AAA Providence Headquarters

Category:	Insurance Agency
Address:	110 Royal Little Dr, Providence, RI 02904, USA
Phone:	+1 401-868-2010
Site:	aaa.com
Rating:	4.5
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed

Location

Photos 13

Reviews 53

Tricia Stone

HORRIBLE!!!!!!!! I called because i needed a battery. I asked for pricing on the car batteries, i was told by the rude woman that they do not give quotes over the phone for a car battery. When I inquired as to why there are no prices I was told that its because the "tech" has to asses the situation, and different cars use different sizes. ( which I am well aware of) This is puzzling to me, a person can call ANYWHERE that sells batteries and find out a price as long as you know the year make and model, But AAA would rather lose a sale, & leave people out in the cold. Needless to say, i will not be purchasing my car battery though AAA. its questionable weather or not I will consider renewing my membersip

Danni Aldrich

I had a fabulous experience on March 7, 2015. The staff were courteous and friendly. They assisted me in completing the necessary paperwork to renew my license. I had my younger brother (5yrs old) at the time which normally promises a hellish experience. The staff were polite to both of us, suggested where I could grab a Disney brochure to entertain him as well as patient with me when I had to split my time between answering AAA questions and attending to him. Best of all it was FAST which is more than I can ever say of renewing my license at the DMV.

Gerry Fontaine

I was very disappointed when I went to renew my registration. I have been a member a long time and I probably will not renew my membership next year. I had to stand in a long line of people, most who were not a member because AAA decided to help the state with their ongoing problems at the DMV. AAA should have had two lines, one for their AAA members who pay for the services and one for those who were not members. Customer service was not in the best interest of their customers for sure!!

George Doyle

Service for our Trip was most Rewarding. The gentleman who took my requst was very helpful, and suggested other items that we might be able to use while Traveling. Although it was a Last Minute request...he promised it would be available to Pick Up in a few days....it was. When it was picked up, a young lady behind the counter could not have been more abliging and pleasant. All in All...everything went well, and had more than enough Info. and Maps to make the trip enjoyable, and w/out Stress!

robert duquette

I recently went to the Triple A Headquarters in Providence to renew my drivers license. The experience far exceeded my expectations. I was greeted by a friendly director and sent to the counter to renew my license. The customer service person, Rosa, was courteous, efficient, knowledgeable and fast. I was out in no time with a temporary license and just this service alone has convinced me that being able to have DMV services far outweighs the cost of my dues. Keep up the good work!

Maryanne Bayless

When ever I go into the office I am met by pleasant workers who all ways have a smile on their faces. They make you feel like you are the only person there. I recently had to have road service. I had to have my car towed. The gentleman was very polite and curtious.. The wait was shorter than what they had said in the beginning. I am very happy that I have a AAA membership. I also use the pre-paid American Express card it works out wonderfully. Thank you

Liz Parks

Went to the AAA headquarter on 10/12/16 and had a great experience! The line was short and the woman who assisted us, Nancy, was fabulous! She was very nice and funny. Nancy went the extra mile to help us with an additional EZ Pass issue while we were there as well. It was so much more convenient than the DMV! I definitely recommend joining AAA and taking advantage of all of the services they offer at the Providence branch.

Hrant Tatian

We are planning a trip to Lake Placid so I called AAA and requested a triptik and maps. The person I spoke to was very polite and thorough. She asked about all my needs and told me that I would receive the maps in a few days. The very next day I got an email saying that my maps were prepared and would be sent out that day. The next day I received the maps which are a great help. Very quick and efficient.

Donna Perrotta

After arriving on the day before Christmas Eve I took my turn in a long line to buy movie tickets. However, the employees were fast, efficient and friendly too. This AAA has always been a great experience - I also recently inadvertently allowed my registration to expire and they were equally efficient - much more pleasant than the RIDMV! Thanks AAA! Happy New Year!

Michael Herman

Recently I stopped at the AAA Providence Headquarters and asked a clerk to help and get me some information on Woodstock, VT. I needed it for the planned trip to this area. A clerk was very polite and offered me a Took book and maps on Vermont, New Hampshire and Maine. This literature was very helpful and I used it during the trip. Thanks for the help.

Rose Nonginthirath

We went into the Royal Little Drive location to renew / upgrade our AAA Membership. We were helped by Ryan and he was great. He was very knowledgeable and helped us upgrade from basic membership to a PLUS membership. He made it very easy for us to change and he made sure we understood everything completely before we left the counter.

John Baxter

The day was dreary and rainy, but it brightened when we got top-notch service and treatment at AAA headquarters. All answers and needs taken care of, as usual. Whenever we need anything done with registrations, we start with AAA. Usually we need go no further except out the door, contented customers!

John Campo Jr

Went to renew my license recently and found the experience far more pleasing than the Registry of Motor Vehicles. There was, at first, a bit of confusion as to what line to stand in, but a worker came by asking if we had all the correct paperwork and assured us that we were in the correct line.

melanie M.

I was very pleased with my visit @ the AAA headquarters . It was excellent . The staff went the extra mile to help me with an issue that been bothering me for years now . They made it so simple ; made me wonder why the other services were giving me such a hard time .Bravo !!! AAA

Karen Scott

I mainly use the AAA branch for DMV services. I was extremely pleased with the service I had last week, they were knowledgeable and did everything they could to help me with registration of my vehicle. I have found this to be consistently true over the past several years.

Eric Kenneth Brown

I decided to try AAA for renew my tags for my car and it was a heavenly experience compared to the DMV. The line was short. The agent took care of me and settled the entire transaction in less than 15 min. I had planned a half day to take care if this. Bravo!!!

Michelle MacIntosh

I went in to renew my license and was IN and OUT in less than 15 minutes. To me, the registry services alone are enough to justify my yearly cost of AAA. Of course I use it for other reasons, but not having to spend the whole day at the DMV - ROCKS! Thanks AAA!

Madlin Severino

Took care of renewing my car registration and AAA membership in less than 10 minutes. The attendant was great and very helpful. Luckily we were eligible for upgrade with AAA so took advantage of it as well. In four years with AAA have never had a bad experience.

Michelle C

I went to purchase the AAA travel show ticket and it took so long, they were not prepared to sell any tickets because it was not even in the system. What I assumed would be an in and out experience turned out to be at least a 25 to 30 minute transaction.

Stephen Platkin

The Customer Service was totally cool on my visit to AAA. She was very pleasant and laid back and fun to interact with. She had a lot of knowledge and was eager to go out of her way to help me. I enjoyed the visit and the fantastic customer service.

Maria Canton

I was very satisfied with the service I received during my visit at AAA Providence Headquarters. I went there to renew my license and everything went without any inconveniences. Staff was very helpful and courteous.

Kristen Alden

Went with both my daughters, I got a license renewal my youngest got Insurance for the first time, and my oldest got a trip tick for our girls road trip.......all this done in about 1/2 hour. Great job!!!! Thanks!!!

Jonathan Brumberg-Kraus

I renewed my vehicle registration here, and the staff were very courteous and extremely helpful with the required form. I did not have a long wait, and so, all in all, was quite satisfied with my experience at AAA

Tammy Sarandrea

Just delivered food to a lousy tipper there. I was surprised because usually the staff is really good about tipping which is great because I only make $4.50/ hr. Anyway, thanks Sarah Dalpe for the .24 cents.

Corvah Akoiwala

Service was courteous and speedy probably due to under crowdedness. Got what I wanted and was out in less than 10 minutes. I hope others can receive the same service at all times. Keep up the good service.

Cheryl Hawes

I raced in just before closing a couple of days before Christmas and was treated with the utmost courtesy and was not rushed or made to feel I was holding anyone up. Thank you for your continued service!

Robert Zorabedian

AAA has been by my side since I bought my first vehicle. Not only are they there when you need roadside assistance but they offer significant savings through their partnerships with many other businesses.

Melissa Curley

AAA is a must have with the added benefit of registration and license renewal - done in less than 15 minutes which beats taking a half-day off to go to RI DMV. The staff is always courteous and efficient.

Robert P. Davis

There was a long delay, as 2 agents tried to solve difficult issues with prior clients. Otherwise it was the customary helpful and cheerful service, vastly superior to that at the Registry.

Aidan Douglas

Got an email pushing a political agenda to vote no on question 4 of the ballot. Why on earth would I want a business to push their political agenda on me? Cancelling my membership.

Oscar Mejias

I went to AAA to renew my vehicle registration.The lady who attended me was very nice and attentive. Excellent Service in a very short time. I highly recommend AAA !!!. Thanks

Paula Habib

I am a relatively new member, (only two months). AAA is so good; I am wondering what took me so long to join. They just make everything so easy for me. Thank You AAA.

Neal Costigan

I utilized AAA for a RI Registry of Motor Vehicles transaction. My experience was a very positive one. The personnel was friendly and helpful.

Jerilyn B

Went to renew my license. It was a quick a painless experience. Helpful information was given to me as I had to make a few changes, etc.

Beth Mazor

This branch is very convenient. The lines are never that long, certainly not like the DMV. The people are all courteous and helpful.

Gregory Elliott

The staff made it easy to plan our trip, explaining everything in detail and giving us the information we needed to make it better.

Tom Hale

I recently visited the AAA office to renew my License, my wait time was only 10minutes. The associates were courteous and helpful.

najam zaidi

-I had a expired Registration with some error in renewal- They had it solved withing minutes. AAA is very consumer friendly.

Gary Nahabedian

Grethel was great servicing my car loan. Working with AAA staff like Grethel is a pure joy. Gary Nahabedian

Lory J

It was very easy and quick to renew my registration and pick up movie tickets staff was very friendly!!!

Jeanne Cohen

Customer Service at the Providence Branch was excellent and very helpful. I think they do a great job.

portagee dosage

Every time I come here these guys are very professional, kind and fast thanks for not being miserable

Prov Sec

Excellent! I was in and out in a few minutes because there was only one person ahead of me in line.

Nestor Llanos

Im here in RI for 4yrs my experience with AAA is excellent in renewal license and services road.

waseem mutair

fast easy .customer over satisfied .never I say sorry for joining AAA thanks for every one

Tony Perez

Mmmm I liked this is the best place to help us. .to. Renewal License end registration. .

Napoleon X

Fantastic AAA customer service by a friendly and helpful staff made it easy in and out.

Alvaro Giron

All the service staff are very good and very nice first class quality service.......

j fonz

I needed some new passport photos. I was in and out in no time .Great service.

Fernando Chaves

I was very pleased with the service, the staff was very courteous and helpful.

David Mazza

Awesome service on vehicle registration. Much faster/easier than DMV

Ruthie Raposo

I love this branch. They are friendly, help, and so proficient.

Tina DeLaive

Renewal of registration, I was in and out with 10 minutes!

AAA Providence Headquarters

Location

Photos 13

Reviews 53

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