Category: | Auto Insurance Agency |
Address: | 1950 Fulton St, Brooklyn, NY 11233 |
Phone: | +1 718-221-2900 |
Site: | statefarm.com |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed |
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Tonia Kennedy
Tried to complete an agent switch from Yonkers to Brooklyn and was completely ignored. They claim they never received my request for the agent change. After numerous attempts to speak to an agent or manager I was kept on hold for long periods of time. I was told that someone would call me back in which they never did. And the funny thing is I am a former client of theirs. I figure the switch would be simple but apparently it is not due to the incompetence of the staff. Rodney Shannon, I hope you are not losing money due to your staff and if so you need to change them.
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keylynie bryant
My State Farm Agent Leasia, helped me choose the coverage that was right for my family. They walked me through step by step so I was confident in my decisions. I would definitely recommend them to my friends and family for their own coverage needs. THANK YOU
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Reginald Massey
I left nyc in 2014, mr shannon was my agent. Never had any negative experiences, calls were always answered, they always returned calls. Mr shannon always made me feel welcome. We would talk football and other things, great man, wonderful person!
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Rachel Barrett
Great experience with a young lady named Leisha! So king and so patient with me. She answered all my crazy questions regarding my policy. I will definitely be recommending her to my friends and family. Thank you Leisha!
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Juan Balbuena
This agency has great customer service and a very fun friendly staff. Vanelssy customer service rep serves remarkable customer service very helpful with all my questions and concerns.
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Ashley Jones
Leasia was amazing at helping me with my policy! I recieved such great customer service from her. She was kind and so patient and was able to help me with everything I needed.
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Robert Pooran
Very efficient office, all my questions answered on my first call , would recommend to everyone
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Georges Desrosiers
Mr. Rodney is prepared to answer questions and establishes trusting relationships.
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Ms.Walker 2you
Employees never answer the phones nor get back to the customers as promised.
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luchana jackman
Leasia is very kind and helped me with my policy. Amazing customer service!
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Unicka Blair
Leasia helped me with my policy. Very nice & Great customer service
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Deneise Jackson
Leasia was great! And the service was just amazing!
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Jason Audain
had a great experience with leasia very helpful.
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T Williams
Service Was Amazing Thanks Leasia