Category: | Insulation Contractor |
Address: | Mt Vernon, WA |
Phone: | +1 360-488-4350 |
Site: | arrow-insulation.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Bob Ski
The initial estimate was done by Jay and included a detailed breakdown of tasks and the cost for each. This allowed a very good understanding of the work to be done (some estimates are just bottom line). The cost from Arrow was competitive. To the best of my knowledge all the work was completed in a high quality manner with no hassles. The crews were friendly and were careful to use plastic on the floors and use a window for bringing in insulation through the window rather than through the entry door and rooms. It took three visits by Arrow to complete all the work and each visit was by a different crew. In both the second and third visits, the crew did not seem to have had detailed feedback from the previous crew. One thing that I should not have had to do was this: I personally had to review with each crew certain tasks that had not been completed previously that they were not aware of. Once this was done they graciously acknowledged and completed the work to be done. In my opinion although it seems like a common sense thing for an owner to do (to track the completiion of individual tasks) it should not be necessary. For example if a less attentive owner had been involved some of the tasks may have been missed.
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rlm98253
A note of appreciation for the excellent whole-house insulation job your crew did on my 60+ year old house. The workers showed up on time (actually, early) got right to work and didn’t stop until the job was complete and had thoroughly cleaned up. All of your workers were pleasant, professional and courteous, a combination of qualities not always found in the trades today. I am very satisfied with every aspect of the job and will gladly recommend Arrow to anyone needing their home insulated. Thanks, too, to Kimberly Bedwell, who handled the scheduling and paperwork quickly, efficiently and professionally. I also appreciate the way you handled the preliminary inspection, the quick quotation and timely response to my e-mails.
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Janet Saulie
I had a local contractor (the biggest in Whatcom County) come out to give an estimate. He was overwhelmed by the scope and difficulty of insulating an 1885 era house which had been added onto. Ultimately, he refused to even offer a bid, saying it was too difficult. Arrow came through. Not only did they find the challenge beyond their scope but they assisted with PSE rebates for compliance.They are only one of 2 PSE preferred contractors in the Seattle area...but I never heard from the other..they came out to a remote location (Lummi Island) which most contractors will not do. Very pleased with their customer service. I highly recommend them!
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Lisa Valine
Alexander and Daniel came to my home today to put some insulation into my home. They were very professional, courteous, and what I really appreciated most is that they very effectively communicated the steps they had taken to correct he fact that this area had never been properly insulated. I have dealt with quite a few contractors with this recent home purchase and some have been unprofessional, totally unable or refuse to communicate, and their knowledge and performance lacking but it was a pleasure dealing with Alexander and Daniel. I would definitely recommend this company to a friend.
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Olivia Grace
The estimator showed up on schedule, was friendly, and after inspection provided a detailed breakdown of what was found. (I had inspected the attic myself and understood what his concerns were). We chose to do part but not all of the estimate due to budget concerns and they were still willing to break up the estimate to conform to our needs. Work was scheduled performed in 1 week and the 2 workers showed up on time. After work was finished, workers provided before & after pics of areas of repair. The next morning we could feel the benefit of the insulation in the rooms we chose to have done.
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Kathleen Ainsworth
Crew showed up early and eager to work, job turned out to be more difficult than was expected but they took the challenge and did an outstanding job with smiles on their faces. Our 40 year old neglected crawl space looks as nice as the photo on the advertisement. Very neat and tidy. Having been a contractor for 20+ years we understand some of the difficulties crews encounter. Arrow is fortunate to have the employees that did our job. Good luck to them and we gladly recommend this company to anyone who is in need of insulation work. Bob and Kathy Ainsworth, Burlington.
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Carl Elliott
Excellent work. This was a HORRIBLE job. A 40 year old double wide mobile home that has had a rat problem in the crawlspace insulation for probably most of these years. In ONE long day the 2 guys pulled out all the old VERY smelly insulation and liner, sprayed for odors, sealed several holes, sealed the ducts, new insulation, new liner, new duct insulation, ground vapor liner, and cleaned up beautifully. Without a single complaint in such a terrible and smelly working environment. And all this work for the smaller of 3 bids. Definitely a 5 star review.
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Eddie Hardie
The two young men sent out to insulate my ceiling, my crawl space and wrap my pipes did an excellent job. Ricardo and Pedro were very professional, courteous and hard-working. The areas that they worked in were cleaner than they were when they arrived when they were finished with the job. I would highly recommend your company to anyone looking to have this type of work done. These two young men are a true asset to your company and performed admirable. Thank you kindly for a job well done Eddie Hardie Camano Island
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Amy Reece
From the quoting to setting up the appointment to the work performed, the process was seamless. Arrow comes highly recommended The quote was very detailed and mirrored exactly what was done. From the office staff to the guys that did the work, they were all very respectful and worked hard! We had attic insulation installed with some minor items done to bring our home up to standards and we can definitely tell the difference in heating our home!
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Kevin Bryson
Great local company team to work with!! I called several contractors for bids on new insulation in our crawl space. I spoke with the office at Arrow, they took my information, informed me about their process and what to expect from our first conversation, thru getting my bid, to work completion and payment. Every step went to plan. Mardo and Alex showed up on time, ready and did a great job! Thanks Arrow!
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Toni Mailliard
We hired Arrow Insulation to insulate two of our houses. They blew insulation in both houses, installed venting in the roof and placed vapor barrier under the house. They brought both houses up to code. The crew was on time very professional and cleaned up after the jobs were completed. I would highly recommend them and would use them in the future. Thanks for an exceptional job well done.
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john thompson
Angel,Eugenio, & Alexander did a great job removing old insulation, vapor bearer, and sealing up crawl space. 6 months later after other contractors finished their work, Raferel and Eddy completed the rest. They did the walls and covered walls ceiling and plumbing and ductwork with white WMP VR-R for dust surpression. They worked non stop and did an excellent job!
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Beno Kennedy
Victor and Jose did fantastic work in a very difficult attic space in our main building at The Whidbey Intstitue. They were on time, friendly, professional and kept me updated on the progress with photos. They left the work area spotless. If we need this type of work done in the future we will be calling Arrow again!
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Andrea Braun
We had arrow take out some damaged insulation and put in new. They were on time and communicated very well with me during the project about what they were doing. When they found extra damage, they showed me photos and told me how they were going to fix it. They were kind and polite. I would highly recommend them!
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Michael Armstrong
We had them out for two days. The first to remove the old insulation and the second to add the new. Alex and Efren came out the first day and Alex returned the second day with Hugo. Both days they were efficient and left no sign of being here after they were gone. Job well done Gents!
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Carol Evans
Arrow Insulation did a great job. In 2015 they insulated the attic and walls in my glass studio. When it was time this year to add insulation to my attic and work done in the crawl space, Arrow was the one I called. Their crew is on time and professional. Highly recommended.
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Sefram Carlile
Arrow was awesome and very professional!! I had an issue with old insulation in my attic. I contacted Arrow and they got it all taken care of within a few days during a holiday weekend! I would recommend Arrow to anyone that needs timely and professional insulation service!!
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Gerry Francis
Had damaged insulation in crawl space removed and replaced. Alex was on time and very courteous, started work and did not stop untill job was complete. Would recommend this company and if I need more work done will request that Alex do the work.
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Grethe Cammermeyer
Efraim like a dog all day. He stayed on for 12 hours to finish the job of insulating our garage ceiling. Wonderful job. Exception work ethic and did it all by himself. Could not be more pleased. Grethe Cammermeyer
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Kevin Gudgel
Very efficient and courteous. They did a very thorough job with my crawlspace, including exclusion. They were willing to answer questions and cleaned everything up before they left. I would recommend to anybody.
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Shar Leabo-Straub
Ben & his crews have done quite a bit of work for us. This job was a very big one (clean crawl re-do) and the crew did fantastic. They did a wonderful job on every single aspect. Very courteous at all times
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Dona Cowan
Installers arrived early (no problem) and completed the project in good time. I can only assume they did a good job because they were replacing and repairing insulation in the crawl space under the house.
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Pam Alderson
Workers arrived right on time and went straight to work. After completion of job I did email Arrow and told them I felt they were very lucky to have the two employees who worked on our house.
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Derek Hoshiko
Down to earth, willing to engage in human conversation, efficient, and got the job done. Love the goal of trying to be green, and being up front about that. And, I love supporting local business!
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Josh Anfinson
Josh, Jose, Sergio & Alex did a phenomenal job insulating our home. They were very thoughtful of our animals and us throughout the process. They were fast and thorough. Highly recommended.
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Elizabeth Judd
They came and insulated the crawl space over our garage. Excellent job, came on time, no mess, very pleasant and courteous. Impressed with their work and would recommend them
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Brittany Ericson
Hugo and Pedro were efficient and clean. They were careful to make sure our cat stayed inside. I had a great experience with this company and would definitely recommend them!
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Rae Gilbertson
Hugo and Pedro were excellent representatives of your company. They were prompt, polite and did a very thorough job with our floor insulation installation. We are pleased.
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David Carpenter
The contractor arrived on time, did a great job insulating the attic. Hugo, Alexande4r and Adrian were very professional and did a marvelous cleanup when they were done.
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Mary Anstensen
Hugo Pedro and crew were on time and went right to work. They were swift and cleaned up when they left. Excellent experience and my floor is warm. Thanks!
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Darrell Estill
Arrow Insulation was affordable in price and great in service. Hugo M. and Daniel R. were conscientious installers who took pride in their work.
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Daniel Lee
Ricardo, Oscar and Chino did a great job! The insulation feels like a warm blanket all over the house. Thanks guys for a great job well done!
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mike van der meulen
Had insulation in my crawl space replaced. They had a cancellation and had me scheduled and completed the day after they emailed me my bid!
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Thomas Nack
The work was performed on schedule and in a timely manner. Clean up was well done. Best of all the house is much warmer. Thank you.
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Chelsea Apple
Hugo and Jose worked quickly, cleaned up all messes, and even showed me before and after pictures of the crawl space!
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Robert E Gigliotti
The best price, quality products and prompt courteous and professional service. What more could one ask for.
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Pamela Larsen
Daniel and Ricardo did an great job, leaving the work area very clean. They were very professional.
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Gregory Gosch
Oscar and Victor were courteous, on time, and did a great job insulating the shop.
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Michele Sutton
They were great!!! I will recommend Arrow to all my friends.
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Kathy Kearney
Dependable, professional, and a job well done! Thank you!
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Ruble Brothers
Fast, clean, excellent work, excellent communication.
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Lucas Yonkman
Alexander and Eddy did a great job on our gun store.
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Kim McGinnis
Alexander and Gerardo did an excellent job.
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Doug Eldridge
great communication and installation
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Timothy Keating
Professional, thorough and fast.
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Tina Tate
Great price and excellent work.