|Category:||Auto Insurance Agency|
|Address:||105 Quarry Rd, Downingtown, PA 19335, USA|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed|
Horrible service and even more horrible management! Here is my experience. I made an appointment one week ago for today’ inspection and oil change. I dropped my car at 8:30AM and asked the service person how long it would take. He told me about 3 hours because there was one car before me. Until 2PM, nobody called me, so I called them. Someone told me that they were working on my car and they would call me soon. At 3:30PM, a guy called me and told me they could not take care of my car today because they had a lot of jobs. Gave me two choices, either drop the car on Monday or pick it up without any service. When I picked up the car, I requested to talk to their manager. The manager was even more ridiculous. He defended themselves every hard (like they had a lot of work today and asked me to drop my car on next Monday again) and even no a single word for apology. I felt I already wasted a whole day and no need to waste any more time on that useless discussion. Therefore, stepped out immediately. Won’t enter that door again certainly.
This place is not part of my AAA club but the staff went totally out of their way to help resolve my problem.
No problems ever, courteous staff, affordable prices, clean repair and customer waiting areas.
Insurance good. Service $ much too high. Inspection needed unnessary repairs
Very friendly helpful staff as I purchased some tickets through them.
Friendly and cheap place for car repair, insurance etc.
Thorough service done in a timely manner.