Category: | HVAC Contractor |
Address: | 3909 196th St SW, Lynnwood, WA 98036, USA |
Phone: | +1 800-398-4663 |
Site: | washingtonenergy.com |
Rating: | 4.1 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
BU
Buzzy Katzer
Thank you W.E.S..!! On Friday evening, 01102014 our gas powered water heater sprung a leak. Early Saturday morning I started calling various repair services for assistance. Most places I called I was talking to a machine. But when I called the number for W.E.S. I was greeted with a human response.. thank you Sam (and Dale) for your efforts. And then within a couple of hours we had W.E.S. truck in our driveway. The man with the truck was named Chris. This note is mostly to praise Chris, not only for the quality of the work he provided, but also with his personable attitude and knowledge of the complexities of his job. In fact, it was he who offered an alternate idea for re-installation that we were not aware of.. namely, we wanted to replace our heater with one of the tankless varieties. Indications earlier were that we would have to wait up to a week for that to happen, but Chris offered that we could have a temporary heater installed, and use it until W.E.S. could come back and swap that out for the tankless model. So Chris wrapped things up on Saturday, then came back on Sunday with the temporary heater.. he promptly installed it and insured us we would get contact from W.E.S. regards the purchase and installation of a tankless heater. Thank you Chris.. you are a true asset to your profession. Buzzy
MA
Marci Maule
My husband and I have a two-year-old home and didn’t think we needed air conditioning so did not have it installed when we built our home. Our second summer in our home and 80 and 90 degree temps changed our mind! We were a little concerned about how we would go about an install post- construction, but after talking with Washington Energy Services, we fully understood our options and were confident in proceeding. We couldn’t be happier with how things went from start to finish. David, our sales representative, came to our home twice in advance of the install and was very friendly and knowledgeable, and answered all of our questions. We were also able to get our installation scheduled promptly at the height of hot summer weather. Our installation technicians, Teo and Erik, were conscientious, courteous and competent. Because our install was post construction, we had to access the attic area to run lines, which required cutting into the drywall. Even though it took them more time, they took extreme care to only cut two holes in areas that were not in visible sections of our home. We were very appreciative that they cared to do the job right rather than fast – even working into the evening hours on a Friday night. We wouldn’t hesitate to recommend Washington Energy Services to any of our friends.
MA
Mark Rockwood
This was my first experience with Washington Energy Services and they are fantastic! I had a gas line run from the meter to hook up a used gas oven/range in the kitchen and the job was done right away and it cost less than expected. The office people are very friendly and easy to reach and the installers are very professional and nice also. Marcus was especially helpful when the range burners did not light right away and he got those running at no extra charge. They are the best in my opinion!
GE
Gene Schlimmer
Air conditioner was installed in one day as promised but it was a vary long day. Could have been done sooner but lead installer was called away for about 3 hours in mid job. Most work was done very professionally but it seemed the last few details were done sloppily due to it being after 7 pm. The city inspector found this to be true and wrote them up. Items were corrected satisfactorily and bought off by the inspector.
MA
Margitta Henkes
Wastiongton Energy Service (Plumworks) did an excellent job installing a Natural Gas Barbeque for me free of charge by Marcus and Jason. They were excellent to work with. I would recommend them to anyone. So far I have used them for hot water tank (Joe H and Rigo O ) both wonderful. New natural gas line by (Nick S and Mike) great guys. They have been professional and knowledgable.
CA
Cathy Tanner
I found in two instances, one hot water heater and one gas insert, that the company is overpriced, requires a permit for an additional cost which is not necessary. I found local businesses which offer superior products at a reasonable price.
CH
Chris Murphy
I have used Washington Energy previously, always a great experience! Job well done, competent, polite service people willing to go the extra mile to make sure the job is done right the first time. Highly recommended!
ST
steve hudson
Never do business with these clowns. Total amateurs from start to finish.