|Address:||335 Providence Hwy, Westwood, MA 02090|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed|
I love AAA. Aside from the sense of security it provides in the event something happens to your car, it has so many other benefits. I take advantage of the discounts as much as possible and when I go to a musuem, aquarium or a hotel, one of my first questions I as is "Do you give a AAA discount?". Most times the answer is yes! I love it so much, we gave AAA memberships as presents. I also took my daughter there for her passport pictures which were free. The staff is wonderful and extremely helpful. At Christmas time, the line was long, but it moved quickly and the customer service was the same high level it always is!
If all of my interactions with service/support/sales staff were similar to the one I had at the Westwood AAA branch, I would be one happy camper. We purchased tickets to Six Flags, found information about tickets to cinema, received directions to various places, coupons and more. Much more than we came to ask for! Thank you for a great experience and for the day of fun for myself and my 8-year old who had so much fun, we will be going to Six Flags many-many-many more times!
I had the most wonderful l experience at the Westwood AAA office. Renewing my drivers license was easy and conducted by very experienced and kind, cheerful providers. It is a joy getting this done at an AAA site. We are so lucky to have this so close to our home. Going to the RMV is a nightmare and if it can be avoided by using AAA, it is well worth the annual fee for membership. Thanks yor team for a ob well done and greatly appreciated. Judith B. Alpert
First let me say that I found the staff to be very friendly.I found two issues that could be remedied easily. Place a prominent sign at beginning of line that there are forms that need to be filled out before you wait in line. The other issue for me was finding out that the AAA RMV Office do license renewal,as listed on the mobile website,but they do not do C,or CDL Commercial licenses which is not mentioned under what the office does do.
Staff are always pleasant and respond quickly to questions and needs. Recent visit for a trip to Orlando for help for airline tickets, automobile and hotel. Hertz car was a good deal. Few airline times were offered, without explanation. She used the AAA book to find hotels, did not have recommendations for hotels and activities. I was hoping such a popular destination would be well known to AAA staff. Overall, we got a good trip plan
When I go to AAA in Westwood, I am usually buying movie tickets. They make great gifts, and are nice and lightweight for mailing. I also love to get a "location" book when I am planning a trip out of state. When I asked for a California book recently, I was also offered a map, which will come in handy when I visit, and already has helped with my planning. The people at AAA are always friendly and helpful.
I went to renew my license. I was prepared for it to be an all day affair, just like the DMV. Not even close. I was in and out in five minutes, served by an incredibly pleasant woman (whose name I wish I got) and was just amazed at the speed and level of service I received. This service alone makes the AAA subscription worth it!!
AAA Westwood was wicked convenient. I went there to renew my over 21 drivers license and was able to retake my picture, do my eye exam, and skip out on the RMV lines! I am extremely satisfied with the customer service. The woman I worked with was very friendly and kindly let me retake my picture until I was happy with it. (:
Recently got stuck at a location away from home area. AAA was prompt (within 1/2 hr) with courteous service and was provided with the battery service. Price was very reasonable and I am extremely satisfied. Thank you AAA for now having the batteries available with Road Service call, and not involving towing, etc.
I went in for a license renewal on last Friday afternoon. I already had the paperwork filled out, but the reason I had to go in was for the eye test. It took 10 mins or less from start to finish. I am very happy with the service from AAA and would definitely come back and recommend them to others to go here.
I go to AAA for movie tickets quite often, with the cost of movie tickets at the box office today the discounted price you pay at AAA is a great savings, especially when you are bringing a few kids. The AAA staff at the counter are always pleasant and willing to help. SO! Go see a movie.
Always a pleasure doing business with the staff at this location. From planning trips, passport needs, insurance needs, to discount tickets I have done it all with this branch and the customer service is always excellent. The folks that work here are kind, courteous, and very knowledgable.
As Always. Super Great service. Everyone are more than helpful. very friendly. its no wonder why its always so busy. but they are fast. wait time is faster than getting your coffee .I sometimes when passing by the westwood branch I would stop to say hi. and thank them.6 stars. see you soon
I always have a good experience when I go to the Westwood branch. No matter how busy it is they are always helpful and pleasant. I recommend AAA as a whole, and the Westwood branch when you need movie tickets, American Express gift cards, travel assistance and transactions with the RMV.
I was very pleased with the experience I had at the Westwood office. The person not only helped me renew my membership but also went out of her way to help me plan a short trip to a city I have only visited a few times and definitely needed her advice. I was in all a pleasant visit !
Really fast way to renew drivers license and registration for AAA members. I needed to renew my license and had very little time. I drove to the nearby AAA in Westwood and waited three minutes before someone assisted me. Five minutes later, I had a renewed license.
We stopped by to have new passport photos taken in order to renew our passports. Staff was friendly, professional and took extra care to ensure our photos were clear and presentable for our renewals. Very pleased with the service we received at this location!
I have been a member since 1980 and rate the road assistance 5+ stars. Recently, we asked for some help planning a trip to Washington DC and was given some books and sent on our way. Not what we were looking for. Minimum help. This was a first though.
great experience. The lady that I dealt with was very helpful and knowledgeable. She gave me all information with explainations about different policy plans and how the transponder works Other visits were great also, efficient without you feeling rushed
Excellent service.....maybe that is why I have been a AAA member for 51 years! The Premiere Account would be the way to go.....so many benefits, plus an American Express debit option. The Westwood Office is especially helpful with really great people.
Thank you Donna, The Staff did a great job. Nice and easy in and out. Having the RMV right in house is a big Plus. The last Insurance company I had, had me go back and forth to the RMV just for a stamp and then for initials. Thank you Bob
Always receive great service here. Went recently to arrange a car rental. The associate who helped us was great. She was welcoming, efficient and patient. Looking forward to being able to renew my license here rather than the RMV.
He arrived VERY quickly after I called AAA when my tire went flat and I had to pull over to the side of the side of the rode side. He was very professional and changed my tire FAST. I am grateful.
Every experience with AAA in Westwood has been prompt, efficient and pleasant. The staff are very capable and extremely courteous. That office sets the standard high and achieves it every time.
went in to get a few books and maps. Was in and out within two minutes and the lady that helped me was very friendly and wanted to make sure we had all we needed. Thanks AAA-Westwood Staff!!!!!
This is by far the best place ever. The customer service is phenomenal. I wish more consumer based stores and companies placed their customer service skills as high as AAA Westwood does.
I was going on s trip out of state and The Westwood, MA branch of AAA assisted me with maps and to get an EZ Pass to make traveling easier. They always do a great job.
Very friendly and nice people in the office. Too bad its hard to find that these days!...and oh ya, great price on my tickets to Canobie lake Park. My kids had a blast.
Outstanding service. No wait time. Was in and out in 7 minutes with a new auto registration and a title on order. So much better than going to the RMV. Love AAA!
Travel Service Leslie was great. She is professional and fun to work with. She got my daughter and me a great trip at a good price even during a holiday period
Went in for passport photos, they very helpful and quick to get everything completed. Pleasure to work with them the ladies behind the counter always helpful
I went to the Westwood AAA for y license renewal. The process was fast and the staff were courteous and friendly. What a difference from going to the registry!
I had a wonderful experience at this location. I was greeted right away and the nice woman that helped me was very helpful and answered all of my questions
Very pleased with the experience! We go there every year to renew our international driving licenses and the people there are always polite and very helpful!
Could not have been better; in and out in 15 minutes for license renewal; agent was courteous, helpful and polite; SO much better than going to RMV...
I am really happy to have such a wonderful service so close to my house. I am member since 1983 and always know how reliable and helpful AAA staff is.
Great service - everything I had ordered online was ready to go - and they were quick to provide extra services that morning when I stopped in.
I went in to renew my license. I was in and out in probably no more than 15 minutes. A far cry from my experience at the RMV. A great service!!
I went in for a license renewal and was amazed how quickly, efficiently, and pleasantly this was done. I was in and out within 10 minutes!.
Very helpful planning our route and making reservations with the motels. It was a pleasure and very efficient. Charlotte Mastromatteo
I went in to renew my license. I was in and out in about 10 minutes! I was serviced fast and efficiently. It was a great experience!
AAA Westwood were immensely helpful during a recent out-of-state breakdown that my son experienced. Very happy to be a AAA member.
A+ experience, went to renew my license and it took maybe 15 minutes. Staff was friendly and I did not have to set foot in a DMV.
Stopped in to get my licensed reviewed. So easy! Forget the RMV, I will always go to AAA! Thanks for making me laugh ladies!
Not helpful at all. Would not recommend this branch. I had a bad customer service experience that could have been easily avoided.
Staff is really nice and helpful. They helped us exchange currency, get maps for our trip, and told us about AAA discounts.
service was fast, quick and easy. no wait time people in office very personable and efficient would recommend to anyone
I went to renew my drivers license and was done in about 15 minutes. excellent service including new photo if needed.
very easy, no wait, (sue) was very helpful, and very professional. got exactly what I went for without any hassles.
I went in to buy Canobie Lake Park tickets. I was in and out in less than 5 minutes. Very helpful and pleasant.
Well run office.Friendly professional woman at counter made renewing my membership a breeze. Convenient parking
Customer service was very friendly and helpful in providing maps and tour books as well as local knowledge.
I went to do an update on my address on my insurance and the process was fast and easy. Thanks Ty!
Your staff is terrific. Your representative helped me and answered all my questions. Thank you.
The people at the Westwood AAA Rock. Especially wonderful experience renewing my license!
Excellent customer service. I would rather deal with AAA than RMV any day of the week !!!