|Address:||4200 South Blvd F, Charlotte, NC 28209, USA|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed|
Mrs. Santos provided great assistance and she was not even my agent. My agent was busy and she offered to help. She helped me all the way through cancelling my policy due to moving out of state. She had to make other phone calls and called me back in a timely manner with answers. She was persistent and quick throughout the entire process. Most of all, she was patient and made me feel like I was important and also made me feel like I was in good hands due to her confidence over the phone. Mrs. Santos, if I could high five you in person, I would :)
I call at Latorres like I was calling a friend. I forget to tell them who I am but as soon as I do, everyone of the girls, already know my account. Alejandra, Catherine, Sherly, they speak to me like a friend and they are looking out for my best interest. This must be a requirement because Karen was able to save me as much as 50% what I was paying before! Very grateful for this team.
My wife got her new health insurance here. Catherine is very nice and helpful. My wife got pregnant and will due in July but her cobra insurance will be ended at the end of June, so it was a problem for us to get the insurance to cover the coming medical bill in July. Catherine helped us to get the insurance that we want. Thanks for her kindly help.
Catherine Hoyo Mu assisted me in my auto and health insurance. A smart move done by me because she has helped me saved about 50% of my auto insurance! My first health insurance is with Catherine as well! Definitely the person you should look for if you are searching for a professional and responsible person for your insurance!
As a business owner, we need protect our investment and employees in every way possible. I tried about 50 insurance providers in several States and they all denied me coverage because one simple endorsement. Catherine and Sherly answered all the toughest questions and handled my case very professional. Highly recommend!
My agent is Catherine Hoyo, she helps on all my insurances. I got my car,life and house insurances from her. She is very reliable and always provides me the best services. Whenever I have questions, she always responds my calls or emails within a timing manner. Very professional. Strongly recommended!
My Agent is Alejandra Torres, she has helped me with my auto and home and explained to me in detail every time I have a question, she makes you feel comfortable, I have a great experience every time. I will definitely recommend her and Latore Insurance @ South Blvd
Excellent customer service.. Catherine Hoyo & Sherly Santos helped me with my home insurance...I will definitely recommend La Torre insurance..