Category: | Harley-Davidson Dealer |
Address: | 671 Broadway, Long Branch, NJ 07740 |
Phone: | +1 732-229-8518 |
Site: | shorelinehd.com |
Rating: | 4.7 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–4PM 10AM–3PM |
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CCWIUIKCY INDEPENDENT
"Worked with Linda again...always a great experience and such a wonderful woman. Great team at Shoreline and Linda always goes above and beyond in helping. Nancy is a great manager too ! Just a shout out to the service team I worked with too (Paul, Bob and Mike). Had an accident with my bike and all 3 did a great job getting me back on the road. Chewie and Bill always help me get the right part for my bike too ! Great place to purchase clothes, accessories, service for your ride and of course, motorcycles !" Ken Yakubik
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John Ehling
The best service center in the state by far. All of their technicians are both professional and highly skilled. I would recommend this dealership to anyone. they make you feel like family and will keep your bike at peak performance. they make recommendations depending on the individual not what is selling best. I have complete confidence in the entire staff at the dealership. they never tried to sell me anything I did not want. always gave me great advice from pipes to motor work. All based on the way I ride my bike.
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Ron Santoro
This is two reviews in one. This is for Mike in the service department who arranged for pick up of my bike and kept me apprised a few times of the progress until it was done (which happily turned out to all be under the warranty). And for Linda from the front store area who went out of her way on a Sunday to check where my bike was located in the service area in order to let me pick it up on a Sunday when the service dept is closed. They both really catered to the customer (me), which I appreciated. Ron
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Lisa Zorn
Michael from Service is absolutely amazing!!!! He made my husband’s 50th Birthday surprise PERFECT. He was able to pick up, drop off, and get my husband’s bike serviced and detailed within a three day time period while we were away in Las Vegas!! When we came home, the bike was shiny and new when my husband opened the garage door!! Michael kept in touch with me and also coordinated with my neighbors to make it happen while I took my husband to Las Vegas. Thank You
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Darin P.
Tom Page of the Sales Department was awesome during the purchase of a 2017 HD Freewheeler, my first motorcycle. Tom provided me with tons of information about motorcycles and the steps necessary to obtain my NJ license...Tom said that 20 minutes on the bike will feel like a vacation. Boy, was he right. I have been enjoying the bike and am planning some trips. The rest of the staff was great. I felt very comfortable during my purchase. Thumbs up!!”
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Phil Holcomb
Love the team at Shoreline Harley-Davidson. The salesman Steve Mosley and the sales manager Pete Mercuri made the transaction fast and easy. They are very knowledgeable about the products they sell and all the financing options. They got me on the bike I wanted but was not sure I could get. I will send anyone I know who is looking on purchasing a bike to Shoreline. Thank you.
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sjspeaner
Excellent dealership! Made me feel very comfortable and at home in my purchase! Everything went very smoothly and they took the time to go over the bike with me. I have recommended them to several friends and am looking forward to coming back down to shop! Kieth and Eddie are very personal and very attentive! They explained everything and made sure I was ready to ride!
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James Coventry
Came in off street, asked if i could have grips swapped. Bike taken in, in a timely matter. Was notified a part was needed. One of the mechanics had part ,so task was completed in a very short time. Service staff was friendly , knowledgeable and willing to go that extra bit, made this an excellent visit!!! would recommend Shoreline to anyone.
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T G
I have been using Shoreline Harley for my service. All the men and women at this dealership make me feel welcome and comfortable. Recently I had a mechanical issue shortly after a 15k service. Frank addressed the problem with a calm and rational response. I am back on the road and thank all involved for making my day.
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Keith Marrano
“My wife and I purchased a used fatboy from Tom Page he was the most professional salesman I have ever dealt with. Your entire staff is excellent and I will never purchase another motorcycle anywhere else. And there are plenty of Harley dealers closer to my home. Well worth the drive. Thank you all so much.”
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Robert Wyman
My last few visits to the store have all been the same the sales people were very helpful in finding what I needed and getting me prices on parts that I will be ordering soon they greeted me when I walked in and they said come back soon when I walked out and they were very friendly will shop here ther again
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Chris Neilson
My overall experience was great . One time I needed a part and the person who helped me said a part was not compatible with my bike . I went to another store and found out the part was exactly the same . It was just a waste of time . Otherwise everything is fantastic !”
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Richard Ellis
Awesome place. Awesome staff. Felt comfortable from the moment I walked in. They were honest, professional, and attentive. I would recommend these guys to anyone, and I will never go anywhere else. Best experience I have ever had buying any type of vehicle. Thank you!
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Colleen Jaeger
“Everyone was very helpful. All of my purchases got wrapped for Christmas too!! My saleswoman was awesome and made sure that I got the most for my dollar and my free gift!! Shoreline is a great store and I love to shop there for all of my Harley Davidson gear.”
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Stephen
As a loyal Shoreline customer, I travel from North jersey to you to buy parts and accessories. I do that because your service is fantastic, your inventory is always exceptional and as far your expertise there are no better places to shop. You guys are awesome!
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Rich Van
Tom and Peter in sales were great. The price they give is the price you get, no hidden fees ! Process was smooth and fast. Had me on my new Harley in an hour. Pat in parts and the whole staff went out of their way to accommodate me. Outstanding experience.
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Paul Jova
“Your sister dealership called over and had you place 2 items on hold for me, when I asked for them no one had any idea about it. Just a little puzzling. Besides that great dealership and your reward points should be transferable between the 2 dealers.”
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Tomephil
Nancy was very helpful but what really impressed me is that Linda remembered my name as soon as she saw me even though it had been a long time since I had been in the store. Linda has been helping me for many years and always goes out of her way.”
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Jon Radin
“Had a scheduled appointment and they took my bike right away. They identified an additional issue and quickly fixed that too. When I got home I had a separate issue and called Frank and he gave me the right answer. Appreciate Frank and his team.”
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e
“From Pete and Tom in sales to the girls in clothing and accessories, the absolute best customer service one on one! You are made to feel not just like a customer but like a friend. The entire staff is attentive, helpful and friendly ”
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Star Chaser
Very helpful and knowledgeable people. Pro military and treat you like family, Pat in parts is a very cool guy that is looking to help not scam you like alot of other places. Honesty and humble this place I highly recommend to anyone.
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Nancy Stano
Had a very nice experience dealing with Tom Page on purchasing a new 2013 Road Glide and in 2015 the service department got me in immediately to do a recall on a clutch problem. Hats off to the staff and sales people at Shoreline HD.
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Ray Oriente
“Everyone at Shoreline have been very friendly and helpful. Merchandise, new sales, used sales, service, parts and service, ALL have done everything to make sure that the entire experience in the store was fantastic. 5 stars!!! ”
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Kathleen Manger
I was looking for Harley tank tops for my husband and found what I wanted at Shoreline Harley-Davidson, I was very happy with the items I had purchased, the staff was great and helped me find exactly what I was looking for.
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Kevin Houseworth
We drive about an hour from Burlington to buy our clothing and accessories from Shoreline. Sam and the rest of the clothing staff are always very helpful and does everything she can to assist us in what we are looking for.
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Melissa T
We would highly recommend Steve at Shoreline! Steve was straightforward, knowledgeable, and did not apply the typical sales pressure. The staff at shoreline care about the customers and the products they sell.
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Eric Roesch
“The clothing department had a large selection, even of plus sizes. Hard not to get outfitted head to toe. The staff is helpful and rings you up fast, and can help you get things they do not keep in stock. ”
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Brett F
I always feel very welcome here and Frank is just the best. I interacted with Linda Newhard, Tom Paige and others and all of them make me feel like family. From handshakes to hugs it is a family atmosphere.
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Jason Ruppert
Just wanted to say that Tom was a great salesman,very thorough with everything and a pleasure to deal with. And all the staff there are very pleasant and friendly...will be coming back again and again.
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A Private User
These guys could teach anyone in the business the right way to treat people. Courteous, promt, friendly, and knowledgeable. The service department is the absolute best. Ten stars!!!!!!!
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2XMan
Stopped in just to look, but ended up buying my first Harley. Personnel were super friendly and helpful, nothing like hi pressure sales at all. Tom Page was great to work with.
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John Scott
The coffee was fresh, the staff was friendly, the technicians knew what they were doing and they took good care of my bike. I recommend this shop to anyone in need of service.
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Anna Schulz
Love the service I always get at Shoreline. If something is not available, always offered to have item ordered at no extra costs. Suzy Carroll is an asset to the dealer
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Murphy Dunn
Frank did a great job handling the installation of new tires on my Fatboy. Very cool and friendly. Brian did a great job with pickup and drop-off as well. Thanks guys!
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John Palmer
“Had nothing but good experiences with the Shoreline service dept. Never had a time when I was dissatisfied or return the bike for incomplete work/rework.”
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Edward Taylor
Very nice experience at Shoreline. Everyone was helpful with out being pushy, friendly, and willing to go that extra mile to make my visit great!
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greg agnello
Young saleslady eld extremely helful with the purchase of my longhorn windproof jacket. Great fit, and extremely comfortable. Great dealership.
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Valerie Trushell
“I have only experienced the clothing department so far, but it has been an excellent experience. Employees are always nice and very helpful!”
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Fred Hawley
Repair was done perfect on my 2006 Sportster and the labor charged was reasonable. Glad I had the work done at Shoreline Harley Davidson.
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Monika Mirvica
Had a pleasant stay there..employees where very nice ..prices where reasonable. Would go there any time again when in the area...
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Jeff Haber
Excellent and friendly service from sales , parts and service departments, truly a pleasure purchasing my new Road Glide Special
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Frank Carney
Nancy has anyways been extremely helpful in getting my bike in and the work being completed in a timely manner to my satisfaction
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Richard Jaeger
outstand service rep. very helpful and knowlagable. Explained what they were goung to do. Whole staff very friendly. .
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Andrew Szmania
“The customer service I received in the clothing Dept. was excellent I was shown the T-shirts that I was looking for.”
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Jim Morrisy
Staff are all helpful and courteous! Sales, Parts and Service personnel go out of their way to get you what you need.
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Jason Tanzer
Last time I was in I was looking for a helmet. The salesperson was very helpful by fitting me for the right helmet
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Cas Ogorek
“Linda is very friendly & professional in my contact with her. Looking forward to taking my course at Shoreline. ”
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V L
I bought my 2016 Ultra Limited a few days ago, TJ is awesome person to deal with. Got a good deal and great bike.
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Jason Muller
Great group of people who are knowledgable and willing to help. Everyone there from sales, parts, to service.
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Jim Nadeau
Very knowledgeable, friendly and helpful people and I talked to someone in every department except finance.
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J Dog
Great staff and would highly recommend this dealer. Very patient and they really care about the customer.
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John Horaneck
Simply awesome mechanics... especially Jim Spence......he is an encyclopedia of Harley Davidson knowledge
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Mark Lafortezza
“Very helpful and definitely qualified staff. Nice selection of bikes too.... and at very good prices.”
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juan cabrejos
“ This is the best place to shop in Jersey for any Harley Davidson parts accessory or clothing ”!!!!!
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Robert Devine
Nothing to say but excellent all around, will not deal with any other dealership but this one.
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Anthony Guttilla
“All the Ladies are very helpful when ever My Wife and I are are looking for HD clothing . ”
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Patricia McTernan
Excellent staff!!!! Great in store events. You feel like you are with a group of friends.
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ari avroham
We received courteous service from everyone we dealt with. Great dealership. Thank you.
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James Wendel
Nice well stocked store with friendly knowledgeable sales people. I will be back.
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Mario Casanova
Nicest people very informative give you lots of information on bikes a 1 service