|Category:||Auto Insurance Agency|
|Address:||315 5th Ave #1004, New York, NY 10016|
|Working:||9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 10AM–3PM Closed|
My agent was Steve and he was amazing. He asked me key questions regarding my driving history & current insurance needs, and based on my answers, provided me with different plans & services offered by State Farm until we found the best fit for me. He even helped me crunch numbers to determine the best upfront payment I should put down on my plan to ensure my monthly payments fit into my budget. I felt like I was talking to a friend, he was patient, knowledgeable, efficient, & kind. State Farm is lucky to have Steve! I used to be a loyal Geico customer until I worked with Steve. Both my sisters are going to call him once their plans with Geico expire. #statefarmloyalty
Steven Jean was the agent I interacted with over the phone, and he was professional, helpful and knowledgeable. I had called a number of insurance companies to get "non-owned" auto insurance for my son, but none were willing to help me, as this is an unusual request. However Steve did the research and came up with a policy to serve my needs! During multiple conversations in which I asked a multitude of questions, Steve patiently answered or obtained the information I needed. I was favorably impressed with his polite attitude and his willingness to patiently work with me. I wholeheartedly recommend him.
i spoke to several insurance agents to try to get a rider set up. i was surprised that many others who i spoke could not even explain to me the details of the insurance that they were selling. when i spoke to state farm they very clearly explained the details of what my insurance covered, and after giving the details i was all set within a matter of hours. they also noticed that i was over paying for renters insurance at another place and set me up with higher coverage for a lower premium via state farm. excellent service, highly recommend
I have been with the State Farm Insurance office of Kate Rhee for over a year now and I am very happy about the level of customer service they offer. They know my name and are able to pull up my information as soon as I call, with no need to go through an automated service. My questions are answered immediately and the one time I asked for a refund, they immediately processed it with no questions asked and no delays. I am really very pleased and I hope they will keep up their excellent service.
Ms. Rhee was extremely professional, knowledgeable and helpful during my discussions with her in regards to housing insurance in NYC and Long Island. She gave me what proved to be solid and sound advice and took the time to educate me on the intricacies of insurance policies and how they directly impacted my investments. I will continue to work with Ms. Rhee and highly recommend her for various insurance needs.
I am extremely happy with my experience with State Farm Insurance. I received a call from Erland Lami who was very helpful and professional! He immediately gave me quotes on my car and home and they were lower rates for the exact same insurance I presently had. I am now so happy that I took the time to speak to him and also he set me up for automatic payments monthly! Thank you State Farm!!
After searching for an auto insurance, finally I agreed to go with State Farm. The professionalism and courtesy they provided was exceptional. Virginia Chan took the time to explain in detail what would work best me and after searching with other carriers I was convinced State Farm would be it. Thanks to Kate Rhee and her team who provided me with great service. Thank You!!!!!
My insurance needs were handled directly by Kyong. She reviewed all of my existing policies, business and personal, and provided an unbiased comparison of costs and benefits of going with State Farm. The service was very professional and responsive and the same holds true for the after sales experience. I have made several referrals to friends and business associates already.
My friend referred me to State Farm a great service company. I made some research and contacted an agent that was open on Saturday. Luckily, Steven explained everything in detail, and cleared all worries and concerns before me purchasing the insurance. I am confident that he will continue to solve all the problems/questions in the future as well. Highly recommended.
I worked with Shakeya at this agency and it was an absolute pleasure. She quickly got in touch with me after I had sent an enquiry and she was very clear and transparent in her communications as she prepared my policy. On top of that she is very personable and friendly. Would definitely recommend! Thanks Shakeya for a smooth and pleasant experience.
Jung Hoon John Kim
Very pleasant service. I went to compare the auto insuracne rate, and this place gave me lowest rate after all. Most importantly, they were very polite. I love how they keep in touch with the clients by the email and phone. Whenever i contact them, i am always satisfied. I would recommend this place to other people.
When I called this office for advice regarding my insurance needs, the agent took the time to educate me on what would be best for my family and I. I felt confident in the information that I was advised with and felt good about the insurance decisions I made. Thanks again for the top notch service! I am very pleased!!
My experience with Kyong Rhee State Farm Insurance was nothing less than spectacular. Their friendly and experienced staff not only helped me save a ton of money, but also gave me many viable options to choose from that was adept for my situation. I definitely recommend using their services.
I worked with Steven Jean at State Farm and could not be happier with the service. Steven was extremely quick with responses and knowledgable about the different available options. He really made the whole process incredibly smooth and easy. Very glad to have been able to work with him!
Malinda Navaro she s a very great asset to the state farm agency , she took very good care of the customer, take the time to provide the best services, we need more people like Malinda Navaro. i cant thank her enough. i will definitely recommend this office.
Shakeya was the utmost professional. She understood my needs and concerns, went out of her way to find me the best rates possible. Saved me a ton of money, I owe her! Thank you State Farm and Shakeya, my New found insurance company!!!!
I have change my Car insurance from other company to State Farm, and the agent-Kelly was very nice to explain to me the policy and how to save money, she is very great and I have recommend this company to my sons and friends.......
I had so many questions regarding which insurance policy would be best for my family. Kate went through all the details and made sure I chose what was best for us. She went above and beyond to make sure we were satisfied!
I have to say, I loved the professionalism that was given to me and my wife. The Service has been great and I hope to not need to file claim and my luck continues. I know I am in good hands if I ever need assistance.
The staff are ever so courteous and helpful. If they cannot resolve an issue, they offer to have the Manager call the next business day. The Manager usually calls and this is the way to do business. Thanks
Great customer service, clear and detailed description of doubts you might have of your current policy. They try and resolve any problems you may be having with your policy in a quick and timely manner.
I was referred by a friend to this agency. I am very pleased with the money I am saving of course. I am also quite pleased with the fast responses and good customer service I have received so far.
Jodi Van Breda
Helped me with my renters insurance today. Was very helpful and friendly, I experienced wonderful customer service and everything was set up so quickly and easily. Would definitely recommend.
since switching to state farm ill be saving money and thats a great feeling also the person i spoke to lauren was very helpful she had all the answers for all my concerns
Steven was the most helpful man in the history of insurance agents. As a first time insurance buyer he made it simple but kept me informed during the whole process.
Easy to get in touch with, turned around the policies quickly, and were extremely friendly and helpful. Virginia was great throughout the process.
Never wrote a review before but talking to a state farm employee really helped me decide on what car insurance I decided to go with. Thank you.
Superb customer service, fast response time and best of all, their agents frequently educate me with new policy plans to help me save money!
Diamora was efficient and kind, a pleasure to talk to and she got everything clear and solved in less than 3 minutes. Thank you , Lucas
It was a very easy process and with all of the stress from moving, I was happy to have everything with State Farm go so smoothly!
I was able to reach an agent on a *Saturday* and have coverage for my new apartment. Excellent service: fast and affordable.
I set up a checking and a savings account with this office. It was quite painless. I was very pleased with the service.
Shakeya answered all my questions, followed up with me and set me up very quickly. Highly recommend this place.
State Farm continues to keep rates low while having great customer service and offering great financial help.
Great Service, quick, professional and good customer service. Very pleased and happy with my insurance.
Diamora was great and especially prompt!! She responded to my request immediately!! So pleasant....
I was help my Diamora Hunt very prefessional also knowledgeable about the company and Brand.
Customer service is outstanding at this agency! I have nothing to complain about, THANKS!
Shakeya Grant was super easy to work with and helpful, I would absolutely recommend her.
Kate and her team have been a great help to me for all of my insurance needs!
Very happy with my experience with Statefarm. Very good customer service.
Fine . when ever I have a concern, I call and it is addressed promptly.
#1 agent in town thank you Kelly she is great
great customer service with a follow up call
Malinda was a great help