Basement Systems USA

Category:	Waterproofing Company
Address:	2092 E Old Philadelphia Rd, Elkton, MD 21921
Phone:	+1 410-858-4610
Site:	basementsystemsusa.com
Rating:	4.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed Closed

Location

Photos 100

Reviews 23

Wendy C

We are so happy with our newly finished basement! Having used Basement Systems USA for basement waterproofing several years ago, we contacted them again when it was time to create more living space in our home. From our first meeting with Pete to the completion of the project, Basement Systems USA delivered everything promised. Esteban and his crew did a fantastic job. They were professional, courteous and extremely hard working. We were especially impressed with Esteban’s attention to detail. It is obvious that he takes great pride in providing a quality product to his customers. We would also like to thank Dave, our production manager, for his patience and perseverance in getting everything completed to our satisfaction. We highly recommend Basement Systems USA and would use them again in the future! As a followup, we would also like to compliment Mike D on the thorough job he did when he performed the periodic maintenance on our Basement Systems USA sump pump and waterproofing. He was prompt, courteous, and very knowledgeable regarding our system. He answered all of our questions, and gave us some helpful suggestions. We feel confident that our basement will continue to stay dry and comfortable!

Ortley Beach

I like this company. We were scheduled to have basement drainage system installed for beginning of Sept 2011, the day happened to be 2 days after Hurricane Irene. Jorge and his crew showed up on time and finished the job as they promised. The crew did a wonderful job. They were very knowledgeable and patient. It’s a very responsible company, too. They had to open a window to put a ventilation pipe during the work. Unfortunately, the old small basement window fell and broke. They came back shortly and installed a new window for us. We are very happy with the drainage system and the triple safe sump pump system installed. Now we’re planning to have them do 2nd project, installation of the bright wall for our basement. I was not able to post the above review on yahoo website due to technical problem. Now our 2nd project has been finished. Still Jorge and his crew came and finished as scheduled. They covered your furniture before work and left the place clean after job. They paid attention to every detail until you were satisfied. I’m very happy with the result. Our basement looks bright and clean with the bright wall.

Katrina Shaw

From start to finish this company exceeded my expectations. We needed French drains, a Sump Pump, and some reinforcement done to one basement wall. The salesperson, Tim, who came out for the initial estimate was thorough and helpful. He explained everything I needed to know, answered all of my questions, and put absolutely NO pressure on me to make a decision. After I decided to go with Basement Systems USA, it was only about a day before they called to schedule the work. They were able to schedule the work for about a month from then. They completed the work in 2.5 days. They were sure to put down tarps for walking through my house and hauled out 100% of the debris from jack-hammering my concrete floors. I was thoroughly impressed from start to finish and highly recommend them!

Don Diefendorf

Before Basement Systems I had two crawl spaces that were wet and moldy and a full basement with high humidity. These conditions were paramount to an unhealthy environment. After calling in Basement Systems, the above conditions were remedied in a short time with professional courtesy. The supervisor (Devon) kept us informed as to progress and always left the site clean. Communication was excellent. Even the crew members were courteous and friendly. We ended up with mold free crawl spaces that were encapsulated and dry. A new dry basement system gave us a sense of security. We were so pleased with the project, we called Basement Systems back to replace our basement windows and window wells. Great job. Great company.

Diana Irwin

Miguel Baez and his crew did an amazing job on our waterproof and refinished basement. They were professional the two weeks that they finished our basement. Miguel walked through what they were going to work on each day along with any problems that seemed to come up or any professional concerns that he felt should be addressed. They arrived each day at a reasonable time and worked until the job was complete for the day...not leaving anything half-done. Overall, terrific job and we would recommend the company to anyone who wants to get their basement (re)finished. The only suggestion is where the corner caps meet there should be a cap to cover the gap instead of the wall tape.

Michael Miller

Esteban and his great crew just finished our basement and it looks great! They were a pleasure to have around, very professional, responsive and, most importantly, were true craftsman with innovative solutions to every possible issue. Everyone at this company (sales, office staff and production manager) was professional and customer focused. The products and installation methods used by Basement Systems ensure that our basement will look good for my lifetime and are virtually maintenance free. If something does happen, the design makes for an easy fix. As you can tell, we are very happy with Basement Systems USA.

David Chalmers

I write to commend the work done by Mike. He is dedicated, and industrious; and seems to have that knack of quickly diagnosing a problem and fixing it. I guess that comes with experience but not necessarily possessed by all trades folks. My experience with Mike, and he has been to my house now on three occasions, is that he cares and wants to do a good job. If ever I need help in the future, send Mike. I also want to add that I am impressed with the company in general. They seem dedicated to customer satisfaction. I sense they are successful, and I predict will be around for a long time. That is reassuring to me.

Elizabeth Dobbs

The crew at Basement Systems USA was great to work with. We have a strange small house with a crawl space/basement. I honestly cannot imagine living here anymore without the cleanspace liner they installed. It makes our space great for storage and keeps the dirt and dampness far away from our lungs (on the ground and not in the house). I was so happy to have a group of people who were kind and trustworthy make my space usable and clean. It can be scary having people in and out of your home, but they were so professional and efficient. Thank you to the owner and his crew for giving us such a great experience.

Jessica Somrajit

We recently had some waterproofing/structural work done on our basement through basement systems usa. We had three terriffic crew members, Chris, Shane and Luna. The job began on October 24th and finished up on October 26th. This crew was efficient, knowledgable, pleasant, courteous, polite, punctual and on overall pleasure to work with. We are very happy with the outcome of the work that they did and I would highly recommend this company and crew to other people who are looking to have work on their basement completed in a professional and timely manner. Again, thank you again for all of your hard work!!!!

Rita Day

Sean and his crew arrived at the house and went right to work on our foundation crack. They also installed a back up battery to our sub pump. As part of the project a trench was to be installed outside the basement door. After digging through the concrete they ran into some complications. Sean made several suggestions to the problem and we installed a 2nd sub pump. He did not have a sub pump with him, however Dave brought one from the Elkton office. The crew were friendly and polite, also did a fantastic job with the work scheduled and the clean up. I would recommend them to my friends.

Arlene Vincent

Miguel Baez and his professional home improvement crew were excellent. They were on time and very thorough. They made sure I was satisfied before leaving the job on my final walk through. I have a completed basement system with the EverLast Perimeter Wall System, New Energy Saving Windows, UltraSump Battery Backup Pump, Half Bathroom, Florescent Lights, ThermalDry Basement Floor Matting, and a SaniDry Air System which eliminates damp, musty odors in the basement. My washer and dryer and utility sink is behind bifold doors. My water tank and heater is boxed out with doors. Thanks guys!

Stephen McBlain

Mike Dyer visited today for the annual servicing of our triple sump pump system. Mike was friendly, honest and very knowledgeable about our basement system. He went the extra mile to inspect the entire finished basement, garage, exterior doors and window-wells. Mike cleaned everthing that he touched, caulked/sealed a few areas of potential concern and fully cleaned and tested the well and pump system(s). We will certainly invite him back next year and we are grateful for the excellent service that he demonstrated on behalf of Basement Systems USA.

Allie Hukka

We called Basement Systems because our sump pump and backup was old. The whole process from meeting with the rep to installation was pleasant and professional. They arrived early to install the new system and it took no time at all. When completed they explained everything in detail, went over the contract, gave us info on other products available. Our foreman Jorge was great, friendly and professional answering all my questions and politely listened to me ramble on about our old farm house. It was a pleasure doing business with everyone

Nick Pedrick

My wife and I are extremely happy with the services we received from Basement Systems. The Foreman, Miguel Baez, was extremely respectable and worked really hard to complete the job in a timely fashion despite the technical difficulties they faced throughout the course of the job. Miguel made sure I was aware of every step and snag they ran into during the job. They went out of their way to make sure I was happy with their work and I recommend their services to anyone that has issues with water in their basis. Keep up the good work!

Andrea Maturo

From beginning to end, the experience that we have had with Basement Systems has been exceptional. They arrived on time, they were clean and courteous and walked us through the process. We just recently had them out again for another sump pump and other work in our basement and still the same fabulous, exceptional service. I would highly recommend Basement Systems to anyone who wants a pain free, worry free experience when it comes to hiring a contractor. Steven and Andrea Maturo Boothwyn, PA

Glenn B

I had water in the basement, damp peeling walls, and terrible floors. I also had a sun porch that had water damage and took on water. Basement Systems truly did a wonderful job transforming my basement dump into a fabulous space and fixing up the sun porch. Mike D., the foreman, was terrific. He is a true master of his craft and responded to all my concerns. He had excellent help from his able assistant Luna. The salesman, Jeff, was also great. I highly recommend this company.

Barry Quirk

Basement Systems installed a SaniDry dehumidifier system in our basement and the results have been incredible. The air quality in our finished basement had been damp, dank and musty smelling until the installation of this system. The SaniDry dehumidifier is powerful, quiet and completely automatic and the basement air quality has never been so good. I can say with complete confidence that this an an investment a homeowner will never regret.

Ellen Blonder -GOCCP-

Basement Systems USA did a WONDERFUL job waterproofing my basement. They did a very thorough job and the team was excellent and cleaned up everything afterwards. I am very happy with the results of the waterproofing and so far we have had a few tough rainstorms since the waterproofing and not a single drop of water has entered the basement. I have recommended this company to several of my friends interested in waterproofing as well!

22deldoug

Jorge was the gentleman who was in charge of cleaning up the mess in my basement and installing a wonderful new system. He and his assistant were respectful, clean and courteous. I was so pleased when it rained heavily last week and no water leaked into my basement. I was really glad I called Basement Systems USA and I will not hesitate to recommend your company to anyone I know. Thanks for doing a great job. Mary Ellen Fish

Chris Maas

Miguel and his crew were great! I had my doubts prior to the work being done about the quality and workmanship, but these guys truly did a great job and proved my doubts wrong. They were on time, communicated well to me, clean and curtious. My basement looks great!!I would def recomend using basement systems, and you hope to get Miguel and his crew to do the job.

Ziva Giliya

Sean Ryan and his crew have done an amazing job and exceptional service with my crawl space. They worked very hard, fulfilled my high expectations and performed the work in a timely and professional manner. I hope the company treat them very well and compensate them generously as they deserve that.. .

gregory Alford

My husband Greg and I are 100% pleased with the product and service. Basement Systems USA did a great job! Flexi Span wall crack repair looks clean and neat, and even has a warranty. When we call with questions they are very courteous and informative and helpful. We highly recommend them.

John Bellaver

Basement Systems USA, Inc, turned our basement into an amazing living space for our family. The employees were professional, friendly, and finished the job in a very short period of time. The entire staff was great and we would highly recommend Basement Systems USA.

Basement Systems USA

Location

Photos 100

Reviews 23

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