Category: | Insurance Agency |
Address: | 17395 17th St #F, Tustin, CA 92780 |
Phone: | +1 714-544-5720 |
Site: | statefarm.com |
Rating: | 5 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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BARRY COOPER
I was with a State Farm agent from 1993 to 2008 and during that time, I owned several rental properties and numerous cars but not one time did I ever have a chance to meet the agent face to face, go over options or even find out what my coverage included. It was around 2009 when I began my relationship with Mark and Leah Hill in their Tustin office. I had a few incidents with vehicles, property issues and just questions about coverage and Mark and Leah not only took my calls but they took ample time to explain coverage details, process of how an accident claim is filed and followed through etc.... I THINK MARK IS A THROWBACK TO THE DAYS WHEN A BUSINESS PERSON VALUED HIS CUSTOMERS AND WAS NOT ONLY SEEKING "JUST ANOTHER CLIENT". I recently visited Mark and Leah because I was adding my 18 year old son to my policy and wanted to drop off the papers in person. Mark came out and greeted me and said "tell me about your kids" and from there he ended up showing me different types of coverages, we looked at some things I had concerns about regarding my home policy, talked about credit protection and after over an hour I discovered that there were so many things I DID NOT KNOW about my insurance and how many things were available to me at such a minimal cost. Mar my son Nathan to come up to the office prior to departing for college so he could explain things regarding driver safety, what to do if there is an accident and how to handle everything. WE ALL NEED INSURANCE AND IF YOUR ANYWHERE NEAR TUSTIN OR EVEN ORANGE COUNTY, I SUGGEST YOU GIVE MARK A CALL BECAUSE I FOUND OUT "HE IS NOT TOO BUSY TO HELP" Barry W. Cooper Tustin
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Debra Freeman
I have been with Mark Hill State Farm for about 11 years now. I have just recently had to put in a claim for my car and Mark has gone above and beyond to help this process go through. The staff are very efficient, thoughtful and helpful. I do most of my business with this team on the phone as I live in Riverside, CA it is so convenient to be able to handle everything over the phone. Tori is normally whom I speak with and she is always helpful, courteous and very efficient. Tori like Mark will go above and beyond to help answer any questions you have, or can track down information that you need. The entire team are very helpful and will do anything they can to help you out. As an accountant I have referred many of my clients to Mark Hill State Farm Insurance, due to the outstanding proficiency of Mark Hill and his team I will keep on recommending people to switch to them.
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Angelina Herman
Mark, Leah and Tori are AMAZING. I have known them for almost half my life and as I have grown through adolescence to adulthood they have helped me protect and care for my family and future family. They legitamately know and care about every customer, saving them money and making sure they have taken care of all the details. They work through many options and teach about insurance at the same time. For 13 years they have supported me through life blunders from a cracked windshield, child safety seats to accidents and educated me each time I visit the office. Choosing Mark Hills Statefarm Agency will be one of the best decisions you could make. They CARE! I look forward to the next 13 years
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Kristy D
If I had to choose one word to describe how I am treated having Mark Hill and his staff for my Auto, Life & Renters Insurance agent I would say “FAMILY”. Whenever I have called with questions about my policy’s they always remember who I am, something you just don’t really see anymore I’m not just a policy number I’m a person they always ask about my kids and how they are. When I was an unlucky person involved in a car accident when I called them they were genuinely concerned about how myself and my daughter the passenger in the car were. They walked me through the process of how the claim would work. They made something so stressful…Stress free for that I will forever be grateful.
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Tage Peterson
It is rare to find an insurance agent such as Mark Hill and his wife Leah who care so much about their clients. Their entire office is fantastic about providing extraordinary service and making sure you are well taken care of. Having been insured with Mark Hill for many years now for my automobile, home, life, and umbrella insurance, I can honestly say that they really care about making sure you have your insurance needs met and are extremely knowledgeable about insurance. I would highly recommend giving them a shot at your insurance. You will not be disappointed!
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Andrew Pye
Mark and Leah and the whole office are so great to work with. They will make you feel like family and make sure you understand everything before you leave. They speak honestly and openly about products and options. I always leave feeling like I have made the best choice and never feel pressured. They give the most personal attention and ample time to.each and every one of their customers.
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Kim Edwards
I have had my insurance with Mark and Leah for years now. Their service is what everyone would want and more from an agent. They are kind, caring and go out of their way to do anything they can for their clients. Any time we have needed them their response is immediate. I am so thankful we have them for agents!
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Dennis Horton
Mark & Leah Hill have been serving our business in Tustin, CA for over 10 years. We have our office, personal and automobile policies with them. Their entire staff provides amazing customer service with a smile. They really care about their clients and it shows in every interaction with the team.
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John Beech
Mark & Leah Hill took the time to LISTEN to my concerns and guide me in the right directions. Having my house, cars and motorcycle insured through them has taken the ache out of the headache of searching for one company that fills all your insurance needs.
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Carmen Gutierrez
Mark, Leah and the rest of the State Farm staff are fantastic! They are always so nice and helpful. Always going above and beyond to help with my insurance needs.
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Ricardo Esquivel
I highly recommend Mark Hill to anybody who needs or is changing their insurance agents. The staff is AMAZING!!!!!
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Brian Adkins
Been a client for long time. Mark, Leah and Tori have always provided excellent guidance and service.
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julia venegas
Great honest people, very helpful!
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Rachael Sproles
Theres noone better!!!!