Personal Express Insurance

Reviews 10

A

A Private User

I had a claim 3 years ago, My GMC Truck is a 2006 it was stolen the joy ride left it wrecked and damage to the front and back the rear axle was replaced but not the rear axle housing. I asked Express to total the truck and they reissued me and reissued me it would be like new. I started wearing tires quickly and I have documentation, then I got called out of the country to Kuwait for 2008, when I got back I was still wearing tires quickly so I went to GMC they did a visual and said something was wrong but did not tell me exactly what it was, So I went to an independent company and they charged me to check the alignment and under carriage. The rear housing was bent, when Express Insurance Rep David Weldin (Sequoia Insurance Company) looked at it all he can tell me is that it is past the statue of limitations. My truck was not completed till after 2/10/07. I was told the Date of loss starts on the day the claim was opened, but I have a letter from Express stating the Date of Loss was 1/27/07 over a month later. Bottom line Express will not stand by their customers for the long haul, so DO NOT let them fix any vehicle close to being totaled make them stand up for the coverage they are supposed to provide. Peter Castro, Bakersfield CA

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PJ

pj kurtze

I wish I would have gone on reviews on this company before signing up with them. They are the worse company I have ever dealt with. They change their story and price so much and they lie a lot. I cancel with them and they still try and get money out of me. Needless to say it went against my credit which I fought hard to keep my credit clean. DO NOT GO WITH PERSONAL EXPRESS YOU WILL BE SORRY!!!!!! Once they said the price of my insurance was great then I got it in the mail and it was $30 more than what they said in the office. Beware talk is cheap!!!!!!!!!!!!!!!!!!!!!!!

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MA

Maria Garza

not record of accidents, not dui, we add a driver still military active and was said to us we suppose to have discount for that instead of that increase $120 to $220 all those ladies have amnesia and charges change up 100% not student discount not military active discount, not goo driver discount send the payment by USPS mail and USPS check and Express Insurance lost it

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DE

Denise Showers

I will never do business with this company ever again! Horrible customer service. My daughter was in a car accident and it took them 4 months to address the claim.

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JO

Jose Uribe

Great prices and better service! The agents are friendly and helpful and they saved me and all my family a lot of money. LOCAL ADVANTAGE!!!!!

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SH

Shannon Whitaker

The employees are friendly , the prices are low, and they go out of their way to make sure your needs are met

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MA

Matthew Lanzer

Worst experience with Insurance EVER. Makes Walmart insurance companies like Geico even look inviting.

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NA

Nathaniel Hodson

This place is awesome! Cheap rates and an awesome staff!

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A

A Private User

Applied in person, never got a call back from Cathy.

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SA

Santa Barbara Tutoring

Great, prompt services

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