AAA - Automobile Club of Southern California

Category:	Auto Insurance Agency
Address:	13331 Jamboree Rd, Tustin, CA 92782
Phone:	+1 714-973-1211
Site:	aaa.com
Rating:	3.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed

Location

Photos 24

Reviews 31

Frank Fazio

This is a fantastic AAA office. I have been a AAA member for years and they have always had excellent Emergency and Travel services. I was recently in their office for my first cruise vacation. After a short wait, Wendy became available and assisted us in planning and booking our 30th anniversary cruise to Alaska. Wendy provided us with many helpful suggestions and gave us information about many different cruise lines. She helped us choose the perfect stateroom and booked our trip. Wendy kept us informed right up until the date of our departure. The trip was a wonderful experience with lots of great memories. AAA is a fantastic value and pays for itself in all the assistance and discounts that it provides!

Rick Ganulin

I had a 5 minute item and was behind 2 people planning trips. I finally left. The receptionist Had a lousy attitude and the customer service representatives (2), spent most of their time chatting with the Two customers planning trips. I finally left

Belinda Echevers

I have been a member for 30 years!!!! The service is impeccable. I love the DMV section. I have used the roadside assistance many times over the years. If you are a member yet I think its time.

Karl Werner

Yes the place is busy. But I do all my DMV business with them and I always have very good experience with their employees. Helpful, polite, a simply good experience.

Joyy Han

worst service ever. requested a copy of insurance, i wrote 3 emails and 2 phone calls; STILL NOT ONE REPLY. SALES NAME IS TIM TRAM

A Private User

was on hold for a while, plus transferred to different answering machines until finally a person picked up...

kaleem basha

Worst Customer Service. Spoke to a person name Tran Tim from this location. Very bad experience.

Michael Broido

Usually crowded. Great service. Just opened a new express line for license tag renewals.

Christopher Conover

Make sure to ask for Joanne in the travel department. She is the absolute best.

GsxrMan 2k8

Excellent customer service, ridiculously short wait time. Great service