AAA Central Penn

Category:	Association or Organization
Address:	2301 Paxton Church Rd, Harrisburg, PA 17110
Phone:	+1 717-657-2244
Site:	centralpenn.aaa.com
Rating:	4
Working:	9AM–5PM 9AM–5PM 9AM–6PM 9AM–5PM 9AM–5PM 9AM–12PM Closed

Location

Photos 16

Reviews 23

Maria Delaney

I recently took a Western Mediterranean cruise which I booked through AAA. Our group consisted of 6 individuals, 2 of whom booked through Lancaster and were very pleased with their AAA rep. My friend and I were the first to book through Harrisburg. We experienced several problems which we were not happy about. The first was that our tour rep Penny told us we needed to check in at the airport as a group for our boarding passes instead of arranging them and our seats for us. The 2 people from Lancaster were already checked in and had seats assigned together. When we arrived at the airport, the 4 of us from Harrisburg had to check in and take whatever seats were available on a full flight. Needless to say, none of us sat together and my seat was row 36 aisle across from the restroom on an overnight flight. Needless to say, I could not sleep. My travel partner was in another row toward the front of the plane. The other two passengers(mother and daughter) were also separated. The next issue was our dinner seating on the cruise. Again we were the first to book our cruise and fill out our paperwork. We requested anytime dining and we were assigned early seating. This caused a problem because we had booked several excursions which would leave us no time to return and prepare for dinner. When we tried to change this on board we were told that 1500 people signed up for anytime dining and there were only 500 available spots. Apparently, our AAA rep did not process the paperwork on a timely basis. The 2 from Lancaster received their request as did the other 2 people from Harrisburg. Thanks to continual tipping and persistence, we were able to sit with the Lancaster travelers at their seating. In the future, I will not be using the Harrisburg AAA.

Joan E Gorenc

Dave hash was to have trip tic ready..not done..come back..no way...if not for Angela Brooks would be zero for this location...she got trip tics..said ten minutes..took much longer..I missed an appointment during to d hash..receptionist was very kind and attentive......apparently you have to check on trip tics before picking them up because d hash did not follow up on his job..my membership helps pay his,wages..he is over paid......I will not deal with him again...zero for hash....and that is nice on my part....I have other thoughts that are not nice enough to put hete

Wendy Hughes

We booked our trip to Dinsey for the first time going with my family and the agent I had was fantastic!! She helped me through the whole process. She gave us very helpful hints to see everything at Disney for the first time. It was also convenience that you can book and pay throughout the year for your next years vacation.

Barbarie Eastman

Very wonderful experience I had to get a paper certified and the lady was really time there I was really shocked thank you very much cuz I really needed my birth certificate so if you need any help come to this place Triple A

John Martin

Great staff great service and they can talk care of all your travel needs insurance needs pen . dot needs and you can not beat their roadside services. Membership is worth it. ..

Stephen Michelone

Fast and courteous service with true concern for value. These folks suggest means of saving you money in ways you would never imagine.

PJ Clark

Decent service for AAA members but they make you wait (10 - 20 mins) even when they are not that busy. No idea why they do this.

Whitney Orozco

Always a great service and as long as your a member! Customer service has always been friendly and very assisting.

John Yokemick

89 degree weather and my son is on his forth hour of waiting for a tow truck. Sad customer service.

Gary Brown

Usually good for your trips or discount tickets to park or hotels as well as directions for trips

p belcher

Excellent service. Make sure to say hello to Susan at the receptionist desk.