|Address:||1605 S Chestnut St, Lufkin, TX 75901|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed|
My husband and I have used Jay Jackson’s State Farm Agency for three years. His office came highly recommended to us from friends and family. Jay Jackson’s State Farm Agency has a small-town level of care with the backing the largest home and auto insurance agency in the U.S. For the last two years that we’ve been with Jay Jackson’s State Farm Agency, Benjamin Honeywell has been our agent. We’ve been satisfied with his level of professionalism. We also appreciate that Benjamin Honeywell is highly involved in the community. He attends local Chamber of Commerce events. He is a board member of the Young Professionals of Angelina County. He is a youth leader at St. Andrew the Apostle Catholic Church, as well as being involved in several civic organizations. He’s upbeat, humorous, and friendly demeanor make for pleasant office visits. Whenever we’ve needed to add something to our policy, he’s arranged a meeting with us promptly. We would highly recommend him to others.
Claim # 59-1462-2kd call me about your customer service and how it takes 2 weeks to get answer or even a call back you tell us that some one will be here to look at damage to my vehicle that your policy holder was at fault and then dont follow through or even a call to see if your inspector ever in came to inspect vehicle. Im in customer service im graded by survey daily i normally dont down anybody in customer service but this is unexceptable. JAY JACKSON I NEED A CALL SIR!!
Disorganized, unable to give correct information regarding plans and payments, high turnover rate with agents (spoke with two different agents before speaking with Jay Jackson directly to get plan in place.) Once plan was in place and claim was made, payment information regarding plan was completely different then what was explained when taking out the insurance policy. Would not recommend!
Jay Jackson and his staff at State Farm Insurance in Lufkin, Texas are great! Jay and each of his staff members are friendly and professional when assisting me. I recently worked with them on a life insurance policy and they were very helpful, providing assistance and timely handling of the policy. Thank you Jay Jackson and staff!
What an awesome experience! Lisa McGowan-Smith extended great customer service working on getting the best insurance at an affordable price and has continued to follow up with us. Mr. Jackson also came in and greeted us. An overall AWESOME experience!
Ben Honeywell did a great job, helping review my insurance policies. He looked at my current policies, and we were able to get better coverage at lower price. Overall, it was a great experience working with Ben and the agency!
Jay has a heart for the people. He goes above and beyond to make sure you are taken care of and clearly understand the different insurance options and works toward the best coverage for your budget. Always a happy welcoming.
Jay and his staff are great, if you are looking for an insurance agency in Lufkin TX that will truly help you protect the things most important to you. Give Jay Jackson and his team a call you will not be disappointed
Fantastic customer service and a very warm atmosphere! Ben took his time and made sure I understood everything and got the best coverage specific to my needs.
Ben Honeywell was extremely helpful and made me feel like my time was well spent! Jay give Ben a raise!
Jay truly cares about taking care of his clients, if you need insurance give them a call for a quote
Jay is a great guy. He and his office are always willing to help whenever I call! Thanks Jay
Ben is very helpful and Jay Jackson state farm always goes above and beyond to help out.
Wonderful service and Great people! I would recommend this office to anyone!
Jay is a rock star. He is the best auto and home agent around.
Ben Honeywell is very helpful every time we visit!
I always have a fantastic experience!
Great customer service!!