We had a door installed by HCR and had a great experience. The quality of the door is wonderful. The install team arrived on time and was very professional to deal with. The workmanship of the install was great and the team made the process a very easy one as they kept us informed of everything along the way. I would certainly look to them for additional work and highly recommend them to anyone in the market.
KA
Kathleen Filipiak-Millbrook
We set up an appointment for 11am, they called the night before to confirm. Yes we will be home, we were told they could be up to 30minutes late and need 45 minutes. Still fine, expect to see them the next day. 11am comes and goes. As does 11:30am. 2 minutes before noon we get a call. They made a mistake imputing our info and they mixed up the times. I find this extremely unprofessional.
JI
Jill Obrian
Excellent Forman and crew. Steve, George, Eber, and Julio did a great job. Steve answered all of our questions and George made sure that everything looked great. The crew cleaned everything up as they worked and was careful around our landscaping. And the windows look great! They added metal flashing to the molding trip that was causing problems as soon as they found the problem.
DU
Dustin Scranton
I contacted Glen at Homefix today and requested a repair on my roof he stated only complete replacement, no repairs but I asked why there website said replacement and repairs couldnt answer I called for a roof repair and hes trying to ask me if I have any other projects. Hell yeah I have alot of projects in a homeowner
BA
Barbara Haines
I would recommend Homefix to everyone I know and have. I love my house. We replaced the windows, siding and roof. I acknowledge the salesperson was not well informed, but once I got to speak with the actual people performing the work they were amazing! My husband and I will use them for all our work.
A
A Private User
Absolute joke. Their price was more than triple other quotes I received, and they were also the only company to send a salesperson instead of someone with real knowledge of how to do the work I required. They probably do good work, but with their prices...will never call again.
GR
Gregory Davis
The crew was excellent. They worked together as a team, and they were professional. I was very impressed how quickly and efficiently they completed the job. They did a great job cleaning up during the project. I would highly recommend this company for any roofing job.
MA
Mark Dunkum
I love that I can no longer feel the wind coming in my windows. The new ones are energy efficient (EnergyStar) and quiet the outside noise. The employees were all friendly and professional and I love the 50 year guarantee. The entire process was fast and painless.
BR
Bruce Simms
Sales person worked with us to spread out the purchase of new windows and doors since we needed over 50. They showed up when they said they would, came over on a Sunday to finish due to weather, cleaned up everything after finishing, and everything looks great.
CA
Carl Farless
They were extremely fast putting up our new siding. They were nearly done with most work in a single day and it looks great! Would recommend to everyone looking to improve their home as we have gotten windows and siding from them.
MA
Marcia Kwok
Very professional crew. Performed work beyond expectations. Will recommend. Joshua, Diego and George were very professional, respectful and I would gladly recommend their services. Very satisfied with installation.
CR
Cristina Weed
My experience was very satisfactory, and very good workers. Personal clean, respectful, and good at their job. Above average in performance. I would recommend to them to my nabors, and friends. Than you very much.
KI
Kimberley Shabty
We had a great experience from start to finish. Sales man was on time and not pushy. He was knowledgeable and patient. The installers were quick and experienced. We would most certainly use this company again.
CA
Carlos Moreno
My wife and I are extremely happy with the windows that were installed for our home. We were happy with how quick the windows were installed. We will definitely recommend our friends and family to HCR.
DA
Darius Kern
On time. Great clean-up, good crew. Easily some of the best money I have ever spent. I am certain the work and my experience will result in family and freidns using Homefix CR.
LY
Lydia Miccolupi
If you want a company that will never cease calling you despite you telling them you are no longer interested... Then this is the company for you. Get the hint! Stop calling!
DE
Deborah Dean
Very professional from beginning to end. Salesman was very thorough and the installers did a great job and cleaned up at the completion of their work. Very satisfied.
ST
steve burt
How are people to rate u you only came and look at my house No bid on the roof or nothing do something so people can really rate your business not a fake ratings
MI
Mildred Trammell
Premium quality of windows. Excellent window installation. We were happy with the products and services we received. The installers were professional and on time.
NA
Nahum Silverstein
BE CAREFUL! They are dishonest and late people. Scheduled an appointment, they never showed up! Then they lie and blame. Very dishonest. Recommend of companies!
A
A Private User
Bob & Fred were an absolute pleasure to have in my home. They are great representation for HCR. I would recommend them anytime with my next thing.
JO
Jorge Reyes
Pleased that the windows came in so fast. Installation was done as promised and the team was courteous and cleaned up. Leaving a great impression.
CH
christopher gomeringer
Was very happy with the work that was performed for my new windows. The workers were very efficient and professional I really like my windows
A
A Private User
The team was fast, professional, courteous and very through. We have literally zero complaints, and were very happy with the job they did
LA
Lavenia Joyner
Homefix Custom Remodeling was great! They started on time and finished on time. They were very thorough and polite. I love my new roof!
RO
Robert Morin
Fast, clean, efficient. Looks beautiful. Sliding door replaced and they fixed all rotted wood around door and painted looks perfect!
A
A Private User
The installers were impressive with their professionalism and skill. They did a wonderful job and I have nothing negative to say.
A
A Private User
Two basement windows measured by sales person not installed Looks great! I am hoping to have improved energy efficiency as well!
AN
Annie Livingston
They arrived on time, were very professional. They explained and demonstrated how the windows work. New windows look great!
A
A Private User
The team was courteous & friendly. The work was completed professionally and with quality. I am pleased with the results.
DA
Dan Amaya
Very professional, great work. Very clean and quick. Pleasant experience and would defenitely recommend to friends.
A
A Private User
David the team leader was the reason the install was so seamless. Very knowledgeable, very good, repeat customer.
A
A Private User
They were super fantastic! we have had Bob with us in a previous job. A+++ Highly recommended for any job.
A
A Private User
Your people did an excellent job! We are extremely pleased and will use the services of your company again.
JA
Jason Palmer
Everything was great, no problems. Very efficient & great work. Would definitely recommend & use again.
A
A Private User
Great crew. Total professionals
RO
Rose Abbey
Great service. Explained in detail all work done & answered all questions satisfactory. Thank you!
A
A Private User
Installers were quick, polite and answered all questions. I was happy with the job they did.
A
A Private User
The team was excellent, professional & polite. Would have them work at my house anytime!
JA
James McLean
I love this company... sales people are NOT pushy they allow you time to make a decision
A
A Private User
Insulation is a uniform thickness. Took time to wait & explain job & R factor of job
A
A Private User
Excellent work, above and beyond what was expected. The guys performed outstanding.
A
A Private User
These installers were professional and friendly too. The craftsmanship is top notch!
A
A Private User
Very professional at all time. I like the idea that they arrive before 8:00 AM.
A
A Private User
great install team. I would request them to do my front windows next year.
A
A Private User
Very impressed with the crew, their work and professionalism. Thank you!
A
A Private User
Showed professionalism in their work and cleaned up at completion of job.
A
A Private User
We really appreciate how the crew took their time to perform a great job
A
A Private User
great work, very nice, professional & kept place clean & protected
RO
Ronald Pine
Crew showed up on-time and did outstanding work! No surprises.
A
A Private User
Keep up the good work. Your products are great.
A
A Private User
The team was very professional & did a good job.
JA
Jacqueline Rivera
Very efficient, kind and polite! Excelelnt work.
A
A Private User
Excellent work (good workers) Very professional
A
A Private User
Excellent team & team lead. Great Job Matt!!
A
A Private User
Professional and respectful. They were great.
A
A Private User
Great crew! Worked fast with great quality!
A
A Private User
Very professional and pleasant to work with.
A
A Private User
Very good job. Professional work all around
A
A Private User
Great workers, good quality work and fast.
GE
George Martinez
Great service and great customer response.
A
A Private User
Great job the workers were very respectful
A
A Private User
Thank you for working w/ us in everything!
A
A Private User
Punctual, professional, high quality work
TI
Timothy Clark
Great workers. Roof was done in one day.
DA
David Westcoat
Awful company, poor quality work, avoid.
A
A Private User
The crew was fantastic did great job!!
A
A Private User
the crew was fantastic did great job!!