|Address:||6921 Olive Blvd, St. Louis, MO 63130|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
Prince of Peace Church was very thankful for.Smarthouse and their entire.team. We had been looking for a heating and cooling company for months to replace some over 50 year old furnaces. A lot of companies told us the job was too big. But when their sale person Mark said Smartgouse could do it. I was very happy.. Steven and Frank was the two licensed technicians that installed our furnaces. Steven and Frank was very knowledgeable. They knew their job. What ever questions I had they could answer them. I have dealt with a lot of Heating and cooling companies but none compare to Smarthiuse. Please remember you get what you pay for.. Smarthouse will now be our service provider for our furnaces and air conditioners. They are a 5 star plus company.
Luke came to our house and was professional, courteous, and knowledgeable. He diagnosed our problem and explained the situation in detail. We needed a new furnace! Luke gave us an education on the options available. He took measurements and advised us. We made our decision and Luke monitored our situation until we completed the order process. The next day Steven and Frank installed a new furnace and A/C system. They were on time and worked efficiently to complete the job properly. They made sure we understood the new thermostat and the features of our new system. They were polite, professional, and competent at their jobs. We felt fortunate to have them install our new system. We also felt we could trust their work and their word.
I haver never written a review for anything before, but do so now because of the exceptional service and work done by everyone we had contact with, and there were many: Marc, Steven, Tim, Stephanie, George and several others whose names I do not remember. Customer service is not a slogan, it is their business model and it extends from the CEO to the secretary. We had bids from several other companies for HVAC installation, and while the prices were about the same, the manner in which the process was handled, and everything else after the contract was signed, was a step above the others. Courteous, respectful, engaging, willing to answer any and all questions, and personal follow-up to ensure our satisfaction with the work.
I had a number of things done by SmartHouse. George did the attic insulation, repaired the bathroom exhaust fan and built a wall around the whole house attic fan. Luke Sanders installed a new programmable thermostat. Then Luke and Frank Wolf did a thorough maintenance check of the furnace and air conditioning systems. All three of these men arrived promptly, were courtious and friendly. They took the time to answer any questions I had. AND very important to me, being a single woman, I felt very comfortable dealing with these men. Also, Tim Renz the representative for SmartHouse is the nicest person also. It was because of him I decided to hire SmartHouse and it has been a very good decision.
This was our first time using an HVAC contractor. I was nervous about someone coming out and hammering us on various repairs since our appliances were old. Having looked at various HVAC contractors online, we liked the reviews and customer satisfaction of SmartHouse. I have to say that this was a much more pleasant experience than expected. Luke came out quickly to our house and took the time to explain what he was doing to check the system as well as what repair was really needed (luckily a relatively inexpensive capacitor). We appreciate the friendly service and will highly recommend this company to anyone!
I had a great experience with Smart House. I have been struggling to keep my home warm in the winter for the almost 4 years that I have owned my house.Their technicians are extremely professional and thorough in their inspections. Smart House performed an energy evaluation and made recommendations for me to improve the energy efficiency of my house. The quote I was given by Smart House was less than 50% of a previous quote I received. Also, they were able to perform the improvements within two weeks of the evaluation. I am very happy with the results and my house feels much warmer than before.
I have used their services approximately 5 times for my old Geothermal Unit, and I have always been pleased. I have worked with 2 of their technicians; both are very knowledgeable and very quickly troubleshoot and solve whatever problem there is. I have had blown motors, bad compressor capcitors, low freon (with frozen coils), and clogged condenser drainage. They are prompt, efficient, and get my air conditioning or heat back up and running in short order every time. I highly recommend them!
I have used SmartHouse for 3 years. They installed my A/C and heating which required changing over from electric to gas heating as well as redoing the insulation. Of all the companies we had come out to access the issue with the hose HVAC, they were the only company to do a thorough job of looking at all aspects of the house involved with the issue. I have continued to use them for maintenance. They are always prompt, thorough, knowledgeable and pleasant to work with. Highly recommend them!
The staff at smarthouse Heating and Cooling are always professional, knowledgeable and courteous. They thoroughly answer any questions we may have and they work non-stop from the minute they cross or door step untill the minute the job is done. They are prompt in contacting us for our seasonal maintenance and always work around our rotating work schedules. We have used them for the second year now and we will continue to use their services as long as we are in the st. Louis area.
Smart House is a first class customer experience! The technicians who came to our home were right on time and did their work professionally and with expertise. Simply put they knew what they were doing and you knew this was not their first rodeo. Also want to give a shout out to the office staff and our home inspector Luke. Marc, you have a great company with great people. We are a huge fan of SmartHouse.
I have been with them on maintenance for a few years now. They arrive promptly, courteous from beginning to end and answered all my questions! I had Luke and Scotty and they worked so well together. I have every confidence that I am ready for the winter months. Both my furnace and humidifier were checked as my AC will be in spring. They are the complete package. The maintenance agreement is the only way to go!
SmartHouse has been an excellent company to deal with from the very beginning! Luke, Stephanie and the SmartHouse team are all glowing examples of great customer service. They installed our new HVAC system a few years ago and I have recommended them to several friends and family since then. Honest and knowledgeable! Please use them for all your heating and cooling needs, you will not be disappointed!
I run a real estate company that renovates houses and manages rental property as well. I have used Smarthouse to design and install systems in my rehabs and peform service and installs in my rental properties including hvac, insulation and air sealing. All of the work has been handled very professionally from the intake to the technicians in the field. I highly recommend them.
We had SmartHouse put in central air in our second floor. Their bid was the most thorough and reasonable. They did what they said what they would do and in the time they said. We were very impressed with their professionalism and communication. They just did our maintenance for our units and again we were happy with their service and professionalism.
We have been dealing with Smarthouse for several years now and have had a very good experience! They are always very helpful and responsive. They always send the same technician, Luke to perform our maintenance. He is obviously very knowledgeable and courteous. We very much enjoy working with Luke. In summary 10 out of 10!
I have always had a good experience with SmartHouse, from employees to pricing. I have replaced an old unit and parts. I found their pricing and service to be above average. I have used various competitiors in the past and am happy to have finally found a company I can feel confident in-SmartHouse.
I love my new heating and cooling systems. Stephen was most user friendly. He was quite wonderful with everything I asked him to do beyond the installation. Frank his helper, was exceptional as well. I will recommend Smart House to anyone who ask me about a heating and cooling company.
The SmartHouse team completed and energy audit on my home and then came back to service my AC unit. They were able to work with my schedule and came out very quickly. The staff members I encountered were very proffessional and helpful. I will absolutely be using their services again!
AC went out on a hot day and they quickly gave a quick estimate - showing up on time and delivering it quickly. The repair techs showed up on time as scheduled, worked quickly and did the job right for a fair price. I would definitely suggest them to anyone needing a job done.
Scott is an expert and provided excellent same day service with a smile. He was very thorough and has a well trained eye for spotting issues and providing top notch repairs. I would certainly recommend SmartHouse Heating and Cooling to friends and family. Thanks Scott!
The maintenance plan helped us keep our furnaces going for many years past the normal life time use but this year we had to replace both of them. SmartHouse was very professional and made the process very easy and all the employees were a pleasure to work with.
We moved here and connected with SmartHouse soon after for a blower test and installed recommended energy efficiency measures. Now we have their system check-up and are very impressed with their timeliness, thoroughness, and professionalism. Thank you!
I have used Smart House to replace my system and to maintain the annual service on them. They have always been courteous, professional, and timely. I cannot say enough good things about them. I would highly recommend them for any HVAC issues.
Scott from SmartHouse called ahead to let me know when he would be arriving and showed up as promised on time! Was polite and courteous. Fast but efficient he diagnosed possible issues and suggested solutions without a hard sell. Very pleased!
Smart House service is super. From Stephanie who schedules the visits to Luke who performs the checkup and service. Not only are they skilled and friendly, but they take the time to explain exactly what is needed and what they did.
This is our first time using SmartHouse to service our HVAC system. Luke was very professional and courteous. He explained the services performed and offered useful suggestions. We will definitely use them again. Great Service!
This company truly "walks the talk" by providing outstanding service and value! Near perfection in timeliness, value, and customer service. I have and will recommend to anyone I know needing their services.
Our AC unit broke down during the hottest day of the year. I called Smart House and they were able to send over a repair person immediately. The repairs were made & the unit was up & running within the hour.
Very pleased with our experience with SmartHouse. They gave us a very timely response and a very competitive bid. Also, all sales and service employees were all very kind and respectful.
Thanks for helping keep our house energy efficient and our furnace and a/c in good working order. You guys are always easy to communicate with and I look forward to to the next service.
Great service. SmartHouse used the latest in science and technology to assure me of a good value. Their insulation has made a huge difference in comfort in our 96 year old home.
SmartHouse was wonderful!! I called at 8:30 in the morning on a 95 degree day and Luke was at my house by 1:00 fixing my AC. Great service and great pricing! Thanks, Luke!!!
We have used Smarthouse for many years and are very happy with their service. Luke does a fantastic job. He is knowledgable, friendly, and always willing to answer questions.
I had a very good experience with the service call. The service technician was very prompt and professional and worked until the job was finished. I recommend SmartHouse.
Diagnosed and solved my problem quickly. Extremely helpful and knowledgeable. Pleasantly surprised by price. Would absolutely recommend and will use again in the future.
Called them when my AC unit stopped cooling. Mr. Knoll was an absolute professional and talked me through possible problems and most importantly fixed the issue!
We have been using the company for 20 years. Technicians are very professional, polite and efficient. Had Luke this time and he did a great job.
Great service and great people. We purchased a new unit and we use them for annual maintenance. We have been 100% satisfied with them!
Called on a Saturday for emergency service. Got a call back within 10min and technician was there within an hour. Great quick service
Exceptional service and professionalism. Serviceman was prompt and cost was extremely competitive. I would definitely recommend them.