California Deluxe Windows

Reviews 12

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Sharese Colquitt

I needed two new windows for my rental house. I contacted California Deluxe Windows to get a quote. On May 10, 2017 Nick Ashnalikyan and another gentleman came to the house to give me a quote on new windows. After his presentation I was told it would take 6 to 8 weeks for them to build and install the new windows. I was having tenants move in June 1, 2017 so this time frame did not work for me. I told Nick that I was going to look into other companies. I was told by Nick that since it was only two windows they could have it done and installed within two to three weeks. He assured me that the work would be completed by the June 1 tenant move in date. On May 29th, 2017 I received a call from a young lady at California Deluxe Windows to schedule the installation. She told me the earliest date they had was June 14, 2017. I informed her that Nick had made a verbal commitment to have the work completed with two to three weeks. She told me I would have to contact Nick directly. On May 30, 2017 at 10:38 a.m. I phoned Nick and inquired as to why the installation date was not in the promised time frame. He told me he had to call the owner to see what he could do, and he would call me back shortly. At 4:45 p.m. I still had not heard back from Nick so I phoned him. He told me there was nothing he could do and further told me it would take 6 to 8 weeks. I again explained to him that he made a verbal contract with me to have the job completed within two to three weeks. He gave the phone to a lady (Tracy Brough). I explained to her about the verbal contract Nick had made. She told me she had rescheduled someone so they could have my windows installed on June 16, 2017. My question to her was then why not reschedule someone to fit into my promised two to three week time frame. She had no answer other than they were very busy. It appears that Kick never did have any real intention on having the windows done within the promised time frame but instead used that deception to get a sale. The contract has a three day cancellation time frame and of course in that short time I was still under the belief that there would be no breech of verbal contract and that the work would be completed in the promised time. Now I will have to provide reasonable accommodations for my tenants during the time the windows are being installed, also they have to look at a large piece of plywood until the window is installed.

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Nathan Gruenwald

FALSE ADVERTISING! I have not used this company nor will I choose to because of the many false or misleading statements they make in their radio commercials. Consumers beware! FALSE CLAIM: They are the only company to make and install their own windows. TRUTH: There are many custom window makers that make install their own windows FALSE CLAIM: Other contractors break open your wall, grab a window from a warehouse, and shove it in. TRUTH: Large window manufacturers like Anderson, Marvin, Pella, Milgard, all make windows to custom sizes. Lead times commonly vary from 3 to 8 weeks to make and ship, since they are not premade in some warehouse. FALSE CLAIM: Their installation technique is so precise and the widows fit exactly so there is no need to break open the stucco (or other exterior finish.) TRUTH: They are describing a replacement style window that fits into the frame of the old window. Many other manufacturers make windows for this application. The disadvantage to this is that replacement windows can still leak if the old frame is damaged, rotted, or installed poorly. A window for new construction used in a remodeling application requires opening the wall in order to correctly flash, i.e, waterproof the window. These types of installation will not leak if installed correctly. A FINAL NOTE: Custom windows and replacement style windows have advantages and disadvantages that make them suitable for specific applications. Make sure you educate yourself about what type of window you are looking for. Also, know that custom windows from smaller makers are often not tested and rated, so if you need to meet specific energy efficiency requirements or plan to apply for energy efficiency tax rebates/credits, you may need to stick with a large national windowmaker.

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Merlin Lopez

I am happy with the new windows, we replaced a total of 8 windows and one large sliding patio door. We had overall a good experience from the professionalism of the sales person (Van H.) to the project manager to the installers. The sales person was the first to mention that our house did not meet the new egress requirements for the city since the house was built in the 70’s, so there was a lot of cutting during installation and we ended up with bigger than the original custom windows, the city inspector signed off. The installers were amazing very high energy and polite it is nice to see people who enjoy their jobs, they finished the job in 2 days and cleaned up well. The windows are very beefy and much thicker than anything I have seen in the hardware stores, also the glass is extremely flat (based on the reflection). I enjoy opening the blinds even in a sunny day because there is no heat coming in from the sun. The normal sound of traffic (I live in a busy street) is almost gone, something I wasn’t expecting. The design is very distinctive with matching trim and all weep holes covered. The window is practically air tight with 3 layers of weather strip between the outside world and the inside of the house. I highly recommend this company. Very regrettable and unfair that people would give one star to a company because they do not like the commercial

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Marlene Stirbys

Love my new Kitchen Garden Window. Not all went perfect but CDW took care of my issues and I was extremely happy in the end. Product Specialist came out and gave us a quote and presentation. Loved the fact that she was not at all pushy. I hate pushy sales people. My current old window was not a stock size or shape. I got 2 other quotes, one about the same and one twice as much a CDW. Both were from companies that were going to break apart my tiles and stucco and fit in a factory cookie cutter window. CDW sold me on the fact that they custom make the window to fit my existing space...and the quality of the window is superior to others. It really is! It is quieter and completely insulated. Better than my old window ever was. To my complaint...I think the installation was more difficult and took longer than expected. It started getting late and dark and the installers did a sloppy job on the caulking/finishing work around the window. I was pretty upset and I called the next day to complain. They sent guys out in a few days and they re-did the problem areas. I have been looking at my new window for a month now and LOVE it! I will for sure call CDW when I am ready to replace other windows in my house.

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2Chezi

TERRIBLE!! Worst experience ever! I had purchased a custom French door from CDW for my living room at a home show. From the very beginning the entire experience has been horrendous. From Customer service that does not returns calls, installers arrived late and the install that was supposed to take 2-3 hours actually took closer to 5 hours, was all bad. After my slider was removed and I had a gaping hole in my living room, the installer realized they brought the wrong window. They installed the wrong “customized” door until they could replace the wrong windows, but not the door that was supposed to be customized? The rubber molding was sticking out all around the glass, terrible workmanship. The doors do not stay closed unless they are locked. The trim had extra glue on that had accumulated black dirt all stuck to it. The handles are not even. If all this was not bad enough, a week later when they were scheduled to replace the windows I ordered, they called to cancel the appointment because they sent the wrong windows AGAIN!! Not once, during this whole heinous process, did I even get a call from the company or even an apology. Very disappointed!

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Aritina Agalopol

We bought 14 windows and a French door. 13 windows were installed in a timely fashion . But! The quality was nothing like they had promised! The installation was nothing like they had promised! The salesperson told us that the wood part surrounding the windows (frames??) would be replaced as well. Instead, we are left with the old, janky looking frames and new windows! Quite a few promises were made by the sales person that the company did not live up to! One garden window and one French door are yet to be installed, a month and a half after the promised date! We have a really important event in a couple of weeks, part of the reason we got new windows, and now it looks like the house is gonna appear half done! A month and a half after the promised date! I realize NOW, some of your parts come from Germany, even though we were told everything is made in Chatsworth… Again, a lie... but does it really take a month and a half to receive some hinges, or whatever, from Germany??? Come on, guys! Live up to at least half of your promises! Not cool… But then again, if something sounds too good to be true in the beginning, it probably is!

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Joe Shmoe

The joke about their claims of not cracking the exterior of your house is hysterical. They say they have a unique system, insinuating that another installer may harm your home in some way. The truth is they are just one of many companies that install a window in an existing frame. So really what you are getting is just a smaller window than you could have. It would be virtually impossible for anyone to crack or chip even your paint. I would never use them just because of their inane claims, BTW, its easy to estimate the cost of new windows for your house. On average one installed window should cost you about $450. Some are larger and some are smaller but if you add them all up it will average out to that price. Anybody telling you more is trying to scam you.

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sharon rice

CDWINDOWS INSTALLED MY DOORS AND WINDOWS ( VERY LARGE DOORS AND WINDOWS) THIS JOB WAS NOT EASY AND THEY DID IT SO EFFORTLESSLY AND PROFESSIONALLY ALL DOORS AND WINDOWS LOOK AS IF THEY WERE BUILT ORIGINALLY WITH THE HOME THE SCREENS AND MULTIPUL LOCKS AND TRIM ARE ALL HIGH QUALITY AS ARE THE DOORS AND WINDOWS THEY CUT OUT SOUND AND KEEP THE HEAT AND AIR CONDITIONING IN. THESE WINDOWS AND DOORS LOOK FANTASTIC THE INSTALLERS WERE A DELIGHT TO HAVE IN MY HOME VETY NEAT AND CLRANED UP WHAT LITTLE DEBRIS THERE WAS. THE PRODUCT IS MADE IN THE U.S.A. AND IS SO SUBSTANTIAL IN QUALITY I WILL USE THEM AGAIN AS I HAVE 10 MORE HUGE WINDOWS TO REPLACE . THIS COMPANY IS TERRIFIC A BREATH OF FRESH AIR TO FIND AND DEAL WITH SHARRON RICE SAN DIEGO CA

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Ruth Davis

These people have the best quality vinyl windows for the best price. I call them the Costco of Vinyl windows. They are factory direct and have their own financing. That was very important to us. We had a very large job of 26 windows. The house is now cool in summer heat without window coverings. And they are air tight. It took longer then expected to install but I am used to construction taking time. In the long run I would definitely recommend this for product. The Northern California installation team was the cleanliest construction team, friendly and efficient.

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Dorcas Eaves

I originally had all my windows replaced ~6 years ago. I noticed a defect in the atria-like window in the master bathroom. The company who supplied the window for installation voided the contract since the window placed was not manufactured for an atria-like position, I called multiple window companies and finally found California Deluxe Windows. They replaced the faulty window which is absolutely beautiful, if you can consider a window as being beautiful. Now ai wish I had contacted them before I had my other windows replaced. Grat company. Excellent customer service

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June T

Our new California Deluxe Windows are the best! From the initial contact at the Anaheim Home Show through the installation, all contact was handled professionally and all appointments were kept on time. We now have beautiful high quality windows including a sliding glass door. Our home is now warmer during this cold weather and more secure with the double latch system. We love the screens on the windows, they are almost invisible when looking out. We are completely satisfied with the product and installation that California Deluxe Windows provided.

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Shawn Cox

We replaced 8 windows in our home and in 6 mos 2 of the windows have needed repair due to faulty slider mechanisms. One window had to be repaired twice. Beware of discoloration on the exterior of the window frame I have a window that is starting to yellow from the sun. And mind you that it has not been a year. I had windows replaced in my entire house 15 years ago that were lower quality and I paid a fraction of what I paid for only 8 windows and they lasted longer than these windows.

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