AAA Upper Arlington

Category:	Travel Agency
Address:	3096 Kingsdale Center, Columbus, OH 43221, United States
Phone:	+1 614-457-2614
Site:	aaa.com
Rating:	4.4
Working:	9AM–7PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed

Location

Photos 23

Reviews 17

Pam Moore

Ordered a Trip Tik and books for my son driving to Ontario, Canada. Received in a very timely manner and everything was ready for pick-up. The only confusing thing is when you call the Upper Arlington office (any office) - if they are all on the phone and busy AAA transfers you to another office - I first got Oxford, Ohio and when I told them I was trying to get Upper Arlington they transferred me and then I got Worthington who took my request and sent it to Upper Arlington. I could see this as a problem if you really to needed to talk to someone at that particular store. The store is always well stocked and they greet you upon entering.

David Wolf

In the past, I knew AAA had a product called the TripTik. They had created several TripTik packages for me in the past, but these were all short excursions. Currently, I am planning a trip for in the future that would have my wife and I drive for about three months across the western half of the United States. I was not sure how to approach it. They informed me that TripTik is now on the computer and available for me to use directly. This is a wonderful service provided by AAA. I have been editing my TripTik as our needs and desires dictate. Many kudos to the folks at AAA for their assistance in getting me to use this tool.

Craig Holderby

Everything was good at this storeand everything was taken care of in a reasonable amount of time. The only thing (this is gonna be good) was that we were offered coffee and hot chocolate but we were not knowledgeable of how the coffee maker worked and there were no instructions of how it worked, so we just let it go. Either asking if a customer knows how the machine works or putting up instructions for such would be a good thing.

Fritz Almario

The staff at Upper Arlington AAA store are very nice to me everytime when I come in to get maps, TripTiks and TourBooks. But one of my Travel Consultants: Erin Arvay and Susan Underwood did a wonderful job getting my TripTik routings done and fast. Sometimes, I also have Linda Brooks helped me with my other TripTik routings when Erin or Susan are not in the office as well.

Elango Narayanasamy

Recently I visited AAA Upper Arlington for my vacation planning. The adviser was very knowledgeable and helpful. She gave all the travel and hotel options. And possible savings for the all the options. I really liked the experience very much. And I would highly recommend AAA Upper Arlington for all your travel planning.

Kathy Goldberg

Love the office itself - very attractive. Even better are the people. The staff is extremely friendly, very knowledgeable and helpful. They gave us great advice on re-routing a trip to avoid a difficult drive through the mountains. Also love the convenience of having the office in Kingsdale.

Ann Garcia

The AAA Upper Arlington store is my go to location, even though I live in Bexley. The manager Lynsie is helpful and very knowledgeable on all areas of travel and how to get the most from my AAA membership. The staff demonstrates true teamwork and seem to genuinely love their job.

Lindsey Wesney

My wife and I just joined AAA at the Upper Arlington Kingsdale branch and were very pleased with the overall service. We met with a travel adviser who was very helpful and patient with our questions. We look forward to using our AAA membership. Thank you

Elite Home Remodeling Inc.

Very disappointed...cannot comment on the service as they offered none! They do not answer the phone!!! It rolls to the "Main Office" and a very rude man tells you to leave a voice message when you call back for the 6th time!!!

Henry Scurlock

Just slipped in to pickup a few TourBooks. The store was well stocked and the checkout was fast and friendly. Great service all around from greeting to farewell.

Lori Lynn

Appreciate the personal service. There was an issue with our tickets that the agent caught after we had left. She was quick to call and correct it.

John Andrew

Outstanding service! Very professional and friendly. Staff offered assistance and answered questions. Very enjoyable experience.

Eric Zimmerman

Super helpful. We are not members but could still go inside and look through their travel guides to get ideas of our own.

Jim Davidson

Excellent, friendly, and quick service: created Trip Tik, provided maps and tour guides. Thank you.

Raul Ramirez

I went to AAA to ask for driving directions. The service was great. The material very helpful.

A. Mack

Virtually always have the map or book I need. Very helpful staff.