Healthgram

Reviews 9

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Denise Kilgo-Martin

The worst customer service of any company! They charge each person on the plan over $14,000 a year and then refuse to pay claims and when given additional stuff they demand they still refuse to pay! We had items pre-approved and then after submitting them, they refused to pay saying it was not covered in our plan! We know of serveal other people who had the same exact items that where claimed and they did pay it so its absolutely not done the same across the board! We sent them a certified letter to dispute the failure to pay and since then, they have refused to pay almost every claim as a retaliation measure it seems! DO NOT LET YOUR COMPANY USE THIS COMPANY FOR ANY KIND OF INSURANCE SERVICES!!!!!! EVERY EMPLOYEE WILL BE CHARGED TO MUCH AND HAVE TO PAY AN ADDITION $4,000 OUT OF POCKET PLUS OTHERS THAT ARE NOT PAID (WE ARE AT ALMOST $10,000 IN A YEAR THEY HAVE REFUSED TO PAY!

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Kelly Dawson

I work at a dental office and by far this is one of the worst companies I have ever had to deal with. Most of the time, you cannot get through to them when you call. When you do finally get someone, they will only give the information that is on the website which you HAVE to sign up for. They cannot confirm basic information and the 2 representatives I spoke with were borderline rude and talked to me like I was a child. It actually took me 3 days to get the information I have now due to poor contact. Do not use this insurance if you have a choice.

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E K

Although I have only been working for Healthgram for a short time now, I can easily say that this is one of the best companies to work for in the Charlotte area. It is an awesome feeling coming to work everyday knowing that I am surrounded by people that are willing to help me and push me to be better. It is also great to work for an employer that sets the well-being and health of the employees as a high priority by offering onsite fitness classes and a fun and interactive Healthy Lifestyle Bonus Program.

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Chris Palmer

This is the worst insurance company I have ever had just about everyone is out of network and the deductibles are outrageous for the cost. I pay 600.00 a month 7200.00 a year and there is still a 5000.00 family deductible this is such a rip off.

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Jaime Hollerbach

This is a great place to work! As an employee, I appreciate the way the Healthgram culture supports work-life balance and comprehensive wellness among the staff.

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Joanna Hannah

Trying to talk to a person to verify benifits is one of the worst that i have dealt with in the Country. I do this 40 + hours/week and the website is even worse

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Ryan Bannon

You can never get in touch with somebody on the phone. The online portal stinks. I feel bad for anyone who has to use this company.

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Laura Mann

The customer service department was extremely helpful!

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Samantha Moore

Poor customer service.

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